Top 149 Customer service representative Jobs in Port Charlotte Fl

PAC- Patient Access Center Representative
US Eye —Venice, FL
- Full-time
- HIPAA
- High school diploma or GED
- Ability to lift 50 pounds
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9d
CSR & Scheduling Coordinator
HVAC —Venice, FL
- $19 - $23 an hour
- Full-time
- Office
- In-person
- Entry level
- Paid holidays
- Paid time off
Quick Apply
1d
Customer Service in Venice!
Waste Pro —Venice, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
Customer Service Representative
U-Haul —Port Charlotte, FL
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
2d
Customer Service Representative
Havenhaus Furniture —Port Charlotte, FL
- $18.10 - $19.70 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Freedom Boat Club - Member Experience Center Representative
Brunswick Corporation —Venice, FL
- $37,440 - $48,100 a year
- Full-time
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Health savings account
- Health insurance
4d
Customer Service Associate
Wawa, Inc. —Port Charlotte, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Insurance Customer Service Representative
Chapman Insurance Group —Punta Gorda, FL
- $48,000 - $53,000 a year
- Full-time
- High school diploma or GED
- Entry level
- Commercial
- Disability insurance
- Health insurance
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Customer Service Representative ( Loan Consultant II )
Lendmark Financial Services —Port Charlotte, FL
- $20 - $23 an hour
- Full-time
- Spanish
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
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Customer Service Representative I
Englewood Water District —Englewood, FL
- $20.04 an hour
- Writing skills
- Office
- High school diploma or GED
Client Service Representative
North Port Animal Hospital —North Port, FL
- Full-time
- Basic math
- Medical terminology
- 2 years
- Health savings account
- Disability insurance
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Customer Service Associate I
Dollar Tree —Port Charlotte, FL
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Pharmacy Customer Service Associate
Walgreens —Port Charlotte, FL
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
1d
Customer Service Associate I
Family Dollar —Punta Gorda, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Bethany Bell - State Farm Agent —Venice, FL
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Retail Office Associates/Customer Service
BAERS Furniture Co Inc —Pt Charlotte, FL
- Weekends as needed
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Customer Service/Sales
Home Depot —Port Charlotte, FL
- Entry level
Permitting Specialist / CSR
Brown Heating, Cooling and Plumbing —Venice, FL
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
19h
Inbound Communications Specialist
Excel Telemessaging —Venice, FL
- $17 an hour
- Weekends as needed
- Computer literacy
- Data entry
- Typing
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Dean Mcconville - State Farm Agent —North Port, FL
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply

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PAC- Patient Access Center Representative

US Eye -
Venice, FL

Quick Apply

Job Details

Full-time
9 days ago

Qualifications

High school diploma or GED
Productivity software

Full Job Description

JOB SUMMARY:

The Patient Access Center Representative will be part of a newly formed US EYE Patient Access (Call Center) Team and function as the first point-of-contact for the overall patient experience. This representative will be responsible for assessing patient needs, scheduling patient appointments, and assisting with any inquiries from the general public via phone. The ideal candidate will strive to provide an unparalleled patient experience. All team members must effectively function in a high call volume environment, and remain friendly, focused, and calm under pressure.

ESSENTIAL JOB FUNCTIONS (other duties as required):

Answers and triages incoming calls in a high-volume setting in a courteous and highly professional manner. Provides patients with an exceptional, one of kind experience that leads to high levels of patient satisfaction.
Responds to incoming appointment requests via email, Phreesia and other alternate paths into the practice.
Works in tandem with our contact center team to manage the phone queue and respond to patients efficiently, always mindful of service response times.
Accurately schedules appointments according to our practice templates and protocols.
Assists referring physicians with scheduling patients.
Effectively obtains patient demographic, clinical and insurance information and enter accurately in our practice management system.
Learns, retains and applies medical knowledge regarding scheduling, surgical and clinical protocols.
Meets productivity and patient care standards that align with our standards for the patient experience.
Ensures patient confidentiality.
Establishes strong work partnerships throughout the practice in order to provide a high quality of accurate information to patients.

COMPETENCIES:

Ability to provide exceptional customer service that supports high patient experience standards.
Ability to accurately follow oral and written instructions.
Strong oral communication skills. Communicates clearly, professionally and with a high level of self-awareness to patients.
Ability to address and resolve conflict when dealing with the public.
Capable of maintaining high degree of confidentiality that meets all HIPAA requirements.
Strong time management skills.
Ability to interact with the public and coworkers in a professional, respectful, and courteous manner.

WORK ENVIRONMENT:

The work environment is fast paced, requires strong time management and productivity skills. Contact center representatives must be internally motivated and capable of working independently.

PHYSICAL DEMANDS:

Occasional walking, standing, and sitting. May include bending.
Use hands to handle or feel objects, reach with hands and arms
Verbal communication and ability to hear
Lift moderately heavy objects (up to 50 pounds)
Use of close, distance and peripheral vision

POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a full-time on site hourly position.

TRAVEL:

Minimal requirements for travel may be required from time to time.

REQUIRED EDUCATION AND EXPERIENCE:

High school graduate, with previous experience in a customer service role or call center.
Technology savvy, with competency in Office Suite and ability to learn software applications as required.

PREFERRED EDUCATION AND EXPERIENCE:

Previous experience in a contact center or healthcare environment is valued, but not required.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Refine Your Search

customer service representative jobs in port charlotte fl

PAC- Patient Access Center Representative

CSR & Scheduling Coordinator

Customer Service in Venice!

Customer Service Representative

Customer Service Representative

Freedom Boat Club - Member Experience Center Representative

Customer Service Associate

Insurance Customer Service Representative

Customer Service Representative ( Loan Consultant II )

Customer Service Representative I

Client Service Representative

Customer Service Associate I

Pharmacy Customer Service Associate

Customer Service Associate I

Customer Service Representative - State Farm Agent Team Member

Retail Office Associates/Customer Service

Customer Service/Sales

Permitting Specialist / CSR

Inbound Communications Specialist

Customer Service Representative - State Farm Agent Team Member

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JOB SUMMARY:

ESSENTIAL JOB FUNCTIONS (other duties as required):

Minimal requirements for travel may be required from time to time.

REQUIRED EDUCATION AND EXPERIENCE:

PREFERRED EDUCATION AND EXPERIENCE:

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