Top 545 Patient access representative Jobs in Pontiac Mi

Patient Service Representative II
Solaris Health Holdings LLC —West Bloomfield Township, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Full Time Medical Receptionist
Dermatology Specialists of Shelby —Shelby Charter Township, MI
- $18 - $20 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Front Desk Medical Receptionist
Michigan Dermatology Institute —Waterford, MI
- $18 - $23 an hour
- Full-time
- Entry level
- Under 1 year
Quick Apply
Front Desk Receptionist
Dr. Hill's Family Dental —Orion, MI
- $23.68 - $28.52 an hour
- Part-time
- Background check
- Dental office
- In-person
- Dental insurance
Quick Apply
7d
Patient Access Representative
Trinity Health Michigan —Pontiac, MI
- $16.92 an hour
- Full-time
- Research
- High school diploma or GED
- ER
- Disability insurance
- Health insurance
6d
Patient Access Coordinator
Trinity Health Michigan —Pontiac, MI
- $19.45 - $26.02 an hour
- 12 hour shift
- Hospital
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Front Desk Receptionist
Troy Dental Studio —Troy, MI
- $23.42 - $28.20 an hour
- Full-time
- Bilingual
- Dental office
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Dermatology Medical Receptionist - Private Practice
Legacy Dermatology Group —Waterford, MI
- Full-time
- Private practice
- Sales
- Typing
- Paid time off
Quick Apply
Patient Information Liaison
Women's Excellence in OB/GYN —Lake Orion, MI
- From $18 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Patient Access Representative (Clarkston)
McLaren Health Care —Clarkston, MI
- Part-time
- Microsoft Outlook
- Surgery
- Hospital
9d
Phone Receptionist - Medical Office
Arcturus Healthcare PLC —Troy, MI
- Computer literacy
- Databases
- Organizational skills
Medical Receptionist - Part time
Eastlake Cardiovascular PC —Rochester Hills, MI
- Part-time
- Organizational skills
- Communication skills
- Cardiology
Quick Apply
Medical Receptionist - Primary Care Bloomfield
Trinity Health Michigan —Bloomfield Township, MI
- Full-time
- Primary Care
- High school diploma or GED
- 1 year
Patient Registration Rep - Rochester Patient Access - Part-Time (24 Hours/Week)
Henry Ford Health —Rochester, MI
- Part-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Medical Receptionist
Eastlake Cardiovascular PC —Rochester Hills, MI
- 8 hour shift
- Private practice
- HIPAA
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Representative/Receptionist
CNS Healthcare —Pontiac, MI
- $14.88 - $17.50 an hour
- Bilingual
- Word processing
- HIPAA
- Paid parental leave
- Paid holidays
Quick Apply
3d
Medical Receptionist
Arcturus Healthcare PLC —Rochester Hills, MI
- Extended hours
- Private practice
- Inventory management
- Administrative experience
- Health insurance
- Dental insurance
Phone Receptionist/Scheduling - Medical Office
Arcturus Healthcare —Troy, MI
- Full-time
- Computer literacy
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Receptionist/Office Assistant
Pirzada Wellness —Rochester Hills, MI
- From $17 an hour
- Full-time
- Word processing
- Medical office experience
- Organizational skills
Quick Apply
Receptionist & Medical Records
The Springs at Rochester Hills —Rochester Hills, MI
- $17 an hour
- Full-time
- Skilled nursing facility
- Microsoft Outlook
- HIPAA
- Opportunities for advancement
Quick Apply

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Patient Service Representative II

Solaris Health Holdings LLC -
West Bloomfield Township, MI

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

patient access representative jobs in pontiac mi

Patient Service Representative II

Full Time Medical Receptionist

Front Desk Medical Receptionist

Front Desk Receptionist

Patient Access Representative

Patient Access Coordinator

Front Desk Receptionist

Dermatology Medical Receptionist - Private Practice

Patient Information Liaison

Patient Access Representative (Clarkston)

Phone Receptionist - Medical Office

Medical Receptionist - Part time

Medical Receptionist - Primary Care Bloomfield

Patient Registration Rep - Rochester Patient Access - Part-Time (24 Hours/Week)

Medical Receptionist

Front Desk Representative/Receptionist

Medical Receptionist

Phone Receptionist/Scheduling - Medical Office

Receptionist/Office Assistant

Receptionist & Medical Records

I want to receive the latest job alert for patient access representative in pontiac mi

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