Top 55 Senior qa specialist Jobs in Pleasanton, Ca

Consumer Affairs Supervisor
National Beverage Corp. —Hayward, CA
- From $74,000 a year
- Full-time
- Marketing
- Ability to walk for extended periods
- 5 years
- Health savings account
- Health insurance
Quick Apply
7d
Specialist/Senior Specialist, Quality Assurance
Protagonist Therapeutics —Newark, CA
- $130,000 - $160,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Wellness program
- Commuter assistance
Quick Apply
8d
QA Specialist II
Gilead Sciences —Foster City, CA
- $102,085 - $132,110 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
5d
Quality Assurance Specialist - Supplier Quality
Asahi Kasei —Fremont, CA
- $95,000 - $110,000 a year
- Full-time
- Bachelor of Science
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Senior Specialist, Regulatory Programs (Part-Time)
GeneFab —Alameda, CA
- $85 - $95 an hour
- Part-time
- Customer service
- Analysis skills
- Bachelor's degree
Quick Apply
8d
Senior Business Consultant - Technology
BMO Financial Group —San Ramon, CA
- $112,200 - $209,000 a year
- Full-time
- 7 years
- DevOps
- Analysis skills
- Health insurance
- Tuition reimbursement
7d
Media Operations Specialist
The Clorox Company —Oakland, CA
- $91,200 - $210,000 a year
- Full-time
- SQL
- Senior level
- Communication skills
- Health insurance
- Adoption assistance
Journeyman Lineman - QA Review Specialist
Paxon Energy & Infrastructure Services, LLC —Oakland, CA
- $70 - $75 an hour
- Full-time
- Clean driving record
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Senior Software Quality Simulation Specialist
Kodiak —Mountain View, CA
- $130,000 - $145,000 a year
- Computer science
- Computer Science
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Senior Project Manager, Water Services
FORENSIC ANALYTICAL CONSULTING SERVICES INC —Hayward, CA
- $100,000 - $150,000 a year
- Background check
- Pass drug screening
- Laboratory experience
- Paid training
- Paid holidays
Quick Apply
Senior GIS and Data Specialist
OMS Consulting Services, LLC —Pleasant Hill, CA
- $33 - $46 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Pass drug screening
Qualified SWPPP Developer (QSD) / Senior Environmental Compliance Specialist
BKF —Pleasanton, CA
- $100,000 - $145,000 a year
- Full-time
- Hybrid work
- Construction site
- Office
- 8 years
- Profit sharing
- Paid holidays
Quick Apply
Resident Services Coordinator I - Wexford Carlow, Dublin
Eden Housing —Dublin, CA
- $26.79 - $31.26 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Clinical Product Specialist - AI Safety & Validation
Hippocratic AI —Menlo Park, CA
- Full-time
- Nursing
- RN License
- Bachelor of Science
Consumer Affairs Supervisor
Shasta Beverages, Inc —Hayward, CA
- $70,000 a year
- Full-time
- Marketing
- Ability to walk for extended periods
- 5 years
Quick Apply
Senior QA PMS Clinical Analyst/Lead
EBR Systems, Inc. —Santa Clara, CA
- $115,000 - $155,000 a year
- Full-time
- Nursing
- RN License
- 5 years
- Commuter assistance
- AD&D insurance
Quick Apply
6d
Data Specialist (Field Based)
ERM Group —Walnut Creek, CA
- $33.20 - $40.64 an hour
- Full-time
- Azure
- Computer Science
- DevOps
- Disability insurance
- Health insurance
Resident Services Coordinator I- Belle Terre and Monteverde Senior, Orinda CA
Eden Housing —Orinda, CA
- $26.79 - $31.26 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Senior Transportation Engineer - QA
Santa Clara Valley Transportation Authority —San Jose, CA
- $170,830.14 - $207,624.56 a year
- Online Application
- Background check
- 5 years
- Engineering
- Health insurance
- Dental insurance
Consumer Affairs Supervisor
National Beverage Corp —Hayward, CA
- $70,000 a year
- Full-time
- Marketing
- Ability to walk for extended periods
- 5 years
Quick Apply

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Consumer Affairs Supervisor

National Beverage Corp. -
Hayward, CA

Quick Apply

Job Details

Full-time
From $74,000 a year
7 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Data visualization software proficiency
Interpersonal skills
Managing teams in a customer support role
Team leadership
Standard Operating Procedures (SOPs) implementation
Technical documentation
Technical writing experience within manufacturing
English
Frontline customer support management
Tableau
Manufacturing facility experience
Math
Bachelor's degree
Enterprise Learning Management
Productivity software
Benchmarking
Process management
Standard operating procedures (SOPs)
Call center management
Manufacturing company experience
Editing
Standard operating procedures drafting
Data analysis software

Full Job Description

JOB OVERVIEW:

The Consumer Affairs Supervisor (CAS) reports to the Director of Quality Assurance. The CAS coordinates and directs the administrative support functions of the Consumer Affairs Department. The CAS supports the manufacturing and quality organization with technical and quality tasks as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manages and leads Consumer Affairs support team, which includes the Consumer Affairs specialists or representatives.
Manages the company’s enterprise wide Consumer Affairs program
Develop and manage Consumer Affairs procedures, protocols and SOPs
Develop letters and consumer response scripting (sourcing from website, social media, correspondence, and phone inquiries)
Develop and manage monthly consumer reports including reports to Senior Leadership and manufacturing facilities
Analyze QA system consumer data (track consumer comment trends involving quality and non-quality issues) ensuring data correctness and integrity
Develop and manage relationships with Brand VPs and Managers to promote and protect brand integrity
Primary contact person for Consumer Team within the QA and Manufacturing organization with Sales Teams for customer and retailer complaints involving Finished Product
A contact point person and customer service agent with the Company’s social media consumers
Primary point of contact with Corporate Legal involving consumer inquiries or claims
Manage all Department recordkeeping systems, analytics and KPI’s. (electronic and hard copy documentation)
Oversee retrieval of sample, chain of custody and coupon order process
Support Regional Quality Teams in trend assessment and root cause investigations
Other duties as assigned

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common information, reports, and other documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or company representatives. Ability to effectively present information to management.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, stand for long periods of time, sit, and talk or hear. The employee frequently is required to use hands and fingers, to handle or feel, sit for long periods of time, stand frequently, bend, squat, reach, and turn to access files and office equipment. Must be able to lift up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Field positions will be exposed to various unfamiliar conditions where Personal Protective Equipment (PPE) must be worn, and which may include, but are not limited to, manufacturing and warehouse plants, and other venues as directed by a manager. The noise level in the work environment is usually moderate, but increases significantly in warehouse and manufacturing plants.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Bachelor’s degree preferred in business, marketing or equivalent in related area.
At least 5 years of experience as a team leader/supervisor in consumer affairs, customer service, or call center management.
Experience in documentation writing or related report/technical writing.
Prefer a candidate with experience in the food and beverage industry.
Proficient in software applications and analytics (e.g., Internet, Tableau, Datarails, CoPilot) and using Microsoft Word, Excel, and Access
English comprehension a must (e.g., proficient verbal, written, and editing skills).
Strong math aptitude.
Strong interpersonal skills.
Ability and flexibility to manage multiple tasks.
Ability to interact with all levels of management and diverse groups of external customers, companies, organizations, and agencies.

Provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, genetics, gender identity, disabled veterans, or sexual orientation.

Job Type: Full-time

Pay: From $74,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Experience:

Multi-Plant Quality Management: 7 years (Required)
Enterprise Learning Management: 6 years (Required)
SOPS Protocols and policy's: 6 years (Required)
Benchmarking and Analytics: 6 years (Required)

Location:

Hayward, CA 94545 (Required)

Ability to Commute:

Hayward, CA 94545 (Required)

Ability to Relocate:

Hayward, CA 94545: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior qa specialist jobs in pleasanton, ca

Consumer Affairs Supervisor

Specialist/Senior Specialist, Quality Assurance

QA Specialist II

Quality Assurance Specialist - Supplier Quality

Senior Specialist, Regulatory Programs (Part-Time)

Senior Business Consultant - Technology

Media Operations Specialist

Journeyman Lineman - QA Review Specialist

Senior Software Quality Simulation Specialist

Senior Project Manager, Water Services

Senior GIS and Data Specialist

Qualified SWPPP Developer (QSD) / Senior Environmental Compliance Specialist

Resident Services Coordinator I - Wexford Carlow, Dublin

Clinical Product Specialist - AI Safety & Validation

Consumer Affairs Supervisor

Senior QA PMS Clinical Analyst/Lead

Data Specialist (Field Based)

Resident Services Coordinator I- Belle Terre and Monteverde Senior, Orinda CA

Senior Transportation Engineer - QA

Consumer Affairs Supervisor

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