Top 80 Central operations specialist Jobs in Pleasanton, Ca

AP Claim Specialist
SPEEDX LOGISTICS INC. —Hayward, CA
- From $24 an hour
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
7d
Senior IT Support Specialist, End User Support, Central Tech
Chan Zuckerberg Initiative —Redwood City, CA
- $138,000 - $189,200 a year
- Microsoft Excel
- 5 years
- Office
- Paid time off
- 401(k) matching
Senior People Operations Specialist I
Carbon, Inc. —Sunnyvale, CA
- $103,520 - $155,280 a year
- Monday to Friday
- Office
- 3 years
- Master's degree
- 401(k)
4d
Instrument Specialist - WCMC Sterile Processing - Full Time - 10 Hour - Days
John Muir Health —Walnut Creek, CA
- $40.46 - $51.72 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
11d
Central Operations Specialist II
United Business Bank —Walnut Creek, CA
- $26 - $28 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Disability insurance
- Health insurance
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IT Operations and Endpoint Specialist
Blach Construction —San Jose, CA
- $75,000 - $95,000 a year
- Online Application
- Computer Science
- Mid-level
- Office
- Disability insurance
- Health insurance
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Platform Governance Specialist - TikTok Platform Responsibilities, User Feedback Operations
TikTok —San Jose, CA
- $93,600 - $220,400 a year
- On call
- English
- Office
- 3 years
- Paid parental leave
- Paid holidays
Beneficiary Services Representative I
OE Federal Credit Union —Livermore, CA
- $23.36 - $26.47 an hour
- Online Application
- Spanish
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
6d
QA Training Specialist
Gilead Sciences —Foster City, CA
- $102,085 - $132,110 a year
- Full-time
- Data analysis skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
10d
Simulation Specialist
Lucile Packard Children's Hospital Stanford —Menlo Park, CA
- $41.28 - $54.75 an hour
- Full-time
- 5 years
- BLS Certification
- Research
Temporary IT Support Specialist
Therma —San Jose, CA
- $35 - $40 an hour
- Temporary
- Azure
- Mid-level
- Office
- 401(k)
- Paid sick time
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Resident Services Coordinator I - Wexford Carlow, Dublin
Eden Housing —Dublin, CA
- $26.79 - $31.26 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Specialist II, BioAnalytical Systems Analyst
Corcept Therapeutics —Redwood City, CA
- $101,300 - $119,200 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
6d
Program Specialist, Facilities Operations
Rivian —Palo Alto, CA
- Full-time
- Google Workspace
- 5 years
- Office
Quick Apply
HR Specialist (7811)
TSMC —San Jose, CA
- $72,000 - $100,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
5d
Network Specialist 3
Stanford University —Stanford, CA
- Part-time
- System design
- 8 years
- Analysis skills
Commercial Bank Fraud Investigator
Avidbank —San Jose, CA
- $65,000 - $100,000 a year
- Full-time
- Remote
- Microsoft Excel
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Workshop Operations & Logistics Manager – ADAS
BERTRANDT US INC —San Jose, CA
- $120,000 - $130,000 a year
- Full-time
- 7 years
- ERP systems
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Sustainability Reporting Specialist, Global Regulatory Disclosure
Apple —Cupertino, CA
- $140,700 - $211,400 a year
- 7 years
- CPA
- Office
- Employee stock purchase plan
- Health insurance
Senior Procurement Specialist, US
Verda —Palo Alto, CA
- $120,000 - $160,000 a year
- Full-time
- Hybrid work
- English
- Office
- Contracts

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AP Claim Specialist

SPEEDX LOGISTICS INC. -
Hayward, CA

Quick Apply

Job Details

Full-time
From $24 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off

Qualifications

Optimizing workflow processes
Data integrity assurance
Commercial dispute resolution
Data validation techniques
Bachelor's degree in finance
Operations coordination
Defect analysis
Monitoring settlement queries
Bachelor's degree in business
Metrics Reporting
Mid-level
Incident Escalation
Logistics performance monitoring
Accurate transaction records management
Finance
Financial issue resolution
SQL
Data integrity and documentation
Key Performance Indicators
Analysis skills
Business intelligence tools
Bachelor's degree
Financial records management
Continuous improvement
Accounting
Financial data management
Settlement negotiation
Management reporting
Investigative reports
Pivot tables

Full Job Description

Job Title: AP Claim & Settlement Specialist – SPEEDX
Location: 3623 Munster Ave, Hayward, CA 94545
Employment Type: Full-time
Hourly Wage: $24.00 per hour

Position Summary
Owns the end-to-end claims process against Delivery Service Partners (DSPs) for assigned stations within the SFO region, and concurrently manages weekly delivery fee settlement with sub-regional DSPs. Investigates parcel loss, theft, and scan-compliance failures attributable to DSPs; quantifies financial liability; files and defends claims; coordinates weekly payroll deductions with Accounting; and performs weekly reconciliation and settlement of delivery fees with DSPs based on actual performance data. Serves as the primary point of contact for DSP claim disputes and settlement inquiries within the region, while also serving as the key liaison with the HQ AP Claim team on regional claim performance, policy alignment, and reporting.

Key Responsibilities

Claims Management (Regional)

File and adjudicate claims against DSPs for parcel loss, theft, damage, and missed/failed scans (OFD, LOD, failed loading scans), applying the current SPX universal DSP claim value schedule.
Investigate root cause using parcel scan history, route data, OTP data, dispatch records, and video footage; maintain a complete, auditable claim file for every case.
Serve as primary contact for DSP disputes within the SFO region; review evidence, render decisions, and escalate high-dollar or complex cases with a clear recommendation to HQ.
Coordinate weekly payroll deductions with Accounting; reconcile claim ledgers against Accounting records and resolve discrepancies before payment cutoff.
Produce weekly and monthly claim reports for the SFO region covering total claim value, claim count by category, DSP-level breakdowns, and recovery rate; flag high-loss DSPs, routes, and shifts with recommended actions.
Apply DSP claim policy consistently across the SFO region; support rollout of policy and value updates; report any conflict-of-interest concerns or inappropriate offers from DSPs to senior leadership immediately.
Partner with station Ops, QA, and Tech to ensure timely evidence submission and resolve data integrity issues impacting claim accuracy.

Settlement Responsibilities (Regional)

Perform weekly delivery fee settlement with sub-regional DSPs, calculating payable amounts based on contracted rates, actual delivery volumes, service performance metrics, and applicable penalties/deductions.
Reconcile weekly delivery performance data (e.g., on-time delivery rates, failed scan rates, customer complaints) against system records to determine final settlement amounts.
Prepare and issue weekly settlement statements to each sub-regional DSP, clearly itemizing base fees, bonuses, penalties, and claim-related deductions.
Investigate and resolve settlement disputes raised by DSPs regarding fee calculations, volume discrepancies, or penalty applications, providing clear evidence and rationale.
Coordinate with Accounting and Finance to ensure timely and accurate settlement payments to DSPs in compliance with payment schedules and internal approval workflows.
Maintain a comprehensive settlement ledger for each DSP, tracking historical settlement amounts, adjustment notes, and outstanding reconciliation items.
Identify settlement data anomalies or systemic issues; escalate to management with recommended process improvements.
Collaborate with Ops, Billing, and Data teams to ensure settlement inputs (e.g., volume counts, scan data, route completion records) are accurate, complete, and submitted on time.

HQ AP Claim Liaison Responsibilities (Newly Added)

Serve as the primary point of contact between the SFO regional team and the HQ AP Claim team for all claim-related matters.
Align regional claim practices with HQ-defined policies, value schedules, and procedural updates; ensure consistent policy application across the region.
Submit regional claim reports, recovery summaries, and high-value case dossiers to HQ AP Claim Lead on a regular and ad-hoc basis.
Escalate regional claim trends, policy gaps, or system issues to HQ with actionable recommendations.
Participate in HQ-led claim review meetings and provide regional performance insights, dispute outcomes, and settlement data as required.
Coordinate with HQ on regional audit requests, ensuring timely and accurate submission of claim files, evidence packages, and settlement records.
Relay HQ-driven policy changes, system enhancements, and strategic initiatives to regional station teams and DSPs to ensure seamless implementation.

Qualifications

Bachelor's degree in Business, Logistics, Supply Chain, Finance, Data Analytics, or a related field; equivalent experience considered.
Strong Excel proficiency (pivot tables, XLOOKUP, conditional logic on 50K+ row datasets); SQL or BI tools a plus.
Strong analytical and investigative skills; clear written and verbal communication; high personal integrity for handling sensitive financial and conflict-of-interest situations.
Prior experience in logistics claims, DSP/third-party settlement, freight payment reconciliation, or cross-functional coordination with HQ/central teams is highly preferred.
Detail-oriented with strong numerical accuracy and ability to meet strict weekly deadlines.
Proven ability to manage stakeholder relationships across regional operations, finance, and headquarters functions.

Key Performance Indicators (KPIs)

Claim closure cycle time within policy aging threshold.
Recovery rate – dollars recovered vs. dollars claimed.
Quarter-over-quarter reduction in repeat-offender DSP claim volume.
Weekly payroll deduction accuracy (zero reconciliation breaks); low dispute overturn rate.
Weekly settlement accuracy – zero material errors in DSP payment calculations.
Settlement cycle time – all weekly settlements finalized and statements issued within the defined cutoff window.
DSP settlement dispute resolution time – average time to close settlement-related disputes.
HQ reporting timeliness and accuracy – 100% on-time submission of regional reports, case escalations, and audit responses to Regional.

Pay: From $24.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Ability to Commute:

Hayward, CA 94545 (Required)

Work Location: In person

Quick Apply

Refine Your Search

central operations specialist jobs in pleasanton, ca

AP Claim Specialist

Senior IT Support Specialist, End User Support, Central Tech

Senior People Operations Specialist I

Instrument Specialist - WCMC Sterile Processing - Full Time - 10 Hour - Days

Central Operations Specialist II

IT Operations and Endpoint Specialist

Platform Governance Specialist - TikTok Platform Responsibilities, User Feedback Operations

Beneficiary Services Representative I

QA Training Specialist

Simulation Specialist

Temporary IT Support Specialist

Resident Services Coordinator I - Wexford Carlow, Dublin

Specialist II, BioAnalytical Systems Analyst

Program Specialist, Facilities Operations

HR Specialist (7811)

Network Specialist 3

Commercial Bank Fraud Investigator

Workshop Operations & Logistics Manager – ADAS

Sustainability Reporting Specialist, Global Regulatory Disclosure

Senior Procurement Specialist, US

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