Top 46 Software manager Jobs in Pocatello, Id

Learning Management System Support Desk & Student Team Supervisor, ITRC (1102)
Idaho State University —Pocatello, ID
- $55,000 - $57,000 a year
- Full-time
- 6 years
- Mid-level
- University
- Health insurance
- Dental insurance
IT and Cybersecurity Manager
Titan Batteries —Pocatello, ID
- $62,128.87 - $74,821.86 a year
- Full-time
- Background check
- Databases
- In-person
- Health insurance
- Dental insurance
Quick Apply
Delivery Manager
ValueMomentum —Pocatello, ID
- Analysis skills
- Conflict management
- Mentoring
Software Engineering Manager
InterProse —United States
- $140,000 - $200,000 a year
- Full-time
- Remote
- Background check
- Management
- System design
- Health insurance
- Dental insurance
Quick Apply
UX Product Research Manager
Altria —United States
- $119,600 - $173,450 a year
- Full-time
- Remote
- 6 years
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid parental leave
1d
Senior Oracle SaaS & PaaS Tech Lead
ClinDCast LLC —United States
- Full-time
- Remote
- 11+ years
- Team management
- Mentoring
Quick Apply
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Up to 50% travel
- Health savings account
- Paid holidays
Quick Apply
Implementation Project Manager
The MITAS Group —United States
- $115,000 - $135,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Project management
- Profit sharing
- Health savings account
Quick Apply
Product Manager with Pharmaceutical
Vibotek LLC —United States
- Full-time
- Remote
- 8 years
- Product management
- Software development
Quick Apply

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Software Engineering Manager
InterProse —United States
Strong communication skills: The ability to explain concepts to both technical and non-technical stakeholders and collaborate with the product and leadership…
$140,000 - $200,000 a year
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Vibotek LLC —United States
8+ years of experience in device management, DevOps, or a related field. We're seeking an experienced Device Management Architect to lead the design and…
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Maintain IT asset records, license tracking, and participate in budgeting. A degree or formal studies in Information Technology, Computer Science, or a related…
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Learning Management System Support Desk & Student Team Supervisor, ITRC (1102)

Idaho State University -
Pocatello, ID

Apply Now

Job Details

Full-time
$55,000 - $57,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Managing technical support teams
Customer communication
Managing teams in a customer support role
Staff scheduling
Team scheduling
Employee attendance management
Team management
Payroll systems (technically supported)
Productivity software
Time & attendance systems
Technical Proficiency

Full Job Description

Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Learning Management System Support Desk & Student Team Supervisor, ITRC (1102)
Pocatello - Main
NOT eligible for remote work, on-campus position
Priority Date: June 21, 2026

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

The LMS support desk and Student Team Supervisor is responsible for managing a team of up to 10 student part-time employees who provide support for Canvas, the university's learning management system. This role involves scheduling, timekeeping, and timecard signoff for the student team, as well as overseeing the LMS support-desk operations. The supervisor will act as a liaison between the LMS support desk and full-time employees, balancing workloads and creating ticket events that match the skill sets of the full-time staff. The LMS support desk is the primary point of contact for faculty members regarding course design and ISU-supported educational technologies.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered

Key Responsibilities

Manage and lead a team of up to 10 student part-time employees, including training, scheduling, timekeeping, and timecard signoff.

Oversee the LMS support-desk operations, ensuring prompt and accurate support for faculty and students using Canvas and ISU educational technologies (e.g., Zoom, Turnitin, etc.)
Bridge the gap between LMS support-desk issues and the expertise of full-time ITRC staff, ensuring efficient resolution of complex problems.
Balance the workload between student employees, optimizing resource allocation, and ensuring timely responses to faculty and student needs.
Create TigerTracks incidents to develop workflow between the faculty support desk and the full-time ITRC staff based on skill sets, ensuring that specialized issues are addressed by the appropriate team members.
Coordinate with the IT Service Desk and full-time ITRC staff to address any technical issues or updates related to Canvas and other instructional technologies.
Develop and implement training documentation and workflow for student employees to ensure they are knowledgeable and effective in their roles.
Monitor LMS support-desk performance metrics and generate reports as needed.
Maintain open lines of communication with faculty, students, IT, and ITRC staff to ensure a positive and productive learning environment.
Stay up-to-date with the latest features and best practices for using Canvas and other relevant technologies.
Other duties as assigned.

Minimum Qualifications

Bachelor's degree from an accredited university (e.g., Education, Technology, or a related field). In lieu of a Bachelor’s Degree, a minimum six years combined education, training, and experience may be considered.
At least two (2) years' experience managing a team, preferably in a help desk or educational technology setting.
Excellent organizational, communication, and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Experience with scheduling, timekeeping, and payroll systems.
Proficiency in Microsoft Office Suite and other relevant software.
Ability to work as part of a team and independently.
Strong problem-solving skills and a customer-service orientation.

Preferred Qualifications

Experience working in a higher education setting.
Strong knowledge of Canvas or a similar learning management system.
Familiarity with other educational technologies and tools.
Experience in training and developing student employees.
Knowledge of learning management system integrations and customizations.
Understanding of ticketing systems and workflow management.

Additional Information

You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before June 21, 2026. Salary will be between $55,000 - $57,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Posting Number: req2740
Type: Working 12 months per year
Position: Non-classified Staff
Division: Idaho State University

Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

_____________________________________________________________________________________________

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Refine Your Search

software manager jobs in pocatello, id

Learning Management System Support Desk & Student Team Supervisor, ITRC (1102)

IT and Cybersecurity Manager

Delivery Manager

Software Engineering Manager

UX Product Research Manager

Senior Oracle SaaS & PaaS Tech Lead

Manager of IT Application - IFS ERP

Implementation Project Manager

Product Manager with Pharmaceutical

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