Top 252 Modeling & Jobs in Plymouth, Ma

Patient Advocate
Beth Israel Lahey Health —Plymouth, MA
- $54,080 - $74,880 a year
- Full-time
- Hospital
- Inpatient
- Mid-level
12d
Third Mate (Staff Assistant), Training Ship Patriot State II
Massachusetts Maritime Academy —Buzzards Bay, MA
- $85,000 - $90,000 a year
- Email
- Background check
- Pass drug screening
- Mid-level
Civil Underground Estimator
Boutique Recruiting —Carver, MA
- $140,000 - $170,000 a year
- Construction site
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quantitative Psychologist - AI Trainer
DataAnnotation —Brockton, MA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Massachusetts
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
12d
Senior Systems Engineer
General Dynamics Mission Systems, Inc —Taunton, MA
- $95,374 - $105,806 a year
- Full-time
- Hybrid work
- Office
- Master's degree
- Agile
- Paid parental leave
- Health insurance
Senior Data Scientist - AI Trainer
DataAnnotation —Massachusetts
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
12d
Financial Analyst
Vista Higher Learning —Massachusetts
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
Sonar System Engineer
EdgeTech —West Wareham, MA
- $120,000 - $150,000 a year
- 8 hour shift
- Hybrid work
- 5 years
- Office
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Advanced Systems Engineer - Integrated Product Team Lead
General Dynamics Mission Systems, Inc —Taunton, MA
- $118,570 - $131,539 a year
- Full-time
- Hybrid work
- 3 years
- Master's degree
- Senior level
- Paid parental leave
- Health insurance
Senior Systems Engineer - Autonomous Maritime Platforms
General Dynamics Mission Systems, Inc —Taunton, MA
- $100,153 - $111,108 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health insurance
Peace Advocate (Street Outreach Worker)
Old Colony YMCA —Brockton, MA
- $22 - $24 an hour
- Weekends as needed
- Bilingual
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Electrical Engineer (Robotics)
Orpheus Ocean Inc —Plymouth, MA
- $140,000 - $160,000 a year
- Full-time
- 5 years
- Mid-level
- Master's degree
- Relocation assistance
- Health insurance
Quick Apply
Special Ed Teacher (Certified)-Bonus Eligible Up To $15,000
The Home for Little Wanderers, Inc. —Plymouth, MA
- Up to $15,000 a year
- School experience
- Classroom
- Experience working with individuals with disabilities
- 403(b) matching
- AD&D insurance
2d
RF Systems Engineer
General Dynamics Mission Systems, Inc —Taunton, MA
- $118,570 - $125,054 a year
- Full-time
- Hybrid work
- 3 years
- Master's degree
- Continuous improvement
- Paid parental leave
- Health insurance
Receptionist
Nemasket Rehabilitation and Healthcare Center —Middleborough, MA
- Per diem
- English
- High school diploma or GED
- Data entry
Quick Apply
1d
Seasonal Sales Associate
The Paper Store —Plymouth, MA
- $15 - $17 an hour
- Weekends as needed
- Computer literacy
- Maintenance
- Ability to lift 50 pounds
Quick Apply
4d
Modeling & Simulation Engineer 1
HII —Pocasset, MA
- $66,388 - $94,840 a year
- Email
- High school diploma or GED
- C++
- Math
- Paid holidays
- Health insurance
Lead Server – Senior Living Dining Services
Sunrise Senior Living —Plymouth, MA
- $18.92 - $23.65 an hour
- Full-time
- Hospitality
- Entry level
- Paid holidays
- Health insurance
Business Systems Analyst – Order to Cash (OTC)
Ocean Spray Cranberries, Inc. —Middleboro, MA
- $71,500 - $98,340 a year
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply

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modeling & jobs near plymouth, ma

Patient Advocate

Beth Israel Lahey Health -
Plymouth, MA

Apply Now

Job Details

Full-time
$54,080 - $74,880 a year
12 days ago

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Plymouth, MA • Beth Israel Deaconess Hospital Plymouth • Full-time • Day

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Patient Advocate will support the vision and strategy for service excellence, as well as complaint/grievance management. Adept at combining in-depth knowledge of healthcare industry practices with analytical expertise to improve the customer experience. Serves as an expert in service excellence and patient satisfaction in order to elevate and maintain service results throughout the organization. The primary functions of this role include investigating, resolving, documenting and reporting of all patient and visitor compliments, concerns and major grievances to leadership and staff. S/he provides staff with overall strategies and tools as a means of elevating and maintaining outstanding service outcomes.

Reports to: Patient Relations Manager

Job Description:

Duties and Responsibilities:

Facilitates resolution of complaints/grievances/requests by patients and visitors, coordinating with care providers and leadership. Documents patient/visitor complaint information into hospital database.
Complies with state and federal regulations regarding the investigation and resolution of patient/family complaints.
Conducts daily rounds on hospital units to assess patient and visitor satisfaction, proactive service recovery and patient safety.
Composes letters and/or emails to patients, visitors, physicians and leadership to ensure compliance with the BID-Plymouth grievance policy.
Interacts positively with all staff by rounding and offering assistance in relation to improving customer service.
Assists the Patient Relations/Service Excellence Manager with implementation and monitoring of new and current regulations.
Under the guidance of the Patient Relations Manager, contributes to patient satisfaction and implementing quality and service-oriented programs to facilitate a positive experience for patients, families, visitors and staff.
Works with Patient Relations/Service Excellence Manager to create educational programs and other service excellence and quality initiatives as needed for hospital employees.
Serves as a resource and support for physicians, staff and leadership in establishing an environment of proactive service recovery efforts. Collaborates with unit leadership to meet and/or exceed customer service and quality outcomes.
Interacts with patients and family members, provides emotional support and facilitates their access to hospital resources.
Coordinates and facilitates family meetings as needed in response to patients’ grievances.
Reports findings and recommendation to leadership for corrective measures and actions.
Participates in the development of hospital policies and procedures.
Participate in the execution of Service Excellence programs and Culture to impact the overall Customer Satisfaction and Experience.

Knowledge, Skills and Abilities:

Possess strong customer service skills/interpersonal interactions with physicians/hospital leadership; ability to handle difficult and angry people constructively
Excellent analytical skills, including analysis, organizing and troubleshooting
Proficient in Windows-based operating software/systems and all Microsoft applications.
Excellent oral and written communication skills; presentation skills
Ability to work with minimal supervision
Must work in conjunction with staff in a supportive way to troubleshoot and resolve issues. Must be visible to staff, offering support and modeling service behaviors and concern resolution processes.
Must be able to address difficult, awkward situations with tact and diplomacy
Must be a team player and have proven success applying a team approach to obtain resolution to an issue or successfully accomplish a goal
Must be an informed regulatory healthcare representative for the patient and organization; must be able to communicate patient and visitor rights and responsibilities to patients, family members and staff
Ability to interpret the medical record as well as knowledge of current documentation policies and standards of care
Expertise in Patient Rights, CMS regulations, TJC/CMS standards, complaint/grievance management

Experience:
Experience in supporting culture change and developing service delivery initiatives
Progressive experience in deploying process improvement, change management and project management initiatives.

Education:
Bachelor’s degree required
Bachelor’s degree in, healthcare related field – Preferred
De-escalation Training Preferred

Pay Range:

$54,080.00 USD – $74,880.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Job details

Employment: Full-time
Hours/Week: 40
Shift: Day
Category: Customer Service
Pay Range: $54,080.00 USD - $74,880.00 USD
FLSA: Exempt
Req ID: JR99158

Apply Now

Refine Your Search

modeling & jobs in plymouth, ma

Patient Advocate

Third Mate (Staff Assistant), Training Ship Patriot State II

Civil Underground Estimator

Quantitative Psychologist - AI Trainer

Senior Quantitative Analyst - AI Trainer

Senior Systems Engineer

Senior Data Scientist - AI Trainer

Financial Analyst

Sonar System Engineer

Advanced Systems Engineer - Integrated Product Team Lead

Senior Systems Engineer - Autonomous Maritime Platforms

Peace Advocate (Street Outreach Worker)

Electrical Engineer (Robotics)

Special Ed Teacher (Certified)-Bonus Eligible Up To $15,000

RF Systems Engineer

Receptionist

Seasonal Sales Associate

Modeling & Simulation Engineer 1

Lead Server – Senior Living Dining Services

Business Systems Analyst – Order to Cash (OTC)

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As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Job details

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