Top 11142 Service associate Jobs in Plano Tx

IT Support Specialist II (Tier 2)
Stonegate Senior Living —Lewisville, TX
- Full-time
- Computer Science
- HIPAA
- Mid-level
Quick Apply
7d
Hiring Now! 26 ft Box Truck Delivery Driver (read details before applying) in Carrollton, TX
Redstone Foods, Inc. —Carrollton, TX
- $19 - $20 an hour
- Overtime
- Hybrid work
- Clean driving record
- Local
- English
- Paid training
- Paid holidays
Quick Apply
1d
Quality Technician (Home Appliances)
Pyramid Consulting, Inc —Plano, TX
- $25 - $30 an hour
- Urgently hiring
- Engineering
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Office and Mail Associate
The Millennium Group —Frisco, TX
- $22 - $25 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Research
- Health insurance
- Dental insurance
Quick Apply
Merchandise and Stocking Associate
Sam's Club —Plano, TX
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Imaging Associate-
The Millennium Group —Frisco, TX
- $20 - $24 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Retail Associate - Legacy West
Aritzia —Plano, TX
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
Retail Associate - NorthPark Center
Aritzia —Dallas, TX
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
Part Time Library Assistant
City of Frisco —Frisco, TX
- $21.33 - $29.87 an hour
- Extended hours
- Spanish
- Pass drug screening
- Research
13d
Data Center Technician I
Ericsson —Richardson, TX
- 8 hour shift
- High school diploma or GED
- Computer networking
- Hand tools
- Paid parental leave
- AD&D insurance
8d
Personal Shopper - Sam's
Sam's Club —Dallas, TX
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Front Desk Agent
Residence Inn Plano/Legacy Plano, Texas —Plano, TX
- From $18.25 an hour
- Full-time
- Spanish
- Mid-level
- Hotel
- Health insurance
Quick Apply
Order Fulfillment Associate
À Table —Garland, TX
- $17 an hour
- Part-time
- Food service experience
- Warehouse experience
- In-person
- Employee discount
Quick Apply
Customer Service - 1st Shift
Ace Hardware —Dallas, TX
- $19.50 - $24.40 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Store discount
- Paid holidays
(USA) Freight Flow Associate
Sam's Club —Plano, TX
- $19 - $27 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
20h
(USA) Member Specialist FT
Sam's Club —Garland, TX
- $17 - $25 an hour
- Full-time
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
6d
4240 - Security Officer L1
NTT Global Data Centers —Garland, TX
- $20.19 - $28.85 an hour
- Weekends as needed
- Background check
- CPR Certification
- Customer service
- Disability insurance
- Health insurance
7d
Data Entry Associate
Mentalix, Inc. —Plano, TX
- From $16 an hour
- Part-time
- Computer literacy
- English
- Office
Administrative Coordinator - Saturday
North Texas Food Bank —Plano, TX
- $19 - $21 an hour
- Spanish
- Microsoft Outlook
- English
Quick Apply
5d
(USA) Member Specialist
Sam's Club —Plano, TX
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance

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service associate jobs near plano tx

IT Support Specialist II (Tier 2)

Stonegate Senior Living -
Lewisville, TX

Quick Apply

Job Details

Full-time
7 days ago

Qualifications

Desktop computer repair
Endpoint Security
Cloud identity and access management (IAM)
Network troubleshooting
Mobile device support
IT user and group management
Technical documentation
Laptop (troubleshooting support)
Microsoft Exchange
Application deployment
Public Cloud
High school diploma or GED
Email configuration (technical support)
Cloud service support
Desktop (troubleshooting support)
Computer management
Remote access software
Azure AD
Customer support ticket management
MFA
UEM
System deployment
Access control management
VPN management
Desktop administration
Intune
IT department experience
Ticketing system technical support

Full Job Description

IT Support Specialist II (Tier 2)

StoneGate Senior Living

Lewisville, TX

StoneGate Senior Living in Lewisville, TX is seeking a knowledgeable and customer-focused IT Support Specialist II (Tier 2) to join our IT team. This position serves as the primary escalation point for Tier 1 support and is responsible for troubleshooting and resolving advanced technical issues across our cloud-based environment.

The ideal candidate will have experience supporting Microsoft 365, Microsoft Entra ID, Microsoft Intune, Azure services, and Google device administration. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to succeed in a fast-paced healthcare environment.

Key Responsibilities:

Provide Tier 2 technical support and resolve escalated incidents from the Service Desk team.
Troubleshoot and support Windows 10/11 devices, printers, VoIP systems, and business-critical applications.
Administer and support Microsoft 365 services, including Exchange Online, Teams, OneDrive, and SharePoint.
Manage user accounts, security groups, licensing, Conditional Access policies, and Multi-Factor Authentication (MFA) within Microsoft Entra ID.
Administer and support Microsoft Intune, including device enrollment, application deployment, compliance policies, configuration profiles, and endpoint troubleshooting.
Administer and support Google Admin Console, including ChromeOS device support.
Manage endpoint lifecycle activities including provisioning, deployment, replacement, and retirement of devices.
Perform routine system maintenance, software updates, patch management, and endpoint compliance monitoring.
Troubleshoot authentication, device enrollment, connectivity, and cloud-service-related issues.
Document troubleshooting steps, solutions, and procedures within the Matrix42 ticketing platform.
Provide remote and occasional on-site support using approved remote support tools.
Collaborate with vendors, business departments, and senior IT staff to resolve complex issues.
Contribute to knowledge base documentation and continuous process improvement initiatives.
Mentor Tier 1 technicians and assist with technical development and troubleshooting best practices.
Participate in an on-call rotation for critical support incidents.

Required Qualifications:

3+ years of IT support experience, including at least 1 year in a Tier 2 Helpdesk, Service Desk, or Desktop Support role.
Strong experience administering and supporting:
Microsoft 365
Microsoft Entra ID
Microsoft Intune
Windows 10 and Windows 11
Networking fundamentals (DNS, DHCP, TCP/IP, VPN)
Experience managing user provisioning and deprovisioning, licensing, group memberships, Conditional Access policies, and MFA.
Experience with endpoint management, software deployment, and device compliance through Intune.
Familiarity with Google Admin Console.
Experience working with ticketing systems and documenting support activities.
Strong troubleshooting and problem-solving abilities.
Excellent verbal and written communication skills.
Exceptional customer service skills and a customer-first mindset.
Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
Positive attitude, strong work ethic, and willingness to learn.
Ability to work independently and collaboratively within a team environment.
High School Diploma or equivalent.

Preferred Qualifications:

Associate's degree in Information Technology, Computer Science, or a related field.
Microsoft Certified: Azure Fundamentals (AZ-900).
Microsoft 365 Certified: Endpoint Administrator Associate.
Microsoft Certified: Identity and Access Administrator (SC-300).
CompTIA A+, Network+, or Security+ certifications.
Experience supporting healthcare organizations and HIPAA-regulated environments.
Experience administering Chrome Enterprise devices.
Familiarity with ITIL practices and service management methodologies.

Quick Apply

Refine Your Search

service associate jobs in plano tx

IT Support Specialist II (Tier 2)

Hiring Now! 26 ft Box Truck Delivery Driver (read details before applying) in Carrollton, TX

Quality Technician (Home Appliances)

Office and Mail Associate

Merchandise and Stocking Associate

Imaging Associate-

Retail Associate - Legacy West

Retail Associate - NorthPark Center

Part Time Library Assistant

Data Center Technician I

Personal Shopper - Sam's

Front Desk Agent

Order Fulfillment Associate

Customer Service - 1st Shift

(USA) Freight Flow Associate

(USA) Member Specialist FT

4240 - Security Officer L1

Data Entry Associate

Administrative Coordinator - Saturday

(USA) Member Specialist

I want to receive the latest job alert for service associate in plano tx

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