Top 261 It support Jobs in Pleasanton Ca

Deployments Technician
Parachute Technology —San Ramon, CA
- $18 - $22 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply
5d
Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
Quick Apply
Field Tech II
Compucom —San Jose, CA
- $20.25 - $27.00 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Tech II
Klinger Moving, a Corovan Corporation Affiliate —San Leandro, CA
- $22.75 - $25.80 an hour
- Overtime
- English
- Mid-level
- Office
Quick Apply
IT Field Support Specialist I
Griffin Resources —San Jose, CA
- $50,000 - $80,000 a year
- On call
- Azure
- English
- 3 years
Quick Apply
13d
Information Technology Support Technician I (Temporary Substitute)
Ohlone College —Fremont, CA
- $38.23 - $42.16 an hour
- Temporary
- Writing skills
- ERP systems
- Office
- Dental insurance
- Vision insurance
1d
IT Technician (2026/2027) 1.0 FTE #1660
Livermore Valley Joint Unified Schools —Livermore, CA
- $32.67 - $43.78 an hour
- Full-time
- Basic math
- High school diploma or GED
- Public school
- Dental insurance
- Vision insurance
2d
Desktop Support
Atomic Machines —Santa Clara, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
7d
IT Support I
Lockwood Industries, LLC dba Fralock —Milpitas, CA
- $28 - $33 an hour
- Full-time
- Background check
- Basic math
- Windows
- Health insurance
- Dental insurance
Quick Apply
6d
IT Support I
Fralock —Milpitas, CA
- $28 - $33 an hour
- Full-time
- Background check
- Basic math
- Windows
- Health insurance
- Dental insurance
6d
Computer Field Analyst
Glint Tech Solutions LLC —Oakland, CA
- Hybrid work
- Mid-level
- 1 year
- Communication skills
Quick Apply
IT Support Specialist
AllSTEM Connections —San Jose, CA
- $27 - $32 an hour
- Temporary
- Mid-level
- Fair chance
- In-person
- Dental insurance
- 401(k)
Quick Apply
13h
Autonomous Vehicle Triage Specialist
Applied Intuition —Mountain View, CA
- $36 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Control Center Operations Specialist
Bloom Energy —San Jose, CA
- $28.02 - $40.32 an hour
- 8 hour shift
- Mid-level
- Office
- High school diploma or GED
12d
Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
Managed IT Services Field Supervisor
Pacific Office Automation —Pleasanton, CA
- $70,000 - $85,000 a year
- Full-time
- Computer science
- Mid-level
- Travel
- Opportunities for advancement
Quick Apply
2d
IT Support Specialist
Uncle Credit Union —Livermore, CA
- $27.50 - $34.00 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Technician
Definitive Networks, Inc. —Pleasanton, CA
- $75,000 - $90,000 a year
- Full-time
- Azure
- Customer service
- English
- Paid training
- Paid holidays
Quick Apply
IT Services Technician
SpaceXAI —Palo Alto, CA
- $90,000 - $110,000 a year
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
9d
Desktop Support Technician, IT Operations
Tesla —Palo Alto, CA
- $24.00 - $52.80 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Commuter assistance
- Health savings account

I want to receive the latest job alert for it support in pleasanton ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near pleasanton ca

Deployments Technician

Parachute Technology -
San Ramon, CA

Quick Apply

Job Details

Full-time
$18 - $22 an hour
5 days ago

Qualifications

Professional ethics
Associate's degree
Editing
Team building

Full Job Description

Description:

**This is a short-term position with the potential for full-time employment**

COMPANY

Parachute Technology is a Managed IT Service Provider. We have a friendly and supportive work environment, with a hands-on leadership team. Our client base is comprised of a wide variety of businesses, professional service firms, and non-profit organizations with 20 - 200 employees located in the San Francisco Bay Area. Many clients have national and international remote offices. Our primary headquarters is in San Ramon, CA.

POSITION

This position is at our company Headquarters and reports directly to the IT Deployments Team Lead. This individual will be knowledgeable of computer deployment processes for both PC and Mac. This role will entail new computer setups, speaking with clients over the phone, updating tickets, maintaining documentation, and assisting across departments with client requests. A proactive, customer-focused mindset will be essential in this role.

Responsibilities include, but are not limited to:

Onboarding and Offboarding Workflows:

Creating new user accounts for client new hires.
Procuring and provisioning licenses.
Disabling access and accounts for departed users.
Following up with clients to turn computers back into inventory.

Computer Setup Workflows:

Work with deployments dispatcher to help schedule and prioritize tickets.
Coordinate with the service desk on tickets escalated to computer replacements tickets.
Coordinate with users to obtain credentials and verify details of replacements/refreshes.
Install agent, complete baseline setup and redispatch for overnight setup.
Troubleshoot issues with agents and remote access.
Remotely image and re-image computers as needed.
Perform in-house and onsite computer setups remotely.
Maintain and monitor client communication throughout the computer setup process.
Install applications, configuring settings and creating user profiles.

Inventory Management:

Update computer configuration information into ConnectWise inventory systems.
Work with the deployment dispatcher to select client stock for setups.
Add, maintain, and remove the inventory across ITG, Continuum, JAMF and ConnectWise.

Shipping and Receiving:

Redispatch computer setup tickets for shipping.
Ship computers on time to clients for new computers, repair, and refresh requests.
Email requesters a confirmation email informing them of shipping tracking numbers.
Follow up with the shipment verifying the computer was successfully delivered.
File claims with FedEx on lost packages.
Coordinate and schedule courier deliveries for emergency shipping.
Communicate shipping delays and issues with clients.
Open tickets with FedEx when packages are delayed or lost.

Computer Repairs:

Troubleshoot issues with returned computers.
Identify issues to be fixed under warranty.
Work with vendors to repair computers.

Requirements:

QUALIFICATIONS AND SKILL REQUIREMENTS

Oral Communication: speaks clearly and persuasively; listens and asks for clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication: writes clearly and concisely; edits emails and all systems/documents for spelling and grammar; varies style to meet needs and audience; presents numerical data effectively.

Problem Solving: identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group-solving situations.

Business Ethics: treats everyone with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values.

Team Builder: balances team and individual responsibilities; develops alternative solutions; resolves problems in early stages; works well in group problem solving situations.

Analytical Skills: Ability to use thinking and reasoning to solve a problem.

EDUCATION AND EXPERIENCE

Education

Associate's Degree Required, Field of Study: IT or related technical field
Bachelor's Degree Preferred, Field of Study: IT or related technical field

Experience: 1+ years of experience in IT support. 1+ years of experience in customer service.

Certifications & Licenses: IT industry certifications are preferred: Microsoft MD-100, MD-101, CompTIA A+, CompTIA Net+

Quick Apply

Refine Your Search

it support jobs in pleasanton ca

Deployments Technician

Desktop Analyst

Field Tech II

Tech II

IT Field Support Specialist I

Information Technology Support Technician I (Temporary Substitute)

IT Technician (2026/2027) 1.0 FTE #1660

Desktop Support

IT Support I

IT Support I

Computer Field Analyst

IT Support Specialist

Autonomous Vehicle Triage Specialist

Control Center Operations Specialist

Program Success Associate (West Coast Only)

Managed IT Services Field Supervisor

IT Support Specialist

IT Technician

IT Services Technician

Desktop Support Technician, IT Operations

I want to receive the latest job alert for it support in pleasanton ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected