Top 48 Service advisor Jobs in Plymouth Ma

Automotive Service Advisor
Group 1 Automotive, Inc. —Plymouth, MA
- $75,000 - $100,000 a year
- Full-time
- Dealership
- Driving
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Service Advisor
Jannell Motors Inc —Hanover, MA
- $70,000 - $100,000 a year
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Automotive Service Advisor - Mercedes Benz Hanover
Group 1 Automotive, Inc. —Hanover, MA
- $75,000 - $200,000 a year
- Full-time
- Dealership
- Mid-level
- Driving
- Employee stock purchase plan
- Disability insurance
Quick Apply
Service Manager
Infiniti of Plymouth —Plymouth, MA
- $125,000 - $150,000 a year
- Full-time
- Dealership
- Mid-level
- 3 years
- Paid training
- Disability insurance
Quick Apply
10d
Service Advisor
Mastria Automotive —Raynham, MA
- $70,000 - $100,000 a year
- Full-time
- Dealership
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Service Advisor - Lexus Hingham
Asbury —Hingham, MA
- $80,000 - $120,000 a year
- Full-time
- 18 years or older
- Dealership
- Pass drug screening
- Paid training
- Paid parental leave
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Automotive Service Advisor
The Best Chevy —Hingham, MA
- $70,000 - $120,000 a year
- Full-time
- Dealership
- Computer literacy
- Organizational skills
- Paid training
- Health insurance
Quick Apply
Service Advisor - Derby Street Shops
Aritzia —Hingham, MA
- $20 - $30 an hour
- Part-time
- Mid-level
Automotive Service Manager
Confidential —Cataumet, MA
- $60,000 - $120,000 a year
- 8 hour shift
- Sales
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Body Shop Estimator
Deluze Collision Center —South Weymouth, MA
- Up to $80,000 a year
- Full-time
- Mid-level
- Driver's License
- In-person
Quick Apply
11d
Automotive Business Development Center (BDC)
Grieco Ford —Raynham, MA
- $41,000 a year
- Full-time
- Dealership
- Customer service
- High school diploma or GED
Quick Apply
AUTOMOTIVE SERVICE MANAGER $125,000 $150,000
National Automotive Training Academy —Plymouth, MA
- From $125,000 a year
- Full-time
- Dealership
- Mid-level
- Driver's License
- Paid training
- Opportunities for advancement
Quick Apply
3d
Automotive Service Advisor
Copeland Toyota —Brockton, MA
- $72,000 - $100,000 a year
- Full-time
- Dealership
- English
- Mid-level
- Paid training
- Dental insurance
Quick Apply
Assistant Service Manager - Landrover Rockland
Group 1 Automotive, Inc. —Rockland, MA
- $120,000 - $150,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Service Administrator
Alta Equipment Group —Middleborough, MA
- $20 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Paid holidays
Quick Apply
9d
Assistant Service Manager
Jannell Motors Inc —Hanover, MA
- $7,000 a month
- Full-time
- Dealership
- Mid-level
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Service Manager
VIP Tires & Service —Hanover, MA
- $80,000 - $100,000 a year
- 8 hour shift
- Customer service
- Mid-level
- Recruiting
- Paid training
- Mileage reimbursement
Quick Apply
Service Director - Mercedes Benz Hanover
Group 1 Automotive, Inc. —Hanover, MA
- $130,000 - $180,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Appraiser
Toyota of Dartmouth —Mattapoisett, MA
- $75,000 - $100,000 a year
- Mid-level
- Organizational skills
- Communication skills
Quick Apply
Service Advisor
Sullivan Tire & Auto Service —Raynham, MA
- $21 - $27 an hour
- High school diploma or GED
- Reliable transportation
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
1d

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service advisor jobs near plymouth ma

Automotive Service Advisor

Group 1 Automotive, Inc. -
Plymouth, MA

Quick Apply

Job Details

Full-time
$75,000 - $100,000 a year

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Driving
Automotive service
Dealership experience

Full Job Description

We are looking to add qualified AUTOMOTIVE SERVICE ADVISORS to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Promptly meet and greet service customers in a friendly and courteous manner.
Listen to customer’s reasons for bringing in their vehicle to the service department.
Offer logical diagnostic services or repairs to satisfy customers concerns.
Provide accurate estimates for all the services or repairs recommended.
Handle minor customer complaints and/or misunderstandings with courtesy, tact and in a manner that does not further aggravate problems.
Personally turn over to the service manager or other designated management representative, customers with complaints that cannot be satisfied at the ASM level.
Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller’s inquiry.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Sell the proper repairs and/or services responsible to customers perceived needs.
Present a service menu of recommended maintenance services to every service customer.
Make a genuine effort to sell the maintenance services due on every service customer vehicle according to the services to Road to a Sale.
Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts price sources and labor pricing guide.
Give every customer an accurate estimate at the same time the repair order is initially written.
Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership.
Meet or exceed sales objectives set by management.
Properly, thoroughly and legibly write repair orders for the categories of work designated by management.
Separate and distribute repair order copies according to department policy.
Maintain a service scheduling form (route sheet) on a thorough, accurate and continuous basis.
Properly document repair order changes.
Carefully inspect every finished repair order for proper completion, pricing, accuracy and legibility.
Document flat rate time or other required timekeeping according to the service department and/or manufacturers procedures.
Maintain a record of carryover vehicles.
Maintain a record of special order parts status.
Perform other specific administrative functions as directed by service management.
Monitor all special order parts and make sure all boards are up to date.
Check all warranty follow up and make sure all team log books are up to date.
Provide additional vehicle problem/complaint information to the technical staff as needed.
Maintain communication with the technical staff regarding job status changes.
Remain continuously posted on the shops workload to determine the kind of work the shop can quickly accommodate.
Inform the sales manager of potential new vehicle sales customers.
Confirm service appointments by telephone the day before the customer is scheduled to arrive.
Contact service customers when their vehicles work is finished.
Report any situation or condition to management that jeopardizes the safety, welfare or integrity of the dealership, its employees or customers.

At least 1 year dealership experience
Must be able to write clear and precise repair instructions
Provide estimates for labor and parts
Establish/determine customers method of payment
Obtain customers signature on PO
Continuous communication on jobs throughout the day
Coordinate with manufacturer and/or extended warranty companies for approval in advance of repairs
Be knowledgeable of products and services
Meet or exceed sales quotas set by management
Test drive vehicles when necessary

Compensation: $75,000.00 to $100,000.00

Quick Apply

Refine Your Search

service advisor jobs in plymouth ma

Automotive Service Advisor

Service Advisor

Automotive Service Advisor - Mercedes Benz Hanover

Service Manager

Service Advisor

Service Advisor - Lexus Hingham

Automotive Service Advisor

Service Advisor - Derby Street Shops

Automotive Service Manager

Body Shop Estimator

Automotive Business Development Center (BDC)

AUTOMOTIVE SERVICE MANAGER $125,000 $150,000

Automotive Service Advisor

Assistant Service Manager - Landrover Rockland

Service Administrator

Assistant Service Manager

Service Manager

Service Director - Mercedes Benz Hanover

Appraiser

Service Advisor

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