Top 102 Guest service agent Jobs in Pompano Beach Fl

Guest Relations Agent
The Boca Raton —Boca Raton, FL
- $18.50 - $19.00 an hour
- Full-time
- Microsoft Excel
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Quality Assurance Agent
The Boca Raton —Boca Raton, FL
- $20 an hour
- Overtime
- Hospitality
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
TRU HOME2 SUITES POMPANO BEACH —Pompano Beach, FL
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
9d
Front Desk Agent
KW Property Management LLC —Pompano Beach, FL
- Part-time
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
Front Desk Agent Part Time Evenings
KW Property Management LLC —Fort Lauderdale, FL
- $19 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Organizational skills
Quick Apply
5d
Guest Service Agent
Hilton —Fort Lauderdale, FL
- Full-time
- Hotel
- Entry level
5d
Hotel Customer Service/Front Desk Part/Full Time Pompano Beach
Executive Economy Lodge —Pompano Beach, FL
- $14 - $17 an hour
- Temporary
- Background check
- Management
- Mid-level
- Paid time off
- Employee discount
Quick Apply
12h
Hotel Front Desk Agent
Sheraton Suites Cypress Creek —Fort Lauderdale, FL
- $17 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Guest Service Agent
Stay Hospitality —Pompano Beach, FL
- $16 - $17 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Basic math
- Paid holidays
- Health insurance
Quick Apply
2d
Front Desk Agent
Doubletree Deerfield —Deerfield Beach, FL
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hilton Boca Raton Suites —Boca Raton, FL
- $17.75 an hour
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent - Part Time
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- $14 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Overnight Guest Service Agent
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- $14 an hour
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Marriott Front Desk
Apexx Management —Dania, FL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
Renaissance Boca Raton —Boca Raton, FL
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
6d
Cloister Guest Relations Agent
The Boca Raton —Boca Raton, FL
- $19 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to lift 25 pounds
7d
Reservations Agent - The Wyndham Deerfield Beach Resort
Wyndham Deerfield Beach Resort —Deerfield Beach, FL
- Weekends as needed
- Organizational skills
- Ability to stand for extended periods
- Communication skills
Quick Apply
1d
Guest Service Agent
NORTH BEACH VILLAGE RESORT —Fort Lauderdale, FL
- Weekends as needed
- Inventory management
- High school diploma or GED
- Front desk
Front Desk Agent
Hampton Inn Ft. Lauderdale Airport North Cruise Port —Fort Lauderdale, FL
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Front Desk Agent - AC Fort Lauderdale beach Hotel
Lodging Dynamics —Fort Lauderdale, FL
- $15 - $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Leadership
- Wellness program
- Health insurance
Quick Apply

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guest service agent jobs near pompano beach fl

Guest Relations Agent

The Boca Raton -
Boca Raton, FL

Quick Apply

Job Details

Full-time
$18.50 - $19.00 an hour
6 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Microsoft Excel
Resort experience
English
High school diploma or GED
Hospitality Management
Front desk

Full Job Description

Summary

 The ideal candidate will greet and register guests, providing prompt and courteous service with professionalism. Will assist with guests departing the Resort and can resolve and/or assisting with guest challenges throughout their stay. The Guest relations agent can promote hotel amenities and services to the guests.

Essential Functions

 Job duties include, although are not limited to:

Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Ensures guest knows location of room and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provides accurate information such on outlet hours, special VIP programs, events, etc.
Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.

Internal Relationships

 Reports to Guest Relations Manager, Assistant Director of Guest Relations and the Director of Guest Relations

 External Relationships

 Has regular contact with Guest Relations, Bell Team and Experience Center, Housekeeping, GEMs, Destinations and Experience Teams

 Qualifications

Ability to read, write, speak and understand the English language to communicate effectively with guests and employees. 
Ability to access and accurately input information using a moderately complex computer system, including property management systems.   
Knowledge in Microsoft Office, Word and Excel.

High School graduate or equivalent required
Degree in Hospitality or Hotel Management is preferred
Experience in a luxury hotel/resort setting preferred

Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing

In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Type: Full-time

Pay: $18.50 - $19.00 per hour

Benefits:

Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Experience:

Hospitality: 1 year (Preferred)
Luxury resort: 1 year (Preferred)
Front desk: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in pompano beach fl

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Reservations Agent - The Wyndham Deerfield Beach Resort

Guest Service Agent

Front Desk Agent

Front Desk Agent - AC Fort Lauderdale beach Hotel

I want to receive the latest job alert for guest service agent in pompano beach fl

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