Top 489 Customer service associate / cashier Jobs in Pomona, Ca

Customer Service Center Associate
Golden State Water Company —San Dimas, CA
- $23.28 - $37.36 an hour
- Bilingual
- Background check
- Writing skills
- Profit sharing
- Health savings account
5d
H Mart Buena Park - Store Associate (Full-Time)
H MART —Buena Park, CA
- $16.90 - $21.97 an hour
- Full-time
- Merchandising
- Grocery store experience
- Entry level
- AD&D insurance
- Health insurance
Quick Apply
Cashier Associate - Part Time
Burlington —Pomona, CA
- $16.90 an hour
- Part-time
- Entry level
- Paid holidays
- Dental insurance
12d
Cashier
Home Depot —Ontario, CA
- $20 - $21 an hour
- 1 year
- Entry level
Cashier - Montclair Plaza
JCPenney —Montclair, CA
- $17.00 - $21.25 an hour
- Merchandising
- Entry level
- Paid holidays
- Health insurance
Front End Entry Level
Vons —Claremont, CA
- $17.00 - $28.95 an hour
- Part-time
- Cash register
- Fair chance
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9d
Cashier - Pomona
Rebel Convenience Stores —Pomona, CA
- $16.90 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
- Paid training
- On-the-job training
Quick Apply
Lead Cashier
Ulta Beauty, Inc. —Chino, CA
- $17.50 - $26.00 an hour
- Part-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Cashier/ Walk-in Cooler Associate
UNITED FLOWER WHOLESALE —Pomona, CA
- $18 an hour
- Full-time
- 18 years or older
- Spanish
- Writing skills
- 401(k)
- Paid time off
Quick Apply
Retail Cashier Associate - Part-time
Big 5 Sporting Goods —Pomona, CA
- $16.90 - $17.50 an hour
- Part-time
- 18 years or older
- Basic math
- Cleaning
- Store discount
- Profit sharing
Quick Apply
Courtesy Clerk/Grocery Bagger
Food 4 Less —Pomona, CA
- $17.20 - $17.95 an hour
- Part-time
- Merchandising
- Adults
- Older adults
- Paid holidays
- Health insurance
Vans: Seasonal Sales Associate - Montclair Plaza
Vans —Montclair, CA
- $17.90 - $23.76 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Cashier - Montclair
Rebel Convenience Stores —Montclair, CA
- $16.90 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Paid training
- On-the-job training
Quick Apply
Store Associate
CVS Health —Chino, CA
- $17.40 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
1d
Bakery Associate - Cashier/Barista Claremont
WINPIN 85 INVESTMENTS LLC —Claremont, CA
- $20.00 - $20.50 an hour
- Part-time
- 18 years or older
- ServSafe
- English
- Referral program
Quick Apply
Cashier
HomeGoods —Rancho Cucamonga, CA
- $16.90 - $17.40 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
6d
Cashier Part Time
Lowe's —Upland, CA
- $16.90 - $17.85 an hour
- Part-time
- Bilingual
- Computer literacy
- Basic math
- Health savings account
- Employee stock purchase plan
9d
UNIQLO Retail Sales Associate (Part Time) - Ontario Mills
UNIQLO —Ontario, CA
- $17.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to stand for extended periods
- Store discount
- Commuter assistance
5d
Sales Support Associate III
Coach —Ontario, CA
- $15.00 - $21.75 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
6h
Night Crew Stocker
Vons —Rancho Cucamonga, CA
- $17.10 - $28.95 an hour
- Part-time
- 18 years or older
- Merchandising
- Forklift
- Paid holidays
- Disability insurance
Quick Apply
9d

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customer service associate / cashier jobs near pomona, ca

Customer Service Center Associate

Golden State Water Company -
San Dimas, CA

Apply Now

Job Details

$23.28 - $37.36 an hour
5 days ago

Benefits

Profit sharing
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Spreadsheets
Writing skills
Basic math
Windows
High school diploma or GED
Desktop applications
Productivity software
Customer information system software
Technical Proficiency
Account reconciliation

Full Job Description

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.

Accountability
The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position’s essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity.

Essential Duties and Responsibilities

Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas
Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies
Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues
On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices
Analyzes and edits meter read data; with appropriate follow-up action
Processes customer payments accurately and prepares cashiers reports and deposits
Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc.
Dispatches service and trouble calls accurately and timely to field service personnel
Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system
Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc.
Performs higher level customer service center duties that include but are not limited to:

o Sharing knowledge and mentoring newly hired staff
o Responding to calls in the quality assurance and/or escalation phone skill sets
o Completing quality audit checklists as assigned by supervisor(s)
o Communicating complex regulations, billing and rate information to customers
o May provide MWM and CC&B user support to Water Operations staff

Performs other duties as assigned

The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job.

Minimum Qualifications

High school diploma or equivalent
Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment
Familiarity with utility or comparable service industry, contact center systems and customer information system terminology
Must be proficient in computer skills including Microsoft Office
Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc.
Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity
Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet
Good written and verbal communication skills
Ability to communicate effectively with their supervisor, co-workers and the public
Ability to perform basic mathematic functions, calculate figures, and reconcile account information
Bilingual skills may be required

May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time.

Qualities of a Successful Customer Service Center Associate

Trustworthy; strong personal integrity
Strong level of accountability and ownership
High quality communication skills, both verbal and written (including email)
Analytical and critical thinker
Ability to maintain strong relationships with field service personnel.
Collaborative and team oriented
Professional with internal and external customers
Customer service-oriented
Excellent multi-tasking, time management and organizational skills
High degree of initiative; a self-starter

BENEFITS

Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.

COMPENSATION INFORMATION

The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

Apply Now

Refine Your Search

customer service associate / cashier jobs in pomona, ca

Customer Service Center Associate

H Mart Buena Park - Store Associate (Full-Time)

Cashier Associate - Part Time

Cashier

Cashier - Montclair Plaza

Front End Entry Level

Cashier - Pomona

Lead Cashier

Cashier/ Walk-in Cooler Associate

Retail Cashier Associate - Part-time

Courtesy Clerk/Grocery Bagger

Vans: Seasonal Sales Associate - Montclair Plaza

Cashier - Montclair

Store Associate

Bakery Associate - Cashier/Barista Claremont

Cashier

Cashier Part Time

UNIQLO Retail Sales Associate (Part Time) - Ontario Mills

Sales Support Associate III

Night Crew Stocker

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