Top 10 Guest service agent Jobs in Portage In

Front Office Agent– Grand Gardner Hotel
Urschel Laboratories, Inc. —Valparaiso, IN
- $14.84 - $18.00 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Merrillville, IN
- From $16 an hour
- Part-time
- No education required
- Computer literacy
- Hotel
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent
4411 Inn & Suites —Michigan City, IN
- $14 - $16 an hour
- Part-time
- English
- Ability to climb stairs
- Hotel
Quick Apply
6d
Front Desk Agent
Hampton Inn & Suites - Hammond —Hammond, IN
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
Sales Associate
Little Green Apple Hallmark —Valparaiso, IN
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
Quick Apply
Front Desk Agent
Baymont by Wyndham —Merrillville, IN
- From $12 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
7d
Front Desk Agent Night Auditor
Holiday Inn Express & Suites Chicago South-Lansing —Lansing, IL
- $15 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Best Western —La Porte, IN
- From $11 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
Quick Apply
10d
Sales Leader
Little Green Apple Hallmark —Munster, IN
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
Quick Apply

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guest service agent jobs near portage in

Front Office Agent– Grand Gardner Hotel

Urschel Laboratories, Inc.
Valparaiso, IN

Quick Apply

Job Details

Full-time
$14.84 - $18.00 an hour

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance

Qualifications

Retail sales transactions
Hotel and accommodations payment processing
Phone communication
Cash register operations
Property management systems (PMS)
Multi-line phone systems
Productivity software
POS systems

Full Job Description

Urschel, a 100% employee-owned company, is seeking a dedicated and service-focused hospitality leader to join the opening team of the new Grand Gardner Hotel as Front Office Agent. The Grand Gardner Hotel is an Urschel Development property located in Downtown Valparaiso, IN. Urschel Development is a fully owned subsidiary of Urschel Laboratories located in Chesterton, Indiana.

Opening in the second quarter of 2026, this independent boutique hotel is located on a quiet, tree-lined street just steps away from downtown Valparaiso. Designed to feel welcoming to both guests and employees, it features 58 rooms and suites, a speakeasy, banquets space, boutique spa, and inviting shared spaces. This is a place built on teamwork, hands-on training, and growth. Employees are encouraged to learn, share ideas, and take pride in creating great guest experiences, all while being part of a supportive, close-knit team.

Pay starts at $14.84/hour - $18.00/hour

Why You'll Love Working at the Grand Gardner Hotel:

Employee Stock Ownership Plan (ESOP), Stock Issued Annually
Accrued Paid Time Off & Holiday Pay
Health, Dental, & Vision Insurance
Free Health Clinic (Available to Employees and Their Dependents)
401(k) with Employer Matching
Free Life Insurance
Hotel stay and on-property dining discounts
Flexible scheduling whenever possible
Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel's Chesterton Facility
Professional Development Support
Support for Community Involvement/Philanthropy

The Front Office Agent is responsible for delivering exceptional guest service by managing room bookings, handling guest check-ins and check-outs, and providing comprehensive concierge support. This role serves as the primary point of contact for guest inquiries regarding the hotel's amenities and the local Valparaiso area. Key responsibilities include maintaining strict confidentiality of guest information, promoting on-site dining and spa services, resolving requests or complaints promptly, and ensuring the security of keys and cash handling procedures.

The ideal candidate is a warm, professional, and organized individual who thrives in a dynamic hospitality environment. Proficiency with Property Management Systems (PMS) and Microsoft Office is required, along with the ability to handle point-of-sale transactions and multi-line phone systems accurately. The candidate must possess excellent communication skills and the physical ability to remain standing for up to 8 hours while moving quickly to meet guest needs. Prior experience in a boutique hotel or high-end service environment is preferred.

If you are seeking an outstanding career opportunity, visit the Urschel careers link directly at http://www.urschel.com/careers or find us on Facebook or LinkedIn.

EEO/Veteran/Disability

Date Posted: 6/23/2026

Job Type: Full-time

Work Location: In person

Quick Apply

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guest service agent jobs in portage in

Front Office Agent– Grand Gardner Hotel

Front Desk Agent

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Front Desk Agent Night Auditor

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