Top 6 Payment correspondence processor i Jobs in Pomona, Ca

Credit Union Payment Services Representative
Rancho Federal Credit Union —Downey, CA
- $23.71 - $29.63 an hour
- Full-time
- Background check
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Payment Correspondence Processor I
LERETA, LLC —Pomona, CA
- $16.02 - $20.00 an hour
- Customer service
- Office
- High school diploma or GED
Quick Apply
Senior Payment & Correspondence Processor
LERETA, LLC —Pomona, CA
- $16.96 - $22.90 an hour
- Research
- Mid-level
- Office
Quick Apply
Payment Correspondence Lead
LERETA, LLC —Pomona, CA
- $19.46 - $24.33 an hour
- Mid-level
- High school diploma or GED
- Typing
Quick Apply
2d
Loan Support clerk
Verito Solutions —Brea, CA
- $25.46 - $27.00 an hour
- Contract
- 5 years
- Mid-level
- Office
Quick Apply

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Payment Correspondence Processor I
LERETA, LLC —Pomona, CA
Cash Management - Expedite the identification of incoming electronic funds and lender checks to Key Check details into Payment DB for mass payments.
$16.02 - $20.00 an hour
Quick Apply
Mail Processor
UCLA —Los Angeles, CA
Ability to operate a cash register, handle cash, and provide accurate change in order to sell USPS mail products and services, such as stamps, money orders, and…
$25.14 - $33.14 an hour
8d

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payment correspondence processor i jobs near pomona, ca

Credit Union Payment Services Representative

Rancho Federal Credit Union -
Downey, CA

Quick Apply

Job Details

Full-time
$23.71 - $29.63 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Union benefits

Qualifications

Financial operations
Computer operation
Financial transaction processing
Phone communication
General ledger maintenance
English
High school diploma or GED
Attention to detail
Data entry
ACH
Productivity software
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Job Summary

We are seeking a dynamic and detail-oriented Payment Services Representative to join our team! In this vital role, you will serve our credit union members, ensuring smooth and efficient processing of payments and financial transactions. Your energetic approach and excellent communication skills will help foster positive relationships, support member inquiries, and uphold the highest standards of service. This is a unionized position, with union benefits, with weekly union dues and a union initiation fee.

Duties

Under the direction of either the Payment Services Supervisor, Accounting Manager or CFO, the Payment Services Representative is responsible for handling inbound and outbound calls to assist with payment processing, account inquiries, and transaction issues using professional phone etiquette. Support customer service efforts by providing clear, accurate information ensuring member satisfaction. Perform data entry tasks with precision to record payment details, update member accounts, and maintain accurate records. Conduct analysis of member accounts to identify discrepancies or potential issues, escalating complex cases to appropriate teams. Maintain thorough documentation of all interactions, transactions, and follow-up actions in compliance with company policies. Demonstrate excellent communication skills by actively listening to member needs and providing tailored solutions promptly.

Department functions include the processing and/or backup of department related duties for ACH, ATM Services, Card Plastics – ATM, Debit Card & Mastercard, Checks, Direct Deposit, EFTs, Fraud, Merchant Services, ODP Courtesy Pay and Payroll Postings. Representative is responsible for meeting deadlines, balancing, general ledger postings, adjustments, reconcilement, settlement, and file maintenance of department functions. End of month tasks include reporting to the Board for writes off, ODP usage, preparing, posting, and finalizing month end. Employee will perform member service for department related functions including member correspondence, processing discrepancies, fraud risk calls & claims, providing provisional credit, processing debit card travel notices, and government reclamations. Department employees will assist other CU employees in the interpretation/understanding/set up of departmental data or reports and will also be responsible for back-up duties in the Accounting or Operations department as needed. Employee can expect to complete other miscellaneous duties within the department that fall under the department related processes.

Requirements

Multilingual abilities are highly preferred; fluency in English plus Spanish languages is a strong asset.
Prior experience in Payment Services for a financial institution for 3 years or more.
Experience using SYMITAR as core processor desired.
Strong computer literacy with proficiency in Microsoft Office applications and general data entry skills.
Excellent phone etiquette and communication skills to engage confidently with diverse clients.

Pay: $23.71 - $29.63 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you agree to authorize a full background check?

Education:

High school or equivalent (Required)

Experience:

Payment Services: 3 years (Required)

Language:

Spanish (Preferred)

License/Certification:

NACHA Certification (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

payment correspondence processor i jobs in pomona, ca

Credit Union Payment Services Representative

Payment Correspondence Processor I

Senior Payment & Correspondence Processor

Payment Correspondence Lead

Loan Support clerk

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