Top 4 Help desk technician Jobs in Port Huron Mi

Desktop Support Technician
Confidential —Port Huron, MI
- Overtime
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
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1d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Port Huron, MI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
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Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
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3d
Help Desk Technician
Brooksource —Etna, OH
Resolve first level service calls in a timely, accurate, and professional manner. Evaluate documents, prioritize, and resolve support calls.
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Desktop Support Technician

Confidential
Port Huron, MI

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Microsoft Outlook
Customer returns handling
Account troubleshooting
Spreadsheets
Laptop (troubleshooting support)
Hardware maintenance
Equipment troubleshooting
Windows
User training (technical support)
Field IT support technician experience
Computer hardware
Desktop (troubleshooting support)
Help desk systems
Desktop support analyst experience
Desktop administration
Hardware diagnostics

Full Job Description

Job Summary

Install system software upgrades include planning and scheduling, testing and coordination. Perform workstation and server administration set up. Coordinate disk space planning and management. Maintain growth statistics, space forecasts, tape libraries and software and hardware inventories. Perform data backups and recoveries. Maintain proper software and hardware inventories.

Responsibility

Complete assignments from the Service Desk efficiently and effectively as possible within assigned priority to meet standards of performance.
Troubleshoot and resolve office desktop issues.
Act as the face of IT at the facility and route issues or work with other members of the IT department as necessary to resolve issues in a timely manner.
Inform IT Network Administrator of any issues that require their involvement.
Purchase software or hardware for the facility according to standards and purchasing procedures.
Ensure licensed software is used within the facility and the information is maintained in the licensing database.
Setup and install all network attached equipment at the facility.
Maintain software and hardware on desktops within the facilities including Office Automation software, Anti-Virus, PC management software per the Desktop Setup Checklist.
Maintain an up-to-date hardware and software inventory for the facilities utilizing the methods prescribed by Corporate IT Management.
Support unique systems within the facilities such as local MRP/ERP, PM system, Time and Attendance, QA equipment, door controllers, buzzers and any other unique software or hardware.
Administer local phone system including paging, voicemail, and any moves/additions/changes within the facilities.
Prepare, monitor and adjust work schedule as needed.
Other duties as assigned.

Academic/Educational Requirements

MCSA Certification preferred.
CompTIA A+ Certification preferred.
Bachelor’s degree in computer science preferred.
Proficient in Microsoft Excel, Word and Outlook.
Knowledge of data communications troubleshooting.
Ability to evaluate information technology needs and user software needs.
ITIL and ITSM knowledge is preferred.
Hands on experience within Windows 10 environment.
Experience with helpdesk software.
Microsoft Office 2016 experience.
Basic desktop and laptop hardware troubleshooting.
Continuous learning to update technical knowledge.
Strong communication, presentation, interpersonal, organizational, planning and documentation skills.
Must be able to work a flexible schedule which may include first, second or third shift hours and weekends.

Required Skills/Experience

Team Player
Reliable
Motivated
Flexible
Detail Oriented
Analysis/Problem Solving
Organized

Working Conditions

45 hours per week-overtime when required due to department demands

Please note: All schedules and changes to working hours must be approved by the department manager. Schedule is subject to change based on discretion of department manager.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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help desk technician jobs in port huron mi

Desktop Support Technician

Now Hiring IT and Telecom Field Technicians

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I want to receive the latest job alert for help desk technician in port huron mi

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