Top 72 Senior quality assurance specialist Jobs in Plano Tx

Product Success Manager
Per Scholas —Dallas, TX
- $70,000 - $75,000 a year
- Remote
- Salesforce
- Mid-level
- Product management
- Paid parental leave
- AD&D insurance
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8d
Sys. Integration Sr. Specialist Advisor
NTT DATA —Frisco, TX
- $50.00 - $57.78 an hour
- Remote
- Home Health
- Senior level
- Communication skills
- Health savings account
- AD&D insurance
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8d
Senior Data Specialist
Contact Government Services, LLC —Dallas, TX
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Data analysis skills
- Health insurance
- Dental insurance
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Quality Performance Manager
Albers Aerospace —McKinney, TX
- $75,000 - $125,000 a year
- Weekends as needed
- Engineering
- Master's degree
- Ability to lift 50 pounds
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Supervisor, Customer Relations
Collectors —Plano, TX
- $67,535 - $79,453 a year
- Email
- Spanish
- 6 years
- Research
- Commuter assistance
- Paid holidays
Product Manager
Estech Systems, Inc —Plano, TX
- Full-time
- Remote
- Word processing
- Bachelor of Science
- English
- Health insurance
- Dental insurance
Cloud Support Representative
Estech Systems, Inc —Plano, TX
- Full-time
- Remote
- Word processing
- Bachelor of Science
- English
- Health insurance
- Dental insurance
Employment and Career Pathways Specialist
Nomi Network —Dallas, TX
- $59,000 - $64,000 a year
- Weekends as needed
- Hybrid work
- Spanish
- Mid-level
- Office
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Senior Instructional Designer, Sales Enablement & Training
McKesson —Irving, TX
- $115,600 - $192,600 a year
- Hybrid work
- Writing skills
- Office
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Cash Application Team Lead
NEUROMONITORING ASSOCIATES LLC —McKinney, TX
- Overtime
- Remote
- Microsoft Outlook
- HIPAA
- Ability to lift 50 pounds
2d
Client Services Specialist
Senior Helpers – Legacy Trails —Frisco, TX
- $20 - $23 an hour
- Part-time
- Background check
- Microsoft Excel
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Quick Apply
SIP PBX Technician
Estech Systems, Inc —Plano, TX
- Full-time
- Remote
- Word processing
- Bachelor of Science
- English
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Data Operations Specialist – Head Start (Data Quality, Records & Governance)
JBS International —Dallas, TX
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
Supervisor - Material Services (DFW)
Frontier Airlines, Inc —Dallas-Fort Worth, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Senior Application Specialist
LEARFIELD —Dallas, TX
- $26.45 - $31.25 an hour
- Full-time
- Mid-level
- University
- 2 years
- Health savings account
- Paid holidays
1d
Implementation Technician
Estech Systems, Inc —Plano, TX
- Full-time
- Remote
- Word processing
- Bachelor of Science
- English
- Health insurance
- Dental insurance
Lead Program Specialist
Koniag Government Services —Dallas, TX
- Full-time
- Microsoft Excel
- Office
- Presentation skills
- Paid holidays
- Health insurance
Senior ALS Lab Manager
Contact Government Services, LLC —Dallas, TX
- $132,288.00 - $191,082.67 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Business Manager - Senior Associate
JPMorganChase —Plano, TX
- Full-time
- Research
- Mid-level
- US work authorization
- Health insurance
- Tuition reimbursement
Quality Assurance Architect
PNC Financial Services Group —Farmers Branch, TX
- Full-time
- 5 years
- Research
- Bachelor's degree
- Wellness program
- Health savings account

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senior quality assurance specialist jobs near plano tx

Product Success Manager

Per Scholas -
Dallas, TX

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Job Details

$70,000 - $75,000 a year
8 days ago

Benefits

Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA

POSITION TITLE: Product Success Manager

REPORTS TO: Senior Vice President, AI Product Management

The Position

The Product Success Manager is the connective tissue between Per Scholas's AI product portfolio and the people who use it. Equal parts adoption specialist, instructor, and community manager, you will own the end-user experience of our technical products — ensuring that staff across the organization can confidently and effectively use the tools available to them. You will deliver the AI Fluency curriculum, build and execute a content calendar of ongoing enablement materials, manage 1:1 and group engagement with users, and use adoption data to design targeted trainings and interventions. This is a human-centered role: your success is measured not by whether a product ships, but by whether people actually use it well.

This role draws from the discipline of Customer Success Management but is adapted for an internal context — your "customers" are your colleagues, and your goal is to maximize the value they get from every product in the AI Tech Solutions portfolio.

What You'll Do

AI Fluency Curriculum Delivery & Enablement

Deliver Per Scholas's AI Fluency curriculum to staff across the organization, teaching with enough technical authority that participants trust the material and enough approachability that they feel safe asking questions
Adapt curriculum delivery based on audience — tailoring depth, pacing, and examples for varied technical comfort levels across departments
Develop supplementary training materials, quick-reference guides, walkthroughs, and FAQs for individual products in the portfolio
Facilitate hands-on workshops, office hours, and drop-in sessions to reinforce learning and address real-time user challenges

Content Strategy & Community Management

Build and maintain a content calendar for ongoing AI and product enablement communications — tips, feature spotlights, use-case examples, updates, and success stories
Manage internal communication channels (Slack, email, intranet, or equivalent) dedicated to product support and AI literacy, fostering an active and supportive user community
Surface user wins, creative use cases, and adoption milestones to build organizational momentum around the product suite
Partner with the AI Product Management team to coordinate messaging around new product launches, feature releases, and changes

User Engagement & Adoption Management

Serve as a primary point of contact for end-users navigating AI Tech Solutions products, providing 1:1 support, troubleshooting guidance, and coaching
Conduct proactive outreach to users and teams with low adoption or engagement, diagnosing barriers and designing tailored interventions
Facilitate structured feedback sessions and user listening tours to capture qualitative insights on product experience
Build and maintain relationships across departments, becoming a trusted resource that users seek out when they need help getting more from their tools

Data-Informed Adoption Strategy

Monitor product utilization metrics and adoption dashboards to identify trends, gaps, and opportunities across the portfolio
Use data to prioritize training topics, target engagement efforts, and measure the impact of enablement activities
Produce regular adoption reports for the AI Product Management team, translating usage data into actionable insights and recommendations
Collaborate with the product team to define and track success metrics for individual product rollouts

Product Quality & End-User Advocacy

Serve as a quality assurance resource from the end-user perspective — testing products, workflows, and documentation through the lens of a non-technical user before and after launch
Advocate for user needs within the AI Tech Solutions team, ensuring that product decisions account for real-world usability and adoption considerations
Identify and escalate product issues, UX friction points, and documentation gaps discovered through user engagement and personal testing
Contribute user insights to requirements gathering and product evaluation activities led by the broader team

Who You Are

A natural teacher and coach — you're energized by helping someone go from confused to confident, whether that's in a classroom of 30 or a 1:1 screen share
Human-centered and empathetic — you lead with patience, meet people where they are, and understand that adoption is an emotional process as much as a technical one
A self-starter who can operationalize a vision — given a clear strategy and set of goals, you build the tactics, create the calendar, and execute without needing to be managed day-to-day
Technically curious and credible — you may not be a developer, but you learn tools deeply enough to teach them with authority, test them meaningfully, and hold your own in conversations with technical teammates
Data-literate — you're comfortable pulling adoption metrics, reading dashboards, and using data to decide where to focus your energy
An excellent communicator across formats — you write clear guides, deliver engaging trainings, manage Slack channels with the right tone, and handle sensitive 1:1 conversations with care
Community-minded — you think about how to build culture and momentum around tools, not just train on features
Organized and consistent — you maintain content calendars, follow up on commitments, and bring reliability to a fast-moving team

Preferred Qualifications

3–6 years in a role with significant focus on one or more of the following:
- Customer Success Management or Client Enablement
- Training, Instructional Design, or Curriculum Delivery
- Career Coaching or Workforce Development
- Community Management or Internal Communications
- Technical Support with a user education focus
2+ years delivering training or instruction to adult learners in a professional or educational setting
2+ years working with technology products in a support, enablement, or adoption-focused capacity
Demonstrated ability to create enablement content — guides, videos, communications — that is clear, practical, and user-friendly
Comfort with learning new software tools quickly and testing them from an end-user perspective
Experience using data (adoption metrics, survey results, usage reports) to inform engagement strategies
Strong preference for experience in Education, Workforce Development, or Nonprofit organizations
Some preference for familiarity with Salesforce, AI tools, or learning management systems
Certifications in Customer Success, Instructional Design, Change Management, or Adult Education are a plus but not required

#LI-Remote

The anticipated base salary range for this role is $70,000-$75,000. Final salary offers are determined by a variety of factors, including the candidate's geographic location, specialized experience, and alignment with the role's senior-level requirements.

Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.

Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at [email protected]. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy

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Refine Your Search

senior quality assurance specialist jobs in plano tx

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