Top 1295 Customer experience specialist Jobs in Plantation Fl

Customer CARE Specialist Team II WFH
HealthTrust Workforce Solutions WFH —Sunrise, FL
- Full-time
- Mid-level
- In-person
- Communication skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Customer Success Specialist
AJAIA —Fort Lauderdale, FL
- Full-time
- Remote
- School experience
- Mid-level
- 3 years
Quick Apply
Customer Experience Specialist
Tropic Ocean Airways —Fort Lauderdale, FL
- $17.00 - $22.50 an hour
- Full-time
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Experience Specialist
Lennox International —Fort Lauderdale, FL
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- 401(k) matching
- Pet insurance
Quick Apply
13h
Remote Launch Engagement Specialist
Hotwire Communications —Fort Lauderdale, FL
- Weekends as needed
- Remote
- English
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
REMOTE Legal Customer Service Representative - Retainer Specialist
Advocacy Solutions —Fort Lauderdale, FL
- $18 an hour
- Full-time
- Remote
- Bilingual
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Customer Experience Specialist
Tesla —Fort Lauderdale, FL
- Part-time
- Dealership
- Driver's License
- 1 year
- Employee assistance program
- 401(k) matching
Insurance Commercial Account Manager/Condo Specialist//Hybrid Broward
Insurance Careers, Inc. —Plantation, FL
- $75,000 - $90,000 a year
- Full-time
- Sales
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Dental/Medical Billing Specialist
OMS Associates —Fort Lauderdale, FL
- $19 - $23 an hour
- Full-time
- Spanish
- Dental office
- Surgery
- Paid holidays
- Health insurance
Quick Apply
3d
Wire Transfer Specialist
New Edge Associates —Miami, FL
- $24 - $28 an hour
- Temporary
- Spanish
- English
- Mid-level
Quick Apply
3d
Housing Assistance Specialist
Housing Authority City of Miami Beach —Miami Beach, FL
- $21.91 an hour
- Full-time
- Background check
- Spanish
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Professional Floral Design Instructor
Field of Flowers —Boca Raton, FL
- $17 - $20 an hour
- Part-time
- Spanish
- Customer service
- English
- Paid time off
- Employee discount
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Recruitment Specialist
Citrus Family Care Network —Miami, FL
- $50,000 - $52,000 a year
- Weekends as needed
- Hybrid work
- Background check
- 5 years
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Hotel Accounts Receivable Specialist
Intercontinental At Doral Hotel —Miami, FL
- $19 an hour
- Full-time
- Mid-level
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
10d
Brand Expert
The Story House —Fort Lauderdale, FL
- Weekends as needed
- Bar
- Spanish
- Clean driving record
Quick Apply
Client Specialist
Barry's —Boca Raton, FL
- $15 an hour
- Part-time
- Hospitality
- Bar
- 18 years or older
Quick Apply
Lead Barista & Beverage Menu Specialist
Florentin Bakery —Hollywood, FL
- From $30 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Paid time off
- Employee discount
Quick Apply
Specialist, Residential Field Sales
Breezeline —Miramar, FL
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Employee stock purchase plan
- Paid holidays
Quality Assurance Specialist
Lakewood Organics —Miami, FL
- $23.42 - $25.00 an hour
- Full-time
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Maintenance Specialist(中英双语 mandarin required)
Gofo Inc —Miami, FL
- $23 - $26 an hour
- Full-time
- High school diploma or GED
- In-person
- 1 year
- Health insurance
- 401(k)
Quick Apply
12h

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Customer CARE Specialist Team II WFH

HealthTrust Workforce Solutions WFH
Sunrise, FL

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
401(k) matching
Loan assistance
Life insurance

Qualifications

Mid-level
Communication skills

Full Job Description

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Customer CARE Spec Team II WFH

Job Summary and Qualifications

JOB TITLE – Customer CARE Specialist

GENERAL SUMMARY OF DUTIES

The Customer Service Specialist will be responsible for providing outstanding customer service for all incoming calls from internal and external customers. This position will also ensure proper follow up with DHPs that have been sent electronic applications. This position serves customers by determining requirements; answering inquiries; resolving problems and fulfilling requests while maintaining database integrity in the Staff PM System. This position will also be responsible for assisting the Data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.

SUPERVISOR – Credentialing Manager

SUPERVISES – None

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information
Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions
Escalates unresolved problems to immediate supervisor for resolution
Fulfills Facilities’ requests for credentialing by sending credentialing packets or links to all DHPs entered in Inventory Log
Accurately record all follow up activities in Inventory Log (Follow up and Sent to Facility)
Follow up on a via phone and email to DHPs that do not respond to initial credentialing requests
Notify facilities on a monthly basis of DHPs that do not respond to credentialing requests
Responsible for entering basic DHP information in Staff PM for DHPs requesting access to participating eDHP facilities
Follow up on non responding DHPs that have been sent a ling and not submitted credentialing application
Act as a backup to data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.
Maintains set production and quality standards
Maintains accurate records of all files in Staff PM; records all activities in the diary
Creates ad hoc reports as requested
Maintains privacy and confidentiality (intentional or unintentional) of company and employee information in verbal, written, and electronic form. Limits access to all information to job-related on a need to know basis
Participates in special projects as needed and performs other duties as assigned.
Notifies respective Supervisor of problem-causing trends on items needing attention

KNOWLEDGE, SKILLS & ABILITIES – This position requires the following minimal requirements:

Excellent customer focus and customer service skills
Outstanding Listening and phone skills
Excellent oral and written communication skills
Ability to build relationships with internal and external customers
Strong people skills, interpersonal savvy and problem solving skills
Ability to multi-task and prioritize
Ability to work well within a team environment and independently
Strong knowledge and experience with Microsoft Office, Outlook, Excel, general office products
Ability to learn new software programs

EDUCATION – High school education or GED Equivalent Required

EXPERIENCE – One to three years in a related field.

CERTIFICATE/LICENSE – None

PHYSICAL DEMANDS/WORKING CONDITIONS –

Requires prolonged sitting. and exerting up to 10 lbs force occasionally
Requires and some bending, stooping, and stretching
Require eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Require dexterity to type at least 60 WPM
Experience with Microsoft Office, Outlook, Excel, general office products Work is performed in an office environment and involves frequent contact with staff and the public

Benefits

HealthTrust Workforce Solutions, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Customer CARE Spec Team II WFH opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

customer experience specialist jobs in plantation fl

Customer CARE Specialist Team II WFH

Customer Success Specialist

Customer Experience Specialist

Customer Experience Specialist

Remote Launch Engagement Specialist

REMOTE Legal Customer Service Representative - Retainer Specialist

Customer Experience Specialist

Insurance Commercial Account Manager/Condo Specialist//Hybrid Broward

Dental/Medical Billing Specialist

Wire Transfer Specialist

Housing Assistance Specialist

Professional Floral Design Instructor

Recruitment Specialist

Hotel Accounts Receivable Specialist

Brand Expert

Client Specialist

Lead Barista & Beverage Menu Specialist

Specialist, Residential Field Sales

Quality Assurance Specialist

Maintenance Specialist(中英双语 mandarin required)

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