Top 67 Patient representative Jobs in Pleasant Grove Ut

Patient Service Representative
Intermountain Healthcare —American Fork, UT
- $18.31 - $23.80 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
Patient Registration Representative
R1 RCM, Inc. —American Fork, UT
- $16.00 - $21.10 an hour
- Full-time
- Background check
- Hospital
- Pass drug screening
7d
Patient Access Assoc I
R1 RCM, Inc. —Lehi, UT
- $16.12 - $23.21 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
Part Time Patient Customer Service Representative
R1 RCM, Inc. —American Fork, UT
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Pass drug screening
Patient Access Representative
Holy Cross Hospital Jordan Valley —West Jordan, UT
- $17.00 - $25.08 an hour
- PRN
- Microsoft Excel
- Microsoft Outlook
- Windows
Call Center Representative
Platinum Dental Services Corporate Office —American Fork, UT
- $15 - $18 an hour
- Part-time
- Spanish
- Computer literacy
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative
Holy Cross Medical Group —Eagle Mountain, UT
- $17.00 - $23.31 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Clinic
13d
PSR
Riverton Surgery Center —Riverton, UT
- Full-time
- Mid-level
- High school diploma or GED
- Accounting
- Health savings account
- Health insurance
Quick Apply
14d
Patient Services – Phone Team Representative
The Eye Institute of Utah —Salt Lake City, UT
- Full-time
- Surgery
- Medical office experience
- Computer skills
- Paid holidays
- Health insurance
Customer Support Tech II
Verisk —Lehi, UT
- Full-time
- 18 years or older
- Mid-level
- Conflict management
- Health insurance
- Paid time off
Patient Representative / Clinical Assistant
Advanced Medical Management LLC —Provo, UT
- Spanish
- Microsoft Outlook
- Pass drug screening
- Paid training
- Health savings account
Quick Apply
Patient Services Representative
Utah Cancer Specialists —West Jordan, UT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Medical Billing Specialist
Excel Eye Center —Provo, UT
- $15 - $22 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Enhanced Registrar
Intermountain Healthcare —Riverton, UT
- $18.85 - $25.61 an hour
- Full-time
- Spanish
- Computer literacy
- HIPAA
2d
Medical Office Receptionist
LifeStance Health —Riverton, UT
- $18.50 - $19.50 an hour
- Full-time
- HIPAA
- In-person
- 1 year
- Paid parental leave
- AD&D insurance
Quick Apply
1d
Customer Service Specialist
ECM - Provo —Provo, UT
- $17 - $19 an hour
- Part-time
- Background check
- Spanish
- English
- Paid time off
Quick Apply
7d
Member Support Specialist
MotivHealth —South Jordan, UT
- Full-time
- Spanish
- Customer service
- English
- Paid training
- Wellness program
Quick Apply
2d
Home Medical Equipment Representative Driver
Intermountain Healthcare —South Jordan, UT
- $19.50 - $26.48 an hour
- Full-time
- Clean driving record
- Word processing
- Computer literacy
8d
Patient Service Representative II - Internal Medicine
Granger Medical —Salt Lake City, UT
- From $18 an hour
- Urgently hiring
- Writing skills
- Internal Medicine
- English
- Paid parental leave
- Paid holidays
Quick Apply
Home Medical Equipment Representative
Intermountain Healthcare —South Jordan, UT
- $19.31 - $26.22 an hour
- Full-time
- Clean driving record
- Word processing
- Computer literacy

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Patient Service Representative

Intermountain Healthcare -
American Fork, UT

Apply Now

Job Details

Full-time
$18.31 - $23.80 an hour

Qualifications

Computer operation
Word processing
Computer literacy
Clinical confidentiality policies

Full Job Description

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional etiquette and communication.
Collaboration / Teamwork
Confidentiality
Customer service
Resolving patient needs
Computer literacy
Time management
Critical thinking/situational awareness
Cash management

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Intermountain Health American Fork Hospital

Work City:

American Fork

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Apply Now

Refine Your Search

patient representative jobs in pleasant grove ut

Patient Service Representative

Patient Registration Representative

Patient Access Assoc I

Part Time Patient Customer Service Representative

Patient Access Representative

Call Center Representative

Patient Service Representative

PSR

Patient Services – Phone Team Representative

Customer Support Tech II

Patient Representative / Clinical Assistant

Patient Services Representative

Medical Billing Specialist

Enhanced Registrar

Medical Office Receptionist

Customer Service Specialist

Member Support Specialist

Home Medical Equipment Representative Driver

Patient Service Representative II - Internal Medicine

Home Medical Equipment Representative

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