Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions.
Provides exceptional customer service by assisting clients with their bank transaction such as: receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, place holds on accounts for uncollected funds. Explains, promotes, sells products or services such as traveler’s checks, money orders, and cashier's checks. Promotes cross selling of our products and services. Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.
24 bachelor's degree credits approved or equivalent combination of education and experience.
Two years of experience in customer services, sales, cash handling or related experience.
- Ability to stand for long periods of time.
- Physical effort: Able to lift up to 50-pounds bags of coins.
- Willingness to serve the client.
- Ability to identify the client’s problems and necessities in order to offer different alternatives and solutions.
- Excellent interpersonal skills and be able to work in groups.
- Ability to manage difficult situations with clients.
- Communication skills in both spoken and written English and Spanish.
- Ability to establish priorities and work with multiple tasks at the same time.
- Ability to work under pressure and meet deadlines.
- Flexibility to work extended hours, holidays and travel if necessary.
- Computer skills.
1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future
In order to be considered for this position, you must be available to attend training in the San Juan area for 18 business days from 8:00 AM to 5:00 PM starting on August 2026. Work schedule will be assigned based on business needs and may include saturdays as a regular workday.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
ABOUT US
Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at [email protected]. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
