THE ROLE
Great Big Game Show Hosts are hospitality and entertainment experts who genuinely love people, thrive in fast-paced environments, and take pride in creating unforgettable guest experiences.
At our core, we’re a hospitality company. Hosting here is less about being the star of the show and more about taking care of people and helping them have an incredible time.
As a Host, you’ll lead guests through our live, hour-long game show experiences, where teams compete in 8–10 fast-paced mini-games involving physical challenges, trivia, luck, and skill. You’ll introduce each game, guide the experience, deliver fun commentary, track points, and ultimately crown a winning team, all while making every guest feel seen, celebrated, and included. Check out this video to see what it’s all about!
This role is ideal for candidates with experience in hospitality, retail, theatre, improv, sales, or other customer-facing roles.
WHY THIS ROLE IS A GREAT FIT
This role is great for people who:
- Love serving guests and working hard to help people make great memories
- Enjoy public speaking, engaging with groups, or bringing energy to a room
- Want a fun and upbeat job on your feet... not at a desk!
- Are looking for growth opportunities (not required, but there are opportunities for growth!)
- Thrive in fast-paced, team-oriented environments
People who do best here are naturally hospitable, coachable, and energized by making someone else’s day better.
If you’ve ever been told “you’re great with people,” “you bring the energy,” or “you make things fun for everyone else,” you’ll probably love this role.
Great fit for candidates with backgrounds in:
- Retail sales or customer-facing roles
- Restaurant host, server, or hospitality roles
- Theatre, improv, acting, or performance
- Tour guides, camp counselors, or teachers
- Brand ambassadors or event hosts
WHAT YOU’LL DO
Guest Experience & Hosting
- Lead groups of 2–14 guests through live game shows
- Deliver clear, upbeat, and welcoming introductions
- Introduce each mini-game in a way that is easy to understand and fun to play
- Improvise light, family-friendly commentary that enhances the guest experience
- Track points, award winners, and celebrate with guests
- Deliver a clear, engaging outro recap of the experience
- Resolve service issues immediately and with care
- Check in guests for their game show and prepare them for fun
Operations & Team Support
- Use Host software and studio UI to operate game shows
- Ensure studios are reset accurately and efficiently using setup sheets
- Maintain cleanliness of games and the GBGS facility
- Restock inventory and complete required reports
- Use a company iPhone to capture exciting guest moments and create/send highlight videos
- Maintain excellent time management to stay on schedule for assigned games
GROWTH & CAREER PROGRESSION
This role is designed with clear opportunities for growth. As you grow in skill, consistency, and leadership, opportunities may include:
- Pay increases tied to performance and positional changes
- Training certifications and advanced hosting responsibilities
- Advancement into leadership roles
We believe in transparent expectations. Growth comes from excellent hospitality, alignment with Mission, Vision, and Values, teamwork, a positive attitude, and mastery of the current role you are in. We promote based on Performance, Availability, and Commitment. Team members who excel in these areas can grow very quickly.
Team members that excel can grow as quickly as:
- Team Leader: 3–6 months
- Assistant Manager In Training: 6–9 months
- Assistant Manager: 9–12 months
Further growth can lead to a GM role either in your current store or relocating to a new location, as GBGS opens new stores across the country.
REQUIREMENTS
- Flexible availability, including nights, weekends, and holidays
- Ability to stand and host for extended periods (up to 4–5 game shows per shift)
- Comfort with extended public speaking and guest interaction
- Ability to communicate clearly and confidently with groups
- Ability to improvise appropriate, professional commentary
- Strong verbal communication skills
- Ability to perform physical tasks such as cleaning, lifting 30–40 lbs, bending, crawling, painting, and minor repairs
- Ability to reset game components within specific timeframes
- Alignment with GBGS Uniform Standards (Click HERE to view the uniform standards)
KNOWLEDGE, SKILLS & ABILITIES
- Genuine love for serving others
- Coachability, humility, and a team-first mindset
- Quick decision-making and creative problem-solving
- Basic computer and technology skills
- Comfort working in a fast-paced, guest-focused environment
BENEFITS
This is a non-exempt hourly role. Benefits vary by employment status. Click HERE to view benefits currently offered for local store team members.
Job Types: Full-time, Part-time
Expected hours: 8 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Vision insurance
Job Types: Full-time, Part-time
Pay: $18.45 - $18.70 per hour
Expected hours: 8 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Work Location: In person
