Top 43 It analyst Jobs in Plattsburgh, Ny

Technology Support Analyst II
Addison Group —South Burlington, VT
- $62,400 - $68,400 a year
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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Security Operations Analyst
University of Vermont —Burlington, VT
- Overtime
- Hybrid work
- Background check
- Customer service
- Mid-level
2d
Applications Analyst Pharmacy
University of Vermont Health - UVM Medical Center —South Burlington, VT
- $39.95 - $59.93 an hour
- Full-time
- Computer Science
- Mid-level
- 3 years
Senior Security Operations Analyst
nuHarbor —Burlington, VT
- $110,000 - $135,000 a year
- Remote
- Windows
- Analysis skills
- Bachelor's degree
- Paid time off
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Technology Support Analyst
HowardCenter Inc —Burlington, VT
- From $49,493.17 a year
- Full-time
- Computer literacy
- Research
- Mid-level
- Wellness program
- AD&D insurance
Senior EDI Analyst (Hybrid Work Schedule)
Parts Town —Plattsburgh, NY
- $85,061.66 - $114,793.86 a year
- Hybrid work
- Computer science
- Computer Science
- Residential
- Profit sharing
- Paid parental leave
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Senior Information Security Ops Analyst
BETA Technologies —South Burlington, VT
- $135,000 - $175,000 a year
- Full-time
- Background check
- Azure
- Management
- Paid parental leave
- Disability insurance
Quick Apply
Workday Absence & HCM Senior Analyst
Crowe —Burlington, VT
- $69,000 - $136,500 a year
- Full-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
11d
Senior Facets Configuration Analyst
Vytwo —United States
- Full-time
- Remote
- Residential
- Senior level
- 10 years
Quick Apply
Epic Referrals Analyst
Vytwo —United States
- Full-time
- Remote
- Continuous improvement
- Epic
- Senior level
Quick Apply
Technical Analyst - Facets platform
Vytwo —United States
- Full-time
- Remote
- Mid-level
- Residential
- 3 years
Quick Apply
Epic Ambulatory Analyst
Vytwo —United States
- Full-time
- Remote
- Management
- Continuous improvement
- Senior level
Quick Apply
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply
Application Security Analyst
Sound Physicians —United States
- $75,000 - $110,000 a year
- On call
- Remote
- Computer science
- Computer Science
- DevOps
- Paid holidays
- Health insurance
Quick Apply
Epic ECSA Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply
Epic Bridges Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- Leadership
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Epic Bridges Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
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Meditech Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- Patient care
Quick Apply
Epic Wisdom Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- HIPAA
- Mid-level
- 3 years
Quick Apply

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Security Operations Analyst
University of Vermont —Burlington, VT
Bachelor’s degree in cyber/information security or related field or equivalent experience. Recognized information security certification (or ability to acquire…
2d
Senior Security Operations Analyst
nuHarbor —Burlington, VT
Experience should be in a cybersecurity field and should include relevant industry certifications. In lieu of a degree, two (2) years of experience in a related…
$110,000 - $135,000 a year
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Senior Financial Systems Analyst
Worthington Steel —Columbus, OH
Partners with functional and business unit leads to design and implement best practices for consolidating plant locations (including automation of manual…
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it analyst jobs near plattsburgh, ny

Technology Support Analyst II

Addison Group -
South Burlington, VT

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Job Details

Permanent
$62,400 - $68,400 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Computer operation
Customer communication
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
macOS
IP networking
Productivity software
Desktop administration

Full Job Description

Role: Technology Support Analyst II

Location: Burlington, VT

Pay Rate Range: $62,400–$68,400/year

Benefits: This position is eligible for medical, dental, vision and 401(k)

Are you looking for a growth opportunity for a reputable company with a positive work environment?

Our client is looking for a Technology Support Analyst II to join their team. Please contact us today to discuss this opportunity!

Job Responsibilities:

Technical Support: Assist with diagnosing and resolving hardware, software, and network issues for end-users, ensuring efficient and timely resolutions.
Device Management: Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals.
Ticket Management: Log, track, and resolve service requests and incidents using the organization's ticketing system, ensuring clear communication and timely updates.
Escalations: Collaborate with the first-line support team, escalating unresolved or complex issues to the Technology Support Lead or other specialized teams.
Proactive Problem Solving: Identify recurring technical issues, providing recommendations for long-term solutions and improvements.
End-User Education: Assist with training sessions to help users improve efficiency and reduce common technical problems.
Documentation: Maintain and update user-friendly documentation for common issues, solutions, and IT procedures.
Team Collaboration: Work closely with the Technology Support Lead and other IT staff to improve service delivery and enhance the overall support experience.

Requirements:

High school diploma or equivalent is required, and an associate's degree or technical certification is preferred
Minimum of 2 years of experience in technical support roles, with hands-on experience in hardware and software troubleshooting
Must be familiar with Windows and macOS operating systems, Microsoft Office Suite, and common productivity applications
Strong customer service skills, with the ability to communicate effectively with end-users of varying technical levels
Basic understanding of networking concepts and protocols
Willingness to learn and adapt to new technologies and procedures
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are desirable
Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner

Why choose Addison IT?

Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

Connections: You connect directly with hiring managers from renowned organizations

Options: You are presented multiple employment options near your home

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 005-009

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Refine Your Search

it analyst jobs in plattsburgh, ny

Technology Support Analyst II

Security Operations Analyst

Applications Analyst Pharmacy

Senior Security Operations Analyst

Technology Support Analyst

Senior EDI Analyst (Hybrid Work Schedule)

Senior Information Security Ops Analyst

Workday Absence & HCM Senior Analyst

Senior Facets Configuration Analyst

Epic Referrals Analyst

Technical Analyst - Facets platform

Epic Ambulatory Analyst

Epic Healthy Planet Analyst II

Application Security Analyst

Epic ECSA Analyst

Epic Bridges Analyst

Epic Bridges Analyst

Meditech Analyst

Epic Wisdom Analyst

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