Top 577 Service coordinator Jobs in Pleasant Grove, Ut

Contact Center Team Lead
Serenity Mental Health Centers —Provo, UT
- $19 - $25 an hour
- Full-time
- Background check
- No experience needed
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Care Giver for Seniors American Fork
Qualicare, Salt Lake City —American Fork, UT
- $17 - $20 an hour
- Part-time
- First Aid Certification
- Travel
- Home Health
- Opportunities for advancement
- Flexible schedule
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Community Care Coordinator - Utah County
NovumHealth —Provo, UT
- From $23 an hour
- Full-time
- CPR Certification
- Nursing
- Hospital
- Paid holidays
- Health insurance
Quick Apply
Admissions Coordinator
Pointe Meadows Health and Rehabilitation —Lehi, UT
- 8 hour shift
- Skilled nursing facility
- No education required
- Administrative experience
- Tuition reimbursement
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Service Coordinator (IT Service Desk/Dispatcher)
CR-T —American Fork, UT
- $20 an hour
- Full-time
- Hybrid work
- Computer literacy
- Windows
- Administrative experience
- Profit sharing
- Paid holidays
Quick Apply
2d
Administrative Coordinator
NOV Inc. —Provo, UT
- Full-time
- Office
- Entry level
Resident Services Coordinator
CCMC —Lehi, UT
- Weekends as needed
- Hybrid work
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid training
- Wellness program
Quick Apply
5d
Administrative Assistant
Alta Health Insurance —Lehi, UT
- $20 - $24 an hour
- Part-time
- Hybrid work
- Google Workspace
- No experience needed
- Office
- Opportunities for advancement
- Prescription drug insurance
Quick Apply
2d
Service Coordinator
Easterseals-Goodwill Northern Rocky Moun —Provo, UT
- Background check
- Experience working with individuals with disabilities
- Driver's License
- Wellness program
- Health savings account
Quick Apply
13d
Office Coordinator – AP/AR
Five Star Building Products —Orem, UT
- $23 an hour
- Computer literacy
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
5d
Community Care Coordinator - Utah County (Part Time)
NovumHealth —Provo, UT
- From $23 an hour
- Full-time
- CPR Certification
- Nursing
- BLS Certification
- Paid holidays
- Health insurance
Quick Apply
Bereavement Coordinator
Intermountain Healthcare —Murray, UT
- $34.26 - $53.96 an hour
- Part-time
- Hybrid work
- RN License
- Hospital
- Clinic experience
4d
Facilities Coordinator
Acima Leasing —Draper, UT
- Email
- Microsoft Outlook
- Writing skills
- Office
Call Center Director
Serenity Mental Health Centers —Lehi, UT
- Full-time
- 6 years
- Travel
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Resident Care Coordinator
Spring Gardens Assisted Living —Orem, UT
- $22 - $25 an hour
- Full-time
- Customer service
- Mid-level
- Geriatrics
- Dental insurance
- 401(k)
Quick Apply
7d
Front Desk Patient Care Coordinator FTE
Reborn Pelvic Health & Wellness, LLC —Lehi, UT
- Full-time
- English
- Master's degree
- Administrative experience
9d
Social Impact and Philanthropy Operations Associate
Young Living Essential Oils —Lehi, UT
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
Training Department Office Specialist
State of Utah —American Fork, UT
- $14.75 - $26.73 an hour
- Full-time
- Background check
- Pass drug screening
- Office
5d
Coordinator - FT
RISE INC —Draper, UT
- Full-time
- Background check
- Management
- Children
Quick Apply
Engagement Specialist - Davita IKC - Utah
DAVITA —Provo, UT
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance

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service coordinator jobs near pleasant grove, ut

Contact Center Team Lead

Serenity Mental Health Centers -
Provo, UT

Quick Apply

Job Details

Full-time
$19 - $25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Referral program

Qualifications

Employee onboarding
Team member evaluation
Managing teams in a customer support role
Coaching
No experience needed
Performance feedback (performance evaluation method)
Mid-level
Job shadowing (employee development activity)
Team development
Patient experience leadership
Quality performance measurement
Supervising experience
Continuous improvement
Team training
Mentoring
Call monitoring
Organizational skills
Leading team collaboration initiatives
Leadership
Call center management
Communication skills
Constructive feedback for students
Under 1 year
Team building

Full Job Description

Contact Center Team Lead

Location: Provo, UT
Employment Type: Full-Time | On-Site Only

Pay: Competitive starting pay of $19/hr with a clear and accelerated path to $25/hr based on performance and growth.

Position Summary

Serenity is growing, and we're looking for a Contact Center Team Lead who is passionate about developing people while helping drive exceptional patient experiences. This is an ideal opportunity for someone ready to take the next step into leadership.

This is a highly visible, hands-on leadership role focused on coaching, developing, and supporting our Patient Care Coordinators. You'll spend your day on the floor working alongside the team, providing real-time coaching, reinforcing best practices, assisting with escalations, and partnering closely with Supervisors to improve individual and team performance.

If you enjoy helping others succeed, thrive in a fast-paced environment, and lead through action rather than title, we'd love to meet you.

What You'll Own

Spend approximately 5 hours each day providing in-person coaching and support to call center reps through floor presence, side-by-side shadowing, call observation, and real-time feedback.
Spend approximately 3 hours each day supporting team chat, handling escalations, and assisting with crisis situations.
Provide on-site support; this position focuses exclusively on the local team and does not provide remote coaching.
Deliver frequent coaching to contact center reps who demonstrate recurring errors or performance opportunities.
Conduct shadowing sessions with follow-up observations to reinforce learning and ensure continuous improvement.
Monitor calls, review quality and performance metrics, and provide timely, actionable coaching.
Assist with onboarding and training new Patient Care Coordinators.
Partner closely with Supervisors to identify coaching priorities, performance trends, and development opportunities.

Qualifications

Previous experience leading and developing others in a call center, customer service, or healthcare operations.
Strong communication, coaching, and mentoring skills with the ability to provide clear, constructive feedback.
Proven track record to identify performance trends using quality reviews and performance metrics.
Strong aptitude for learning new technology and software systems.
Strong organizational skills with the ability to balance coaching, operational support, and escalations throughout the day.
Proven ability to remain calm, solution-oriented, and adaptable in a fast-paced environment.
A positive attitude and genuine desire to help teammates grow and succeed.
Mental health or healthcare experience is not required—we provide comprehensive training.

What's in It for You

Competitive pay
90% employer-paid medical, dental, and vision insurance
401(k) retirement plan
10 PTO days to start, increasing to 15 after one year, plus 10 paid holidays
Employee referral bonuses
Clear career growth opportunities into Supervisor and Operations leadership roles
Ongoing leadership development and professional coaching
About Serenity

Serenity is a leading healthcare company delivering advanced, evidence-based treatment to patients seeking better outcomes. Our Patient Care Coordinators are often the first voice our patients hear, making every interaction meaningful. Our Team Leads play a critical role in developing our people, strengthening our culture, and ensuring every patient receives an exceptional experience.

At Serenity, leadership isn't about sitting behind a desk, it's about being present, coaching in the moment, building confidence, and helping others reach their full potential.

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check.

Quick Apply

Refine Your Search

service coordinator jobs in pleasant grove, ut

Contact Center Team Lead

Care Giver for Seniors American Fork

Community Care Coordinator - Utah County

Admissions Coordinator

Service Coordinator (IT Service Desk/Dispatcher)

Administrative Coordinator

Resident Services Coordinator

Administrative Assistant

Service Coordinator

Office Coordinator – AP/AR

Community Care Coordinator - Utah County (Part Time)

Bereavement Coordinator

Facilities Coordinator

Call Center Director

Resident Care Coordinator

Front Desk Patient Care Coordinator FTE

Social Impact and Philanthropy Operations Associate

Training Department Office Specialist

Coordinator - FT

Engagement Specialist - Davita IKC - Utah

I want to receive the latest job alert for service coordinator in pleasant grove, ut

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