Top 5 Helpdesk team leader Jobs in Pompano Beach Fl

Helpdesk Support (Nightshift 11PM-8AM)
VITAS Healthcare —Miramar, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Director of IT Operations
AutoNation —Fort Lauderdale, FL
- Full-time
- Computer Science
- Master's degree
- 8 years
- Dental insurance
- Vision insurance
Quick Apply
IT Support Lead
Site Impact —Coral Springs, FL
- Full-time
- Google Workspace
- Computer science
- Azure
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Supervisor
United Data Technologies —Miramar, FL
- Full-time
- Hybrid work
- 5 years
- Pass drug screening
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Help Desktop Support Technician III
Cardone Enterprises Inc —Aventura, FL
- Email
- Google Workspace
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
5d

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Helpdesk Tier 1
TGIPOWER LLC —Boca Raton, FL
Flexibility in scheduling is required to accommodate project deadlines, urgent issues, and after-hour maintenance calls. Strong background in Windows 10/11.
$50,000 - $60,000 a year
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Information Technology Engineer
Greater Miami Expressway Agency —Miami, FL
Provide technical assistance on FL 511 and inter-state / inter-agency connection management. Possession of a valid Florida Driver’s License and ability to…
$85,000 - $115,000 a year
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Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
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Helpdesk Support (Nightshift 11PM-8AM)

VITAS Healthcare -
Miramar, FL

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
IT department experience

Full Job Description

The Help Desk Analyst provides first-level technical support to computer users throughout the organization. This position is responsible for investigating, diagnosing, and resolving routine software, hardware, networking, and other computer-related issues.

Candidates must be available to work varying shifts. The specific schedule and hours for this position will be determined based on operational needs.

Essential Duties and Responsibilities

Answer, evaluate, and prioritize incoming requests for technical assistance received by telephone, voicemail, email, and in person.
Provide support to users experiencing hardware, software, networking, and other technology-related issues.
Gather relevant information about reported problems and guide users through diagnostic procedures to identify the source of the issue.
Determine whether technical problems are related to hardware components such as modems, printers, cables, telephones, or other equipment.
Perform problem recognition, research, isolation, resolution, and follow-up for routine user issues.
Escalate complex or unresolved problems to a supervisor or the appropriate technical support team.
Document technical issues, troubleshooting steps, and resolutions accurately and thoroughly.
Communicate professionally with users and provide timely updates regarding the status of their requests.

Qualifications

Five years of general information technology experience.
Three years of specific experience providing customer or technical support.
Ability to manage multiple assignments and priorities simultaneously.
Ability to communicate tactfully and professionally, both verbally and in writing, with department leaders, managers, coworkers, users, and vendors.
Strong problem-solving, customer service, and interpersonal skills.
Working knowledge of computers, internet-based systems, and automated applications.
Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field from an accredited college or university, or the international equivalent, preferred.

Equal Employment Opportunity

VITAS Healthcare is an Equal Opportunity Employer and is committed to providing employment opportunities without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.

EOE/AA M/F/D/V

VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.

All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.

Benefits Include:

Competitive compensation
Health, dental, vision, life and disability insurance
Pre-tax healthcare and dependent care flexible spending accounts
Life insurance
401(k) plan with numerous investment options and generous company match
Cancer and/or critical illness benefit
Tuition Reimbursement
Paid Time Off
Employee Assistance Program
Legal Insurance
Roadside Assistance
Affinity Program

Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.

Choose a Career with VITAS

Quick Apply

Refine Your Search

helpdesk team leader jobs in pompano beach fl

Helpdesk Support (Nightshift 11PM-8AM)

Director of IT Operations

IT Support Lead

Service Desk Supervisor

Help Desktop Support Technician III

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