Top 134 Service desk support Jobs in Plano Tx

Construction Accounting Specialist
JobTread Software —Dallas, TX
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Specialist
Apptricity Corporation —Irving, TX
- $55,000 - $65,000 a year
- 8 hour shift
- Mid-level
- Office
- US work authorization
- Health savings account
- Paid holidays
Quick Apply
IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
4d
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
Quick Apply
1d
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Desktop Support Technician
Behavioral Health Group —Dallas, TX
- $27.00 - $31.50 an hour
- No nights
- Computer Science
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Service Desk Technician II
AXS —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
Quick Apply
1d
Service Desk Technician II- AXS
AEG Worldwide —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Help Desk Support Specialist
Dallas Museum of Art —Dallas, TX
- $45,000 - $52,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
5d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
14d
Endpoint Support Technician
Jack Henry & Associates —Allen, TX
- $49,750 - $62,250 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Service Desk Agent-Technical Support
Workforce Opportunity Services —Farmers Branch, TX
- $19 an hour
- Weekends as needed
- Hybrid work
- Office
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Support Representative
Bluewater Learning, Inc. —Plano, TX
- Research
- Analysis skills
- Organizational skills
MSP Help Desk/Service Desk Support - L2
Axxys Technologies, Inc. —Plano, TX
- Full-time
- Google Workspace
- Mid-level
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
Desktop Support Technician - DFW Airport
ESP Global Services Limited —Dallas, TX
- $25 - $27 an hour
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk (DFW Only)
Alkami —Plano, TX
- $51,168 - $76,752 a year
- Full-time
- Hybrid work
- Computer Science
- Research
- Mid-level
- 401(k) matching

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Construction Accounting Specialist

JobTread Software -
Dallas, TX

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year

Benefits

Paid training
Health insurance
Dental insurance
Happy hour
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Customer communication

Full Job Description

JobTread Software

Construction Accounting Specialist

Full Time

On Location in Dallas, Texas

Base Salary + $15K Bonus potential

Job Summary

JobTread is seeking a skilled, customer-focused accounting professional to join our Support team as an Accounting Specialist. In this role, you'll serve as the go-to resource for accounting and QuickBooks-related questions from our customers, especially related to the JobTread + QuickBooks Online integration.

Beyond 1:1 support, you'll help educate and train the customers by creating knowledge-based content, short videos, and internal training resources.

This is an ideal role for someone who can solve problems, communicate clearly with accountants and non-accountants, and is excited to partner with our Product, Customer Success, and Support teams to improve the customer experience.

Responsibilities

Handle support cases related to JobTread's accounting and job costing-related workflows as well as the JobTread + QuickBooks Online integration
Diagnose issues by reviewing customer configuration, mapping, sync behavior, and workflow setup; identify root causes and provide clear next steps.
Support customers with accounting-related use cases (e.g., payments, deposits, change orders, cost tracking, job profitability, reconciliation-friendly workflows).
Translate accounting concepts into practical guidance for construction business owners with varying levels of bookkeeping knowledge.
Host recurring virtual "office hours" with customers to help answer common questions.
Create and maintain high-quality help-desk articles, troubleshooting guides, and short instructional videos related to accounting workflows and the QuickBooks integration.
Monitor and update the accounting-related knowledge base to keep content accurate, current, and easy to understand.
Provide internal training and documentation to help better handle accounting-related questions as they arise.

Ideal Candidate Traits

Bachelor's degree in Accounting (preferred)
Prior experience supporting construction companies (in-house or as a service provider).
Advanced working knowledge of QuickBooks Online, including setup, troubleshooting, and best-practices.
QuickBooks ProAdvisor, bookkeeping certifications, or equivalent credentials are a plus.
Comfort explaining accounting concepts in a clear, easy-to-understand manner.
Training/content creation experience (help articles, videos, webinars, etc).
Software experience, especially supporting an integration or workflow-heavy product.
Strong written communication skills with ability to turn repeat questions into clear documentation customers can follow.
Organized, efficient, and ability to manage multiple cases and priorities at once.
Proactive problem-solver with a strong ownership mentality.
Comfortable in a fast-paced, collaborative environment and adaptable to shifting priorities.

Perks

Join a small, growing team as an early team member.
Upward career mobility at a high-growth startup.
Make an impact and advance your career development.
Opportunity to become an innovator and solve real-world problems for construction.
Creative and entrepreneurial working environment
Work every day with successful, smart, and highly motivated people.
Electronic standing/sitting desks with top of the line secondary monitors.
Weekly Team Lunch, Happy Hours, and other team events.
Casual dress code.
Flexible schedule.

Benefits

Dental, health, and vision insurance
Paid training
401k plan + matching
Vacation and other Paid Time Off
Free access to an onsite workout facility

About JobTread

JobTread provides end-to-end construction management software that helps construction businesses manage all of their processes, from pre-construction through to project completion.

Our full suite of features includes everything construction businesses need to manage their jobs, team members, documents, photos, customers, vendors, and sub-contractors all in one place. And our budget-first approach creates financial transparency at every stage of a project. Get organized, complete your projects on time, and increase your profits with JobTread.

JobTread's mission is to leverage technology to create more profitable construction companies. Come be a part of the fun and challenging environment at our headquarters conveniently located in Dallas, TX right off Interstate 635 & Coit Rd.

JobTread is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $90,000.00 - $100,000.00 per year

Quick Apply

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Desktop Support Technician - DFW Airport

IT Help Desk (DFW Only)

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