Top 207 Customer experience specialist Jobs in Plattsburgh, Ny

Customer Experience Specialist
Behavioral Health Services North Inc —Morrisonville, NY
- $20.44 - $21.20 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Reliable transportation
- Paid holidays
- Health insurance
Quick Apply
6d
Customer Service Field Specialist, medical equipment ($3k sign-on bonus)
Arjo Inc. —Williston, VT
- $24 - $26 an hour
- Weekends as needed
- Background check
- Clean driving record
- Hospital
- Paid training
- Health savings account
Quick Apply
Sr. Infusion Sales Specialist - South Burlington VT and Lebanon NH
OI Infusion Services, LLC —South Burlington, VT
- Full-time
- Ability to walk for extended periods
- Mid-level
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
Custom Cabinet Installation Specialist
Inspired Closets Vermont —Williston, VT
- $30 - $33 an hour
- Overtime
- Background check
- Clean driving record
- Warehouse
- Paid training
- Dental insurance
Quick Apply
Multi-Location Customer Service Specialist
Sherwin-Williams —Essex Center, VT
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
12d
Technical Services Specialist
SCHLUTER SYSTEMS L.P. —Plattsburgh, NY
- $40,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Specialist $18-$21
NATIONAL CHIMNEY —South Burlington, VT
- $18 - $21 an hour
- Full-time
- Research
- Office
- Typing
- Paid training
- Health insurance
Quick Apply
Merchandising Specialist
PRE-US —Burlington, VT
- $16.50 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
Quick Apply
Retail Support Specialist
DSI —Colchester, VT
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Inside Sales Specialist (Order Processing)
SCHLUTER SYSTEMS L.P. —Plattsburgh, NY
- $20 - $22 an hour
- Microsoft Word
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Sales Professional
The Heritage Automotive Group —South Burlington, VT
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
9d
Customer Service Specialist
Sherwin-Williams —Saint Albans, VT
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
12d
Shipping Specialist
NATIONAL CHIMNEY —South Burlington, VT
- $19 - $21 an hour
- Full-time
- Warehouse
- In-person
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Client Growth Specialist
Red Barn Media Group —Colchester, VT
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- 3 years
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
10d
Fishing & Marine Sales Specialist
Aubuchon Hardware —Colchester, VT
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Basic math
- Wellness program
- Health savings account
Quick Apply
Licensed Sales Professional (LSP) - NY
Allstate —New York State
- $36,000 - $100,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Sales Professional
Handy Chevrolet —Saint Albans, VT
- $70,000 - $150,000 a year
- 8 hour shift
- Dealership
- Public speaking
- No experience needed
- Paid training
- Health insurance
Quick Apply
Upgrade and Service Configuration Specialist
APG-NEUROS —Plattsburgh, NY
- $26 - $29 an hour
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Financial Services Professional - Hybrid Remote (VT)
Bankers Life —South Burlington, VT
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Medical Laboratory Scientist , MLS II - Hematology Specialist, primarily day shift ~ Sign On Bonus
Northwestern Medical Center —Saint Albans, VT
- $31.04 - $45.27 an hour
- Weekends as needed
- Hospital
- Mid-level
- Bachelor's degree

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Customer Experience Specialist

Behavioral Health Services North Inc -
Morrisonville, NY

Quick Apply

Job Details

Full-time
$20.44 - $21.20 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Paid time off
Loan forgiveness

Qualifications

Customer communication
Patient scheduling systems
Driver's License
Clinical information systems

Full Job Description

A Spanish version of this position is available upon request

La version de esta posicion esta disponible en Español si es requerida

BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!

Our Customer Experience Specialist role is on the front lines of delivering an exceptional customer experience for those that we serve in those organizations in which we partner. Expected to provide an exceptional patient experience in every counter, aligned with the organizations core values. As a call center representative front end staff member, you will need to possess skills in computer software to include EMR scheduling system, active listening and triaging, and problem-solving skills. This role plays a crucial part in our organization's first encounter with those that we serve.

Work Schedule: Monday through Friday 8am-4pm or 8:30am-4:30pm or 11am-7pm (closing shift)

Essential Duties & Responsibilities:

Helps patients understand and access our services better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively;
Helps us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient’s question quickly and document all interactions in real-time;
Obtains necessary demographic and insurance information and enters data into department computer system;
Assists individuals in making appointments for various clinical services throughout the BHSN System;
Communicates clear instructions and education related to scheduled services utilizing appropriate guidelines;
Ensures patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately;
Facilitates appointment requests received through our internal System’s;
Triages specific and complex inquiries to appropriate resource (management, clinical call center, billing call center, etc.);
Documents all services in accordance with Federal/State regulations and BHSN policies and procedures;
Supports collaboration and teamwork by sharing information and responding to questions/requests from rehabilitation team and other support providers;
Maintains client confidentiality and confidential health information;
Participates in meetings as scheduled;
Assists with training new staff members;
Additional duties as assigned.

Skills & Qualifications:

High school diploma/GED
1+ years' experience preferred
General knowledge of Microsoft Office 365 and Teams
General knowledge of Excel
Exceptional oral and written communication skills
Valid NYS driver’s license and reliable transportation required for local and regional travel.

What’s in it for you?

Generous benefits, including personalized health coverage, paid time off, and holiday pay
Working within our community, making a real impact, working alongside passionate colleagues
Accessible leadership team, coaching for your growth, and ample training opportunities
As a rapidly growing organization, there are endless opportunities to grow within the organization
Community discounts, loan forgiveness & more

BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally. We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.

Quick Apply

Refine Your Search

customer experience specialist jobs in plattsburgh, ny

Customer Experience Specialist

Customer Service Field Specialist, medical equipment ($3k sign-on bonus)

Sr. Infusion Sales Specialist - South Burlington VT and Lebanon NH

Custom Cabinet Installation Specialist

Multi-Location Customer Service Specialist

Technical Services Specialist

Customer Service Specialist $18-$21

Merchandising Specialist

Retail Support Specialist

Inside Sales Specialist (Order Processing)

Sales Professional

Customer Service Specialist

Shipping Specialist

Client Growth Specialist

Fishing & Marine Sales Specialist

Licensed Sales Professional (LSP) - NY

Sales Professional

Upgrade and Service Configuration Specialist

Financial Services Professional - Hybrid Remote (VT)

Medical Laboratory Scientist , MLS II - Hematology Specialist, primarily day shift ~ Sign On Bonus

I want to receive the latest job alert for customer experience specialist in plattsburgh, ny

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