Top 74 Helpdesk technician Jobs in Pompano Beach, Fl

Network Support Technician
Inserso Corporation —Miramar, FL
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
IT Service Desk Support Staff (PT/Temporary)
City of Fort Lauderdale, FL —Fort Lauderdale, FL
- $14.42 - $42.44 an hour
- Part-time
- Pass drug screening
- Office
- High school diploma or GED
3d
IT Technician L1
COMSYS —Pompano Beach, FL
- Mid-level
- Windows
- Communication skills
- Health insurance
- Dental insurance
Service Desk Technician
Flagler Technologies LLC —Boca Raton, FL
- $50,000 - $65,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply
IT Helpdesk Technician
MAPEI Corporation —Deerfield Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Help Desk Technician I
JRM Construction Management, LLC —Fort Lauderdale, FL
- Weekends as needed
- Driver's License
- Travel
- Communication skills
IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
Quick Apply
Service Desk Technician
Sage Dental —Boca Raton, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
IT Helpdesk Technician
Hose-McCann Communications —Deerfield Beach, FL
- Full-time
- Computer Science
- Mid-level
- Windows
Quick Apply
Service Desk Admin I
Space Coast Credit Union —Miramar, FL
- $46,130 - $48,847 a year
- Call employer
- Hybrid work
- Pass drug screening
- US work authorization
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
2d
IT Technician
Consolidated Water Group, —Coral Springs, FL
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid time off
Quick Apply
IT Helpdesk Technician
MAPEI —Deerfield Beach, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Octagon Talent Solutions —Fort Lauderdale, FL
- Contract
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
Help Desk Technician
Sinai Residences —Boca Raton, FL
- Part-time
- Ability to walk for extended periods
- Mid-level
- Residential
Quick Apply
1d
IT Service Desk Analyst
Twin-Star International Inc —Boca Raton, FL
- Computer science
- Computer Science
- 5 years
Quick Apply
Info Systems Technician I
SPACE COAST CREDIT UNION —Miramar, FL
- $58,510 - $61,962 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- 3 years
- Health savings account
- Disability insurance
Quick Apply
Network/Systems Support Technician
Aegis IT Solutions —Fort Lauderdale, FL
- $50,000 - $62,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- 401(k)
- Paid time off
Quick Apply
5d
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —Boca Raton, FL
- Full-time
- Mid-level
- Windows
- 3 years
Desktop Support Engineer (Dispatch /Part-Time) Aventura, – Florida
Axiom Technologies —Aventura, FL
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years

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Network Support Technician

Inserso Corporation -
Miramar, FL

Quick Apply

Job Details

Full-time
$55,000 - $70,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Computer hardware
Desktop (troubleshooting support)
Systems engineering
Hardware diagnostics

Full Job Description

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested.

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.

Responsibilities:

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units.
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors.
Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots.
Assist in testing, applying, and maintaining server configurations and related security patches.
Assist in maintaining and checking the health of systems and backups to include restore testing.
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets.
Update tickets following documentation templates and/or guidelines to ensure quality requirements are met.
Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner.
Provide inventory support and input to the provided inventory system for the customer.
Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests.
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events.
Conduct or provide new equipment deployments and/or requested deployment support.
Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets.
Analyzes functional business requirements and design specifications for functional activities.
Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer’s needs are met.
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems.
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products.
Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware.

Required Skills/Experience:

Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
Associate Degree or equivalent experience.
1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.
Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
General knowledge network products and systems.
Experience in a rapid paced, time sensitive, high-quality environment.
Must have excellent team skills and collaboration skills.
Attention to detail and follow-through.
Ability to work with minimal supervision.
Must pass Motor Vehicle Records check as this position is classified as a “Regular Driver” and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year).
Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails.
If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements.

Preferred Skills/Experience:

Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks.
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks.
Ability to apply a comprehensive knowledge across key tasks and high impact assignments.
Experience evaluating system performance results and recommending improvements or optimizations.
Experience performing IT hardware repairs and installing replacement parts.
Experience planning and leading technology assignments and projects.
Prior hands-on experience with the setup, configuration and administration of servers and backups.
Experience functioning as a technical expert across multiple project assignments.
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications.

Physical and/or Mental Qualifications:

Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists.
This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs.

EOE, including Disability/Vets.
Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in pompano beach, fl

Network Support Technician

IT Service Desk Support Staff (PT/Temporary)

IT Technician L1

Service Desk Technician

IT Helpdesk Technician

Help Desk Technician I

IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida

Service Desk Technician

IT Helpdesk Technician

Service Desk Admin I

IT Technician

IT Helpdesk Technician

Helpdesk Tier 3

IT Support Technician

Help Desk Technician

IT Service Desk Analyst

Info Systems Technician I

Network/Systems Support Technician

Desktop Support Engineer (Independent Contractor)

Desktop Support Engineer (Dispatch /Part-Time) Aventura, – Florida

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