Reporting to the Director of Accounting and Budget, the Assistant Director of Student Accounts and Bursar Operations assists in the leadership and oversight of all student accounts receivable operations, including billing, collections, deposits, refunds, and third-party invoicing. This position ensures the accuracy and integrity of student account balances, compliance with federal, state, system, and institutional regulations, and effective internal controls.
The Assistant Director serves as a senior operational leader within the Business Office and maintains advanced working knowledge of the ERP Student Accounts Receivable and modules to analyze, interpret, reconcile, and report financial data supporting institutional decision making.
Summary of Duties and Responsibilities
Student Accounts Receivable Management and Reconciliation:
- Ensures accuracy and integrity of student accounts receivable by reviewing and reconciling account activity in the ERP system.
- Performs routine reconciliation of student accounts, reviews system reports to identify discrepancies, and corrects posting or application errors to maintain accurate balances.
Student Refunds and Disbursements:
- Manages and executes student refund and disbursement activities, including review and posting of refunds processed through ERP.
- Ensures credit cards, web checks, and other refund transactions are accurately processed and comply with institutional policies and applicable regulations.
Third-Party Billing, State, and Federal Program Accounting:
- Processes and reconciles third party and state aid payments, including preparation and completion of required deposit documentation and reconciliation of aid postings.
- Verifies accuracy of external funding transactions and ensures awards are properly reflected on student accounts.
Accounts Receivable Collections and Attorney General Submissions:
- Monitors delinquent student accounts through aging analysis, reviews balances pending submission to the Attorney General’s Office, and coordinates resolution efforts with appropriate departments.
- Reviews submissions and supports institutional collections activity.
ERP Student Accounts Receivable System Setup and Maintenance:
- Coordinates and maintains ERP Student Accounts Receivable configuration by setting up and reviewing required term, fee, and detail code tables.
- Ensures tuition and fee assessments are calculated correctly and system tables are accurately established each semester.
Reporting, Compliance, and Regulatory Filings:
- Prepares and reviews required student accounts receivable reports and regulatory filings, including annual tax reporting related to student payments.
- Ensures data accuracy and compliance with institutional, state, and federal reporting requirements.
Payment Plans and Student Billing Support:
- Supports student billing functions by maintaining payment plan updates and reviewing billing-related account activity.
- Assists with ensuring payment arrangements are properly recorded and reflected within the ERP system.
Management, Supervision, and Operational Oversight:
- Provides operational oversight of assigned staff and student account receivable functions by approving timesheets, managing daily workflow, and monitoring completion of duties to ensure accuracy and timeliness.
- Ensures compliance with internal control procedures related to cash collections, including appropriate handling, documentation, and segregation of duties.
- Oversees and monitors student account system access to ensure access is limited to authorized personnel, roles are appropriate to job responsibilities, and controls are maintained to protect the integrity and confidentiality of student financial data.
Customer Service and Communication:
- Serves as a liaison for student accounts inquiries by responding to emails and communications from students, staff, and departments.
- Provides accurate information related to student account balances, billing, and refund activity.
Minimum Qualifications
Required Education
- Bachelor’s Degree in Accounting, Finance or related business field, (with at least 24 hours of coursework in accounting)
Required Experience
- Three (3) years of professional-level accounts receivable department or other related professional experience within accounting, finance, or data analytics.
Accepted Substitution
- Seven (7) of professional level accounts receivable, accounting, or finance experience may substitute for degree requirement.
Required Knowledge, Skills, and Abilities
- Individual should have strong analytical skills and a strong knowledge in Microsoft Office, specifically Microsoft Excel; including knowledge of queries, pivot tables, complex formulas, and other Excel functions.
- Deep understanding of accounting and accounts receivable practices.
- Principles of cashiering, secure transactions and institutional fund management.
- Proficiency in ERP systems and Microsoft Excel for data analysis and reporting.
- High accuracy in managing large volumes of financial data.
- Ability to develop and maintain accounting policies and procedures to optimize efficiency.
- Ability to manage time effectively and meet deadlines.
- Ability to use sound judgment when dealing with sensitive and/or ambiguous issues.
- Excellent communication skills, written and verbal.
- Ability to use diplomacy when interacting with all levels of personnel.
Preferred Qualifications
Experience
- Banner ERP System.
- Managing an accounts receivable department at a college or university.
Knowledge, Skills, and Abilities
- Deep understanding of public college or university accounting and accounts receivable practices.
- Proficiency in Banner ERP systems and Microsoft Excel for data analysis and reporting.
- High accuracy in managing large volumes of financial data and student accounts.
- Ability to develop and maintain accounting policies and procedures to optimize efficiency in accordance with GASB, GAAP and NACUBO.
Benefit Offerings
This role is eligible for multiple health plans (e.g. medical, dental, vision, life, etc.); State retirement (i.e., pension plan); generous, uncapped annual (i.e., vacation) leave and sick leave accruals that roll over each year; and 14 paid holidays per calendar year.
Application Process
To apply, send résumé and unofficial transcripts, if applicable, to [email protected] (put Assistant Director of Student Accounts & Bursar Operations in the subject line).
The committee will begin the review of applications immediately. All applications are confidential, and any references provided will not be contacted without the expressed authorization of the applicant.
All new hires are subject to a criminal background check, per Nunez Policy 6.036.
Incomplete applications will not be forwarded for further review.
Nunez is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nunez is also a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
Voluntary Self-Identification of Disability
As an executive branch state agency, Nunez Community College is required by La. R.S. 46:2597 to establish annual strategies and goals related to employment of individuals with disabilities. In order to effectively measure and report our progress to this end, La. R.S. 46:2597 requires us to ask employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all employees to update their information at least every five (5) years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so (if applicable). Your answer will be maintained confidentially. Completing the form will not negatively impact you in any way. For more information about this form or the Americans with Disabilities Act, visit the Office of the State Americans with Disabilities Act (ADA) Coordinator’s website at https://www.doa.la.gov/doa/office-of-state-ada-coordinator/.
Benefits:
- 403(b)
- 457(b)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
