Top 134 Guest services supervisor Jobs in Pocono Manor Pa

Guest Service Supervisor
Kalahari Resorts & Conventions —Pocono Manor, PA
- Mid-level
- 2 years
- Resort
- Paid holidays
- Health insurance
Guest Services Supervisor
Pyramid Healthcare —East Stroudsburg, PA
- $19.50 - $20.50 an hour
- Full-time
- Addiction Medicine
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Common Area Supervisor - Housekeeping
Kalahari Resorts & Conventions —Pocono Manor, PA
- Holidays
- Customer service
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
General Manager
Onvo Travel Plaza —Lake Ariel, PA
- Full-time
- Merchandising
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
Catering Supervisor
Aramark —East Stroudsburg, PA
- Weekends as needed
- ServSafe
- Mid-level
- Residential
BEVERAGE SHIFT MANAGER
MOUNT AIRY CASINO RESORT —Mount Pocono, PA
- Weekends as needed
- Bar
- 18 years or older
- Writing skills
Head Chef/Kitchen Manager
Pocono Restaurant Development —Stroudsburg, PA
- $30 - $38 an hour
- Full-time
- Mid-level
- In-person
- Leadership
- Paid time off
- Flexible schedule
Quick Apply
7d
Waterpark Bar Supervisor
Kalahari Resorts & Conventions —Pocono Manor, PA
- Full-time
- Bar
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Restaurant General Manager
Kalahari Resorts & Conventions —Pocono Manor, PA
- $80,000 - $90,000 a year
- Bar
- Sales
- Sanitation
- Paid holidays
- Health insurance
Concessions Supervisor
Kalahari Resorts & Conventions —Pocono Manor, PA
- Sales
- Mid-level
- Quick service & fast food restaurant
- Paid holidays
- Health insurance
11d
Hospitality Manager
Pyramid Healthcare —East Stroudsburg, PA
- $62,000 - $65,000 a year
- Full-time
- Addiction Medicine
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Public Area Supervisor
Camelback Resort —Tannersville, PA
- Weekends as needed
- 18 years or older
- Inventory management
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Offline - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters —Tannersville, PA
- Full-time
- Merchandising
- Mid-level
- Employee stock purchase plan
- Paid holidays
RESTAURANT/BUFFET SUPERVISOR
MOUNT AIRY CASINO RESORT —Mount Pocono, PA
- Weekends as needed
- Writing skills
- Basic math
- Mid-level
8d
Housekeeping Supervisor AM|PM
Skytop Lodge Corporation —Skytop, PA
- Weekends as needed
- Heavy lifting
- Computer literacy
- English
Quick Apply
Department Manager
McDonald’s —Mount Pocono, PA
- $17 - $22 an hour
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Tuition reimbursement
- Employee discount
Haunt Operations / Technical Supervisor
Camelback Resort —Tannersville, PA
- Part-time
- 18 years or older
- Mid-level
- Ability to climb stairs
- Paid training
- Health insurance
Quick Apply
11d
Customer Experience Manager-Assistant Manager
Five Below Inc —Tannersville, PA
- From $15 an hour
- Full-time
- 18 years or older
- Mid-level
- Travel
- Health insurance
Quick Apply
5d
Manager: Leadership - Mtn Ops
Jack Frost and Big Boulder Ski Resort —White Haven, PA
- $61,122 - $87,317 a year
- Weekends as needed
- Background check
- 18 years or older
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Food & Beverage Supervisor
Camelback Resort —Tannersville, PA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Mid-level
- Paid training
- Health insurance
Quick Apply

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Guest Service Supervisor

Kalahari Resorts & Conventions -
Pocono Manor, PA

Apply Now

Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Confidential information handling
Proactive hotel and accommodations guest assistance
Resort experience
Managing teams in a customer support role
Filing
Answering guest questions
Managing hospitality teams
Mid-level
Leading team collaboration initiatives
Guest services software
Customer service management
Hotel daily report preparation
2 years
Team motivation (leadership skill)

Full Job Description

At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Guest Services Supervisor - 2nd & 3rd Shift

Kalahari Resorts & Conventions is seeking a Guest Services Supervisor. In this role, you will be responsible for assisting the front office management team while providing courteous and efficient service to all guests.

As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll be a resource for the many questions our quest may have and ensure customer satisfaction prior to arrival and through their stay.

This is an hourly wage role

Key Responsibilities

Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information

Fully comprehend and operate all relevant aspects of the Front Desk computer system.

Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed as well as daily front office checklists.

Establish and maintain good communications and teamwork with fellow associates and other departments within the resort.

What We're Looking For

2 to 3 years progressive experience in a hotel, resort, or related field

A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

Career growth opportunities with promotion from within

401(k) matching, paid time off, and holiday compensation

Health, dental, and vision coverage for full-time associates

Employee appreciation events, discounts, and perks at all resorts

Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Apply Now

Refine Your Search

guest services supervisor jobs in pocono manor pa

Guest Service Supervisor

Guest Services Supervisor

Common Area Supervisor - Housekeeping

General Manager

Catering Supervisor

BEVERAGE SHIFT MANAGER

Head Chef/Kitchen Manager

Waterpark Bar Supervisor

Restaurant General Manager

Concessions Supervisor

Hospitality Manager

Public Area Supervisor

Offline - Merchandising Team Leader (Assistant Manager)

RESTAURANT/BUFFET SUPERVISOR

Housekeeping Supervisor AM|PM

Department Manager

Haunt Operations / Technical Supervisor

Customer Experience Manager-Assistant Manager

Manager: Leadership - Mtn Ops

Food & Beverage Supervisor

I want to receive the latest job alert for guest services supervisor in pocono manor pa

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