Top 8 Helpdesk specialist Jobs in Pomona, Ca

Information Technology Help Desk Specialist
Azul Vision —Chino, CA
- $23 - $26 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
3d
Associate IT Specialist (Contract to Hire)
Harbinger Motors Inc. —Garden Grove, CA
- $28 - $32 an hour
- Email
- High school diploma or GED
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
9d
Customer Support Specialist (HYBRID)
InBody —Cerritos, CA
- $21 - $27 an hour
- Full-time
- Hybrid work
- Spanish
- ERP systems
- Office
- Wellness program
- Paid holidays
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
IT Support Specialist - Intune and Azure
TechHeights —Irvine, CA
- $28 - $32 an hour
- Full-time
- HIPAA
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
4d
Level 2 Technology Support Specialist
Alcala Consulting, Inc. —Pasadena, CA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Driver's License
- Reliable transportation
- Paid holidays
- Health insurance
Quick Apply

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Associate IT Specialist (Contract to Hire)
Harbinger Motors Inc. —Garden Grove, CA
High school diploma or equivalent; Bachelor's degree in IT or related field. Install, configure, and upgrade desktop hardware and software components, including…
$28 - $32 an hour
Quick Apply
9d

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POS Implementation Specialist
Experis —Dublin, OH
Minimum of 2 years experience in helpdesk, technical support, or POS system roles, with a focus on installation, configuration, and troubleshooting.
$32 an hour
Quick Apply
23h
IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only
Stafford Technology —Columbus, OH
Previous *helpdesk, desktop support, field support, or IT support experience*. Construction, trades, or field-service industry experience.
$55,000 - $60,000 a year
Quick Apply
2d

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Information Technology Help Desk Specialist

Azul Vision -
Chino, CA

Quick Apply

Job Details

Full-time
$23 - $26 an hour
3 days ago

Qualifications

Employee relationship building
Relationship management

Full Job Description

Azul Vision is the largest eye care practice in Orange County, Inland Empire, and the Los Angeles area, with Twenty-Five locations and our newest location is Palm Desert to serve you conveniently and comfortably. Our world-class eye doctors are experts in all aspects of eye care as well as leading specialists in vision correction, cataract surgery, and laser eye surgery. We offer everything from cataract removal to cosmetic procedures such as eyelid surgery. You can rest assured you will receive cutting-edge treatment in a comfortable, friendly, and high-tech environment.

In this role, you will provide fast, effective, Tier 1 and Tier 2 level helpdesk support based in a Windows environment. Must be self-motivated, eager to learn, and succeed where others come up short. This position will be responsible for troubleshooting computer hardware, software, printers, audio/visual applications, and basic problems with Local Area Networks. Familiarity with ticketing systems, remote tools, and cloud environments is strongly preferred. The right person will be comfortable communicating via face to face, telephone, and email. That person will have a willingness to help others and can thrive in a dynamic environment.

KEY RESPONSIBILITIES:

Provide Tier 1 and Tier 2 helpdesk support, ensuring the problem is resolved to the end user's satisfaction the first time, every time.
Interface with staff and third parties to understand, diagnose, and resolve help desk tickets in a timely manner.
Troubleshoot and resolve issues with computer system hardware, software, e-mail, network and peripheral equipment.
Setting up of new computers by configuring operating system and software applications using standard business and administrative tools. Installing peripheral equipment (printers, scanners, etc.).
Troubleshooting network equipment: routers, switches, modems, and wireless access control devices, Ethernet cabling, etc.
Provide support to staff via on-site assistance, telephone and/or remote access connectivity.
Be able to work unsupervised and independently on projects.
Document procedures related to job duties.
Perform timely workstation hardware and software upgrades as required.

LEADERSHIP:

Problem assessment.
Creative problem solving.
Interpersonal skills.
Leadership abilities.
Oral and written communication skills.
Demonstrate an ability to function successfully in a team environment.
Exhibit courteous, compassionate, and respectful treatment of staff and patients
Display a positive attitude and flexibility in changing situations.

SITE MANAGEMENT:

Work in a fast-paced environment, have computer proficiency, multi-task, and work well under pressure and deadlines
Available to work over 8 hours a day/ 40 hours a week

ADMINISTRATION:

Meets and/or exceeds agreed objectives/goals/KPIs
All written and verbal communication meets agreed standards

QUALIFICATIONS AND EXPERIENCE:

Associates or bachelors degree in computer science or a related field.
1-2 years of experience in a technical support role.
Working knowledge and expertise with a variety of software, hardware, and applications.
Willingness to solve complicated problems and see projects through to completion.
Analytical skills to study problems and records and identify solutions.
Team-oriented attitude to help other colleagues and departments with technical problems.
Strong interpersonal communication and relationship-building skills.
Ability to manage time and effectively prioritize numerous projects at one time.

PERSONAL ATTRIBUTES:

Strong communication skills
Courteous and professional manner
Comfortable to lead and implement change
Positive Attitude
Has perspective
Personal integrity
Team player

Quick Apply

Refine Your Search

helpdesk specialist jobs in pomona, ca

Information Technology Help Desk Specialist

Associate IT Specialist (Contract to Hire)

Customer Support Specialist (HYBRID)

Desktop Technician – Mid Level

IT Support Specialist - Intune and Azure

Level 2 Technology Support Specialist

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