Top 58 Quality assurance Jobs in Ponce, Pr

Quality Control Specialist - You must reside in Puerto Rico
Atento PR —Puerto Rico
- $15.55 - $16.00 an hour
- Temporary
- Remote
- Spanish
- English
- Mid-level
Quick Apply
5d
Quality Applications Spec
Weil Group, Inc —Villalba, PR
- Temporary
- Bilingual
- Background check
- Analysis skills
Quick Apply
12d
Quality Inspector I
Kelly Services —Santa Isabel, PR
- $10.50 an hour
- Full-time
- Math
- US work authorization
- Fair chance
- Paid holidays
- Disability insurance
Quick Apply
QC Analyst I
Croda —Salinas, PR
- Online Application
- Quality control
- Entry level
6d
Quality Site Head
Baxter —Aibonito, PR
- $168,000 - $231,000 a year
- 7 years
- Engineering
- Organizational skills
- Paid parental leave
- Employee stock purchase plan
7d
CAPA Investigator
Baxter —Jayuya, PR
- Extended hours
- 3 years
- Master's degree
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Quality Lead, Global QS NC & CAPA Process Owner
CooperVision —Juana Díaz Municipio, PR
- $106,506 - $142,008 a year
- Full-time
- Office
- Analysis skills
- Travel
Quality Technician 2
Campofresco Corp. —Santa Isabel, PR
- Full-time
Quick Apply
Computer System Validation (CSV)
Technical Engineering & Consulting —Yauco, PR
- $29.12 - $45.14 an hour
- Full-time
- In-person
- Entry level
Quick Apply
14d
Unlock your full potential and soar to new heights with our proven professional development program.
GokeUSLab —Santo Domingo, PR
- $20,000 - $30,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Health insurance
JT678 - QUALITY APPLICATIONS SPECIALISTS
Quality Consulting Group —Villalba, PR
- Product management
- Senior level
- Leadership
12d
Petroleum Inspector - Ponce, Puerto Rico
Bureau Veritas —Ponce, PR
- Full-time
- Basic math
- High school diploma or GED
- Driver's License
Supplier Qual Engineer II
Weil Group, Inc —Villalba, PR
- Temporary
- Background check
- Computer literacy
- Engineering
Quick Apply
Supplier Qual Engineer I
Weil Group, Inc —Villalba, PR
- Temporary
- Bilingual
- Background check
- Mid-level
Quick Apply
JT839 - SUPPLIER QUALITY ENGINEER I
Quality Consulting Group —Villalba, PR
- Bilingual
- Engineering
- Mid-level
USACE Quality Control Manager
Kundlas Consulting Group LLC —Ponce, PR
- Management
- Writing skills
- Engineering
Quick Apply
Sr. Quality Applications Specialist
Flexible & Integrated Technical Services, LLC —Villalba, PR
- Spanish
- Customer service
- Engineering
Quick Apply
12d
Cleaning Validation Specialist
Moriah Engineering —Jayuya, PR
- Engineering
- Mid-level
- Ability to climb stairs
Quick Apply
Validation Specialist (Cleaning-In-Place)
Validation & Engineering Group, Inc —Juana Díaz, PR
- Extended hours
- 7 years
- Senior level
Quick Apply
Inspector
Amspec LLC. —Peñuelas, PR
- Overtime
- Word processing
- Computer literacy
- Basic math
Quick Apply

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quality assurance jobs near ponce, pr

Quality Control Specialist - You must reside in Puerto Rico

Atento PR -
Puerto Rico

Quick Apply

Job Details

Temporary | Full-time
$15.55 - $16.00 an hour
5 days ago

Qualifications

Spanish
Spreadsheets
Coaching
English
Quality control
Productivity software
Analytics

Full Job Description

Atento is looking for a detail-oriented Quality Control Specialist to help drive excellence in customer experience and operational performance. In this role, you will monitor, evaluate, and analyze customer interactions to ensure compliance with company standards, identify improvement opportunities, and support the continuous development of our teams.

Key Responsibilities

Monitor and evaluate calls, chats, emails, and other customer interactions according to quality standards.
Provide accurate and constructive feedback to agents and leadership teams.
Identify performance trends, gaps, and opportunities for improvement.
Ensure adherence to client requirements, company policies, and compliance guidelines.
Prepare quality reports and share actionable insights with Operations and Training teams.
Participate in calibration sessions to maintain scoring consistency and accuracy.
Support quality improvement initiatives and performance enhancement plans.

Qualifications

Fluent in English and Spanish (written and verbal).
Previous experience in Quality Assurance, Quality Control, Customer Service, or a related role in a call center/BPO environment.
Strong analytical and problem-solving skills.
Excellent communication and coaching abilities.
Proficiency in Microsoft Office, particularly Excel.
High attention to detail and ability to work independently

Position Details

Job Type: Full-Time, Temporary
Assignment Type: Temporary position based on business needs.
Location: Remote
Schedule: Must have flexible availability, including weekends and varying schedules based on business needs.

Why Atento?

Join a global team dedicated to delivering exceptional customer experiences for some of the world's leading brands. At Atento, you'll have the opportunity to grow professionally while contributing to a culture of excellence, innovation, and continuous improvement.

Call Us Home

If you're passionate about quality, continuous improvement, and helping teams deliver their best performance, we'd love to hear from you! Apply today and discover why more than 150,000 employees worldwide choose to call Atento home.

Atento is an award-winning global CX solutions company that creates exceptional experiences for some of the world’s most recognized brands and their customers. We are a team of innovators, problem-solvers, and game-changers who thrive in fast-paced environments and are committed to making a difference every day.

Atento is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Pay: $15.55 - $16.00 per hour

Application Question(s):

Do you have experience conducting quality evaluations or audits?

Experience:

Quality control: 1 year (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

quality assurance jobs in ponce, pr

Quality Control Specialist - You must reside in Puerto Rico

Quality Applications Spec

Quality Inspector I

QC Analyst I

Quality Site Head

CAPA Investigator

Quality Lead, Global QS NC & CAPA Process Owner

Quality Technician 2

Computer System Validation (CSV)

Unlock your full potential and soar to new heights with our proven professional development program.

JT678 - QUALITY APPLICATIONS SPECIALISTS

Petroleum Inspector - Ponce, Puerto Rico

Supplier Qual Engineer II

Supplier Qual Engineer I

JT839 - SUPPLIER QUALITY ENGINEER I

USACE Quality Control Manager

Sr. Quality Applications Specialist

Cleaning Validation Specialist

Validation Specialist (Cleaning-In-Place)

Inspector

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