Top 270 Customer experience analyst Jobs in Pontiac, Mi

Customer Experience Analyst I
United States Steel Corporation —Troy, MI
- Oracle
- Computer literacy
- Mid-level
Fleet Operations Invoicing Analyst
Stellantis —Auburn Hills, MI
- Mid-level
- Office
- Bachelor's degree
Material / Inventory Analyst
Slate Auto —Troy, MI
- $85,431 - $128,146 a year
- Full-time
- Ability to walk for extended periods
- ERP systems
- Mid-level
- Disability insurance
- Health insurance
Supply Chain Analyst
iGPS LOGISTICS —Clinton Township, MI
- From $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Netsuite System Administrator - Financial Data Analyst
Futuramic Tool & Engineering —Warren, MI
- Overtime
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior FX Ops Payment Analyst
Mphasis Limited —Troy, MI
- $28 - $32 an hour
- Overtime
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Quick Apply
Senior Financial Analyst / Investigator supporting the US Attorney's Office
FSA Federal —Detroit, MI
- Full-time
- CPA
- Pass drug screening
- 3 years
- AD&D insurance
- Disability insurance
13d
Senior Cyber Security Analyst
RHP Properties —Farmington Hills, MI
- Azure
- 5 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Senior Analyst, Indirect Tax
Lineage Logistics —Novi, MI
- Full-time
- ERP systems
- System design
- Research
- Disability insurance
- Health insurance
Quick Apply
Financial Analyst- Supply Chain
Lipari Foods —Warren, MI
- Full-time
- Oracle
- Office
- Finance
Financial Analyst- Manufacturing
Lipari Foods —Warren, MI
- Full-time
- 5 years
- Finance
- Analysis skills
Sales Support Analyst
The United Green —Lake Orion, MI
- $21 - $23 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6h
Order and Delivery Operations Analyst
Slate Auto —Troy, MI
- $85,431 - $128,146 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Business Analyst
Cyrix Data Systems —West Bloomfield Township, MI
- $40 an hour
- Full-time
- 5 years
- Office
- Bachelor's degree
Customer Care Reporting & Analytics Analyst
Stellantis —Auburn Hills, MI
- Microsoft Excel
- Mid-level
- Master's degree
Market Intelligence Analyst
Stellantis —Auburn Hills, MI
- Mid-level
- Analysis skills
- Bachelor's degree
Sourcing Analyst
Cummins Inc. —Troy, MI
- $58,400 - $87,600 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
10d
Procurement Analyst
BAE Systems Inc. —Sterling Heights, MI
- $67,406 - $114,590 a year
- Full-time
- Hybrid work
- Oracle
- Mid-level
- Office
- Health savings account
- Paid holidays
1d
Technical Support Analyst
BUTZEL LONG —Troy, MI
- Mid-level
- Office
- Windows
Marketing Analyst
Faurecia —Auburn Hills, MI
- Mid-level
- Analysis skills
- Continuous improvement
7d

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customer experience analyst jobs near pontiac, mi

Customer Experience Analyst I

United States Steel Corporation -
Troy, MI

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Job Details

Qualifications

Computer operation
Customer communication
Computer literacy
Spreadsheets
Productivity software
Cross-functional communication

Full Job Description

The Customer Experience Analyst is exposed to various aspects of U.S. Steel’s overall business and will manage a specific group of customer accounts to achieve major business objectives. The interaction with the customer and multiple cross functional groups within the Corporation will provide a well-rounded basic knowledge of the order-to-cash process from beginning to end. This is a remote commuter position, and you will have the ability to work remote while also being able to commute to our Automotive Center in Troy, MI for training, development, and collaboration, as needed. In addition, up to 25% travel can be expected.

Responsibilities:

Manages orders through the Oracle EBS order entry system while ensuring order specifications, sizes, pricing, and any other production or shipment information is compared to and validated against the customer purchase orders.
Maintains customer forecasts and is measured on accuracy
Communicates regularly with customers, producing facilities, technical personnel, and Marketing on various issues including order entry, production, pricing, etc.
Follows the production of orders to ensure on-time delivery to the customer.
Releases material and ensures delivery based on requirements from the customer.
Manages inventories, and specifically aged inventories, as well as shipments to meet customer supply requirements.
Collaborates with the Regional Sales Manager to maintain favorable customer relationships and obtain specific market information for business forecasting.
Performs root cause analysis for inventory variance to ensure all exception issues are being addressed with corrective action.
Participates in projects to deliver initiatives with a focus on efficiency improvements.
Provides outstanding service experience for the customer.

Requirements:

Bachelor’s degree in business administration, communications, supply chain management, or a closely related field OR an equivalent combination of education and experience
A minimum of two years of related experience in customer experience or closely related function
Excellent communications and interpersonal skills
Excellent planning and organization skills
Excellent attention to detail while working in a fast-paced environment
Proficient in Microsoft Office, particularly Excel
Able to adapt to and master web-based support applications
Demonstrated ability to work collaboratively in a matrix environment
Related experience in steel, metals, or closely related industry preferred

Preferred Skills:

Ability to use problem solving techniques to identify and enhance customer value drivers
Demonstrates effective project management skills and the ability to manage multiple tasks
Identifies and develops opportunities for projects across multiple supply chain disciplines.
Work Environment/Physical Requirements:
Commuter remote structure.
Ability to travel 25% of the time.
Capability to constantly operate a computer.
Must be able to remain stationary 50% of the time.

Apply Now

Refine Your Search

customer experience analyst jobs in pontiac, mi

Customer Experience Analyst I

Fleet Operations Invoicing Analyst

Material / Inventory Analyst

Supply Chain Analyst

Netsuite System Administrator - Financial Data Analyst

Senior FX Ops Payment Analyst

Senior Financial Analyst / Investigator supporting the US Attorney's Office

Senior Cyber Security Analyst

Senior Analyst, Indirect Tax

Financial Analyst- Supply Chain

Financial Analyst- Manufacturing

Sales Support Analyst

Order and Delivery Operations Analyst

Business Analyst

Customer Care Reporting & Analytics Analyst

Market Intelligence Analyst

Sourcing Analyst

Procurement Analyst

Technical Support Analyst

Marketing Analyst

I want to receive the latest job alert for customer experience analyst in pontiac, mi

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