Top 115 It support specialist Jobs in Pleasant Grove, Ut

IT Support Specialist
Trucordia —Lindon, UT
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Health savings account
- AD&D insurance
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Customer Operations Specialists
Slant —Lehi, UT
- $60,000 - $80,000 a year
- Full-time
- 1 year
- Entry level
Wholesale Support Coordinator
Village Capital & Investment —Draper, UT
- Full-time
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Sr. Help Desk Technician
ID Logistics —West Jordan, UT
- $65,000 - $73,000 a year
- Night shift
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Technical Support Specialist
Movate —South Jordan, UT
- $23 an hour
- Full-time
- Computer Science
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Support Staff / Psych Tech (Swing Shift & Weekends)
Turning Point Centers- Lone Peak —Sandy, UT
- $17 - $19 an hour
- Overtime
- Background check
- Adults
- Residential
- Paid training
- Disability insurance
IT Support Specialist Team (Full-Time)
All IT Pros —Provo, UT
- Email
- Google Workspace
- Computer science
- Computer Science
Technical Support Specialist
Higginbotham —Lehi, UT
- Computer science
- Microsoft Outlook
- Computer Science
12d
IT Specialist I
Challenger School Foundation —Sandy, UT
- $26 - $30 an hour
- Full-time
- School experience
- Classroom
- Office
Quick Apply
14d
Client Operations Support Specialist
Orion Advisor Solutions —Lehi, UT
- $21.75 - $31.13 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Remote Technical Support Specialist
Technical Support Specialist —American Fork, UT
- $15 - $25 an hour
- Part-time
- Hybrid work
- Mid-level
- Supervising experience
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
5d
IT Applications Support Analyst
Young Living Essential Oils —Lehi, UT
- Weekends as needed
- Microsoft Outlook
- Research
- Office
Quick Apply
12d
IT Support Specialist
Orion180 Insurance Services, LLC —Draper, UT
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
12d
MTC IT Service Desk Support Specialist I (Part-time)
Missionary Training Center - The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
7d
Tier 1 Customer Support Specialist
Kenect —Pleasant Grove, UT
- $19.23 an hour
- Full-time
- Office
- Organizational skills
- Typing
- Disability insurance
- Health insurance
Quick Apply
MTC IT Service Desk Support Specialist I (Part-time)
The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
7d
Technical Support Technician
Cyrious Software —Lehi, UT
- Email
- Mid-level
- Windows
- SQL
Customer Support Specialist
Carketa Inc. —Lehi, UT
- Full-time
- Computer literacy
- Entry level
Quick Apply
Customer Support Specialist II
NEOGOV —Draper, UT
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
5d
Technical Support Representative
Smarty —Orem, UT
- $50,000 - $60,000 a year
- 8 hour shift
- Background check
- Writing skills
- APIs
- Disability insurance
- Dental insurance
Quick Apply
4d

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IT Support Specialist

Trucordia -
Lindon, UT

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Email customer support
Technical support via phone
Phone communication
Technical documentation
In-person customer service
Process improvement
Mid-level
IT experience within insurance industry
Internal employee customer service
User acceptance testing
Customer issue escalation
End user technical writing
Technical support via email
Cross-functional collaboration
2 years
Communication skills
Cross-functional communication
Ticketing system technical support

Full Job Description

Company Description

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unmatched opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.

Job Description

Here at Trucordia, we're looking for an IT Support Specialist to join our growing team. This role focuses on supporting employees across the organization with Agency Management System questions, technical troubleshooting, and day-to-day support requests, with a particular emphasis on AMS360 and other Vertafore products.

This person will serve as a knowledgeable resource for internal users, helping resolve system issues, document support interactions, and ensure employees have a smooth experience with the tools they rely on every day. The ideal candidate combines strong technical troubleshooting skills with a customer-first mindset and experience supporting business-critical insurance technology platforms

Duties and Responsibilities:

Respond to and resolve user support requests in a timely, service-oriented manner through phone, email, in-person, and internal ticketing channels.
Provide day-to-day support for AMS360 and other Vertafore products, helping users troubleshoot issues and navigate system functionality.
Serve as a knowledgeable resource for Agency Management System questions, escalating more complex issues when needed.
Troubleshoot software, access, workflow, and user-experience issues, partnering with internal teams to resolve them effectively.
Maintain accurate documentation of support interactions, recurring issues, resolutions, and internal service standards.
Support employee onboarding and system access needs related to AMS360, Vertafore products, and other business tools.
Assist with system enhancements, testing, user acceptance testing, and process improvements as needed.
Partner cross-functionally with business, IT, and operations teams to support internal users and improve the overall support experience.

Qualifications

At least 2 to 3 years of experience in a service desk, business systems support, or technical support role.
Experience supporting Agency Management Systems, with AMS360 and Vertafore product experience strongly preferred.
Prior experience in the insurance industry or a related business environment preferred.
Strong customer service skills with the ability to support users with patience, professionalism, and urgency.
Comfortable troubleshooting software issues and explaining technical information to non-technical users.
Highly organized and detail-oriented, with the ability to manage multiple support requests and competing priorities.
Strong written and verbal communication skills, including the ability to create clear, user-friendly documentation.
Collaborative team player who can work effectively with business stakeholders, IT teams, and end users at all levels.

Additional Information

Please see our company Benefits:

Medical, Dental, Vision
Life and AD&D insurance
FSA / HSA
Commuter & Child Care FSA
Cancer Support Benefits
Pet Insurance
Accident & Critical Illness
Hospital Indemnity
Employee Assistance Program (EAP)
11 Paid Holidays
Flexible PTO
401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

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Refine Your Search

it support specialist jobs in pleasant grove, ut

IT Support Specialist

Customer Operations Specialists

Wholesale Support Coordinator

Sr. Help Desk Technician

Technical Support Specialist

Support Staff / Psych Tech (Swing Shift & Weekends)

IT Support Specialist Team (Full-Time)

Technical Support Specialist

IT Specialist I

Client Operations Support Specialist

Remote Technical Support Specialist

IT Applications Support Analyst

IT Support Specialist

MTC IT Service Desk Support Specialist I (Part-time)

Tier 1 Customer Support Specialist

MTC IT Service Desk Support Specialist I (Part-time)

Technical Support Technician

Customer Support Specialist

Customer Support Specialist II

Technical Support Representative

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