Top 3 Financial services remote customer support Jobs in Plattsburgh, Ny

Call Center Representative
Dannemora Federal Credit Union —Plattsburgh, NY
- $17.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Entry level
1d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
Administrative or Customer Service experience required (1-3 years in the financial services field preferred). Promptly and accurately fulfill consumer requests…
$18 an hour
Quick Apply
13d
Solutions Center Representative
Tailored Management —Grandview Heights, OH
Handle inbound calls about investment plans and products. Upon acceptance of offer, candidates will be required to submit to a 10-year criminal background check…
$19 an hour
Quick Apply
1d

I want to receive the latest job alert for financial services remote customer support in plattsburgh, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

financial services remote customer support jobs near plattsburgh, ny

Call Center Representative jobs in Springfield, MA

Sales Representative Base Salary Plus Commission jobs in Tampa, FL

Sales Representative jobs in Boston, MA

Call Center Representative jobs in Orlando, FL

Call Center jobs in Lakeland, FL

Call Center Representative jobs in Upper Marlboro, MD

Call Center Representative jobs in Pittsburgh, PA

Data Center Technician jobs in New Orleans, LA

Call Center Representative

Dannemora Federal Credit Union -
Plattsburgh, NY

Apply Now

Job Details

Full-time
$17.50 an hour
1 day ago

Qualifications

Customer communication
Loan payment processing
Computer literacy
Client inquiry handling
Bank transfers
High school diploma or GED
Money orders
Check processing
Internal employee customer service
Productivity software
Consultative selling
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

A DFCU Call Center Representative may serve as the initial point of contact for our members. We are looking for someone who enjoys helping others, with strong listening skills, has empathy, always remains professional, and pays attention to detail.

Hours may vary slightly, generally 8:00-4:30 Monday through Friday, with a rotation of every 3rd Saturday 8:15-12:00.

Essential Functions Responsibilities:

Answers calls, listening to the needs of the caller, while providing routine information concerning services and directs member to appropriate department for specific information and service.
Provide friendly, professional, personal service to all members and coworkers.
Processing transactions (transfers, loan payments, cashier checks, money orders, visa payments, etc.)
Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner.
Performs other job related duties as assigned.

Knowledge and Skills:

Experience:

Up to six months of similar or related experience.

Education: A high school education or GED.

Interpersonal Skills:

Courtesy, tact, and diplomacy are essential elements of the job.
Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Computer skills.

Microsoft Office experience preferred
Previous customer service experience preferred.
Attention to detail and accuracy a must.

About Dannemora Federal Credit Union

Dannemora Federal Credit Union (DFCU) is nestled in the Adirondack mountains serving Clinton, Essex, Franklin, and Saint Lawerence counties. It’s been our mission since 1958 to be our members primary financial institution by providing quality service, exceeding member expectations, and supporting our local communities. DFCU is small enough to know you; large enough to serve you!

Apply Now

Refine Your Search

financial services remote customer support jobs in plattsburgh, ny

Call Center Representative

Explore jobs in cities nearby

I want to receive the latest job alert for financial services remote customer support in plattsburgh, ny

Explore jobs in more locations

Essential Functions Responsibilities:

Knowledge and Skills:

Experience:

Interpersonal Skills:

About Dannemora Federal Credit Union

Job Seeker Tools

Employer Tools

Browse

Stay Connected