Top 587 Customer service agent Jobs in Pompano Beach Fl

Front Office Manager - Hotel
Atlantic Hotel and Spa —Fort Lauderdale, FL
- $55,000 a year
- Weekends as needed
- English
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
Customer Service & Support Agent (Air Conditioning)
Air-Con International, Inc. —Pompano Beach, FL
- $18 - $20 an hour
- Full-time
- Bilingual
- Spanish
- Word processing
- Paid time off
Quick Apply
2d
Enterprise Sales Specialist
Premier Staffing Solution —Fort Lauderdale, FL
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Business development
- Health insurance
- Dental insurance
Quick Apply
5d
Entry Level Insurance Sales Agent - Hybrid Remote (FL)
Bankers Life —Deerfield Beach, FL
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (FL)
Bankers Life —Fort Lauderdale, FL
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Front Desk Agent
TRU HOME2 SUITES POMPANO BEACH —Pompano Beach, FL
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Front desk agent
Ocean Sky Hotel & Resort —Fort Lauderdale, FL
- From $17 an hour
- Full-time
- English
- High school diploma or GED
- Computer skills
- Free parking
- Disability insurance
Quick Apply
Reservation Agent (Part-Time)-1
U-Haul —Pompano Beach, FL
- Part-time
- High school diploma or GED
- Entry level
- Time management
- Paid holidays
- Health insurance
Customer Assistance Representative Full Time
American Airlines —Fort Lauderdale, FL
- From $16.10 an hour
- Overtime
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
3d
Wellness Advisor
Massage Envy —Pompano Beach, FL
- $14.50 - $16.00 an hour
- Full-time
- High school diploma or GED
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Answering Service Agent
Answering Service Care —Margate, FL
- $15.00 - $18.50 an hour
- Email
- Computer literacy
- Computer skills
- In-person
- Health insurance
- Dental insurance
Guest Service Agent/Front Desk Agent
La Quinta I-95 Deerfield Beach —Deerfield Beach, FL
- $15 - $17 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Receptionist - State Farm Agent Team Member
Chris McCafferty - State Farm Agent —Deerfield Beach, FL
- $17 an hour
- Full-time
- Computer literacy
- Office
- In-person
- 401(k)
- Paid time off
Quick Apply
Hotel Night Auditor/Hotel Front Desk
La Quinta I-95 Deerfield Beach —Deerfield Beach, FL
- $15 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
- Employee discount
Quick Apply
Front Desk Sales Associate
Massage Envy —Deerfield Beach, FL
- $14.50 - $16.00 an hour
- Full-time
- Front desk
- 1 year
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Answering Service Agent (Walk-In's Welcome)
Answering Service Care —Margate, FL
- $15.00 - $18.50 an hour
- Multiple hires
- In person
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
Hotel Front Desk Agent
Sheraton Suites Cypress Creek —Fort Lauderdale, FL
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent
Hyatt Centric Las Olas —Fort Lauderdale, FL
- $16 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
4d
Reservations Specialist
GO RENTALS —Fort Lauderdale, FL
- $20 an hour
- Weekends as needed
- English
- Research
- Mid-level
- Travel reimbursement
- AD&D insurance
Quick Apply
3d
Bilingual Customer Service Representative
Florida One Insurance —Hillsboro Beach, FL
- $42,600 - $92,000 a year
- Full-time
- Spanish
- English
- Office
- Health insurance
- Paid time off
Quick Apply
11d

I want to receive the latest job alert for customer service agent in pompano beach fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service agent jobs near pompano beach fl

Sales Specialist jobs in Fort Lauderdale, FL

Front Desk Agent jobs in Fort Lauderdale, FL

Entry Level Insurance Agent jobs in Fort Lauderdale, FL

Customer Service Representative jobs in Pompano Beach, FL

Front Desk Agent jobs in Pompano Beach, FL

Customer Service Representative jobs in Fort Lauderdale, FL

Receptionist jobs in Deerfield Beach, FL

Front Office Manager jobs in Fort Lauderdale, FL

Air Train Agent jobs in John F. Kennedy International Airport, Ny

Personal Lines Insurance Agent jobs in Florida

Reservation Agent jobs in Chandler, Az

Reservation Agent jobs in Detroit, Mi

Aca Agent jobs in Florida

Reservation Agent jobs in Alhambra, Ca

Reservation Remote jobs in Michigan

Reservation Agent jobs in Covington, Ky

Child Development Specialist jobs in New Jersey

Ese Specialist jobs in Florida

Sales Specialist jobs in Boca Raton, Fl

Medical Sales jobs in Grand Rapids, Mi

Front Office Manager - Hotel

Atlantic Hotel and Spa
Fort Lauderdale, FL

Quick Apply

Job Details

Full-time
$55,000 a year

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Staff supervision
Teamwork
Multilingual
English
Managing hospitality teams
Online booking platforms
Team development
Organizational skills
Leading team collaboration initiatives
Productivity software
Associate's degree
Team motivation (leadership skill)
Hotel experience

Full Job Description

Overview
We are seeking a dedicated and experienced Front Office Manager to oversee the daily operations of our front desk and guest services team. The ideal candidate will have a strong background in hospitality management, excellent customer service skills, and a passion for providing exceptional guest experiences. This role is crucial in ensuring that our guests feel welcomed and valued from the moment they arrive until their departure.

Duties

Manage front desk operations, ensuring smooth check-in and check-out processes for guests.
Supervise and train front office staff, fostering a positive work environment that encourages teamwork and high performance.
Handle guest inquiries, complaints, and requests promptly and professionally to ensure satisfaction.
Oversee night audit processes, ensuring accuracy in financial reporting and compliance with hotel policies.
Maintain effective communication with other departments to coordinate guest services and special requests.
Implement hotel management procedures to enhance operational efficiency and improve the overall guest experience.
Schedule, mentor, train and coach the Front Office team
Manage the Bell staff, monitoring and evaluating their performance
Represent hotel management in guest issue resolution, managing difficult service situations
Anticipate and improve guest satisfaction
Pro-actively monitor, track and respond to guest comments and feedback
Manage shift transfer process & proactively disseminate information
Participate in hotel departmental meetings
Interviews, hire and train guest services agents
Becomes informed of events/functions in the hotel during shifts.
Maintains a house bank and keeps an accurate report of daily receipts and deposits.
Work with and understand basic financial data and information.
Promote hotel services, facilities and outlets, provides the guest with information such as local attractions and directions, increasing guest satisfaction.
Stay updated on industry trends and best practices in hospitality to continually improve service delivery.

Qualifications

Proven experience in front desk operations or guest services within the hospitality industry, preferably in a hotel setting.
Strong knowledge of hotel management systems and night audit procedures.
Excellent customer service skills with the ability to handle challenging situations with professionalism.
Multilingual abilities are a plus, enhancing communication with diverse guests.
Strong leadership skills with the ability to motivate and develop staff effectively.
Detail-oriented with strong organizational skills to manage multiple tasks simultaneously.

Knowledge, Skills, Abilities Required

Proficient in the English language, both spoken and written. Second language is an asset.
Knowledge of Booking.com and Expedia Extranets is a must.
Excellent communications and interpersonal skills.
Strong Leadership and management skills.
Ability to multitask and handle multiple priorities in a fast-paced environment.
Attention to detail and strong organizational skills.
Proficient in Microsoft Office and hotel management software.
Flexible schedule, including weekends and holidays.

Interpersonal Abilities Required

Display genuine care for all co-workers and guest(s)
Professional leadership and motivation skills to lead our strong cohesive team
Ability to handle a multitude of tasks in a busy environment
Always maintain a professional appearance and manner
Excellent people skills
Demonstrate a can-do attitude for all team members
Excellent time management skills
Ability to multi-task and prioritize assignments
Excellent planning, coordination and organizational skills

Join our team as a Front Office Manager and play a key role in creating memorable experiences for our guests while leading a dynamic team in a thriving hospitality environment!

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

Associate (Preferred)

Experience:

Hotel experience: 2 years (Preferred)

Ability to Commute:

Fort Lauderdale, FL 33304 (Required)

Ability to Relocate:

Fort Lauderdale, FL 33304: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service agent jobs in pompano beach fl

Front Office Manager - Hotel

Customer Service & Support Agent (Air Conditioning)

Enterprise Sales Specialist

Entry Level Insurance Sales Agent - Hybrid Remote (FL)

Entry Level Insurance Sales Agent - Hybrid Remote (FL)

Front Desk Agent

Front desk agent

Reservation Agent (Part-Time)-1

Customer Assistance Representative Full Time

Wellness Advisor

Answering Service Agent

Guest Service Agent/Front Desk Agent

Receptionist - State Farm Agent Team Member

Hotel Night Auditor/Hotel Front Desk

Front Desk Sales Associate

Answering Service Agent (Walk-In's Welcome)

Hotel Front Desk Agent

Front Desk Agent

Reservations Specialist

Bilingual Customer Service Representative

I want to receive the latest job alert for customer service agent in pompano beach fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected