Top 2 Customer support coordinator Jobs in Poplar Bluff, Mo

Customer Service Representative /Dispatch Coordinator
Aire Solutions —Poplar Bluff, MO
- $16 - $20 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
6d

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Customer Service Representative /Dispatch Coordinator
Aire Solutions —Poplar Bluff, MO
License: Possess a valid driver’s license. Appointment Booking: Handle inbound calls and make outbound follow-up calls to book appointments for our service…
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Client Support Representative
Parmele Disability Advocates —Poplar Bluff, MO
Perform administrative and case support tasks to assist with overall case management operations. We provide comprehensive paid training and ongoing support to…
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Customer Service Representative /Dispatch Coordinator

Aire Solutions -
Poplar Bluff, MO

Apply Now

Job Details

Full-time
$16 - $20 an hour
6 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Driver's License
Computer skills

Full Job Description

Pay & Benefits

- Pay Range: [$16.00 - $20.00] per hour (Dependent on experience)
- Job Type: Full-time /
- Our Rewards:
  - 401(k) with fully vested company match
  - Medical, Dental, and Vision insurance
  - Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  - Paid Time Off (PTO) and paid holidays
  - Professional development and career growth opportunities
  - Employee discounts on AC services

About Aire Solutions

At Aire Solutions, we are driven by integrity, premium comfort solutions, and top-tier workmanship. We believe that building lasting relationships starts with excellent communication. We are looking for an energetic, motivated Customer Service Representative to join our local team and serve as the friendly voice of our company.

Job Summary

The Customer Service Representative is responsible for building lasting relationships with our customers and the Aire Solutions team. In this role, you will connect with customers in our local communities to schedule service, maintenance, or new system installation appointments.

Key Responsibilities

Appointment Booking: Handle inbound calls and make outbound follow-up calls to book appointments for our service technicians and sales teams.
Team Coordination: Provide accurate, detailed appointment information to our field teams to ensure seamless service delivery.
Performance Tracking: Log and track calling efforts, bookings, and customer interactions in our dispatching system.
Customer Follow-Up: Reach out to customers post-service to ensure total satisfaction and maintain our high standards of care.
Ad-Hoc Support: Perform other office administrative duties as requested to support the branch.

What We Are Looking For (Qualifications)

Education: High school diploma or equivalent.
License: Possess a valid driver’s license.
Eligibility: Eligible to work in the U.S. without sponsorship.

Skills for Success

Personality: Energetic, friendly, and possess strong interpersonal skills.
Communication: Excellent verbal and written communication skills.
Efficiency: Ability to multi-task, manage time effectively, and handle tasks with minimal supervision.
Reliability: Dependable, punctual, and consistent attendance.

Physical Demands

Ability to operate a computer, phone, and standard office equipment.
Ability to sit or stand at a workstation for extended periods of time.

Equal Opportunity Employer

Aire Solutions is an Equal Opportunity Employer. All employment decisions—including hiring, promotion, discipline, or discharge—are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, genetic information, physical or mental disability, marital status, veteran status, or any other status protected by federal, state, or local laws.

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