Top 46 Desktop support Jobs in Portland, Me

IT Systems Specialist
Enercon Technologies —Gray, ME
- Full-time
- Mid-level
- 2 years
- Communication skills
- Wellness program
- Disability insurance
9d
Senior Help Desk Support
Open Net ME, LLC —Portland, ME
- $45,000 - $65,000 a year
- Google Workspace
- Mid-level
- 3 years
Quick Apply
2d
IT Support Technician
Gulf of Maine Research Institute —Portland, ME
- $60,000 - $68,000 a year
- Nights as needed
- Google Workspace
- Mid-level
- Office
Senior IT Support Engineer
Open Net ME, LLC —Portland, ME
- $65,000 - $90,000 a year
- Senior level
- Communication skills
Quick Apply
Senior Technical Support Specialist- Portland, ME
S. J. Rollins Technologies —Portland, ME
- $30 - $45 an hour
- Remote
- Microsoft Outlook
- Mid-level
- Mentoring
- Profit sharing
- Health insurance
IT Support Engineer I (ISE I)
Spring Point Solutions, LLC —Portland, ME
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
2d
Training & Support Specialist
Nova Biomedical —Westbrook, ME
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Associate Software Support Specialist
Tyler Technologies —Falmouth, ME
- $54,000 - $60,000 a year
- Word processing
- Data analysis skills
- Analysis skills
Quick Apply
Senior IT Support Specialist
Orthopaedic Associates of Maine —Portland, ME
- Google Workspace
- 7 years
- Azure
Quick Apply
Collab: Tech Specialist
Town & Country Federal Credit Union —Portland, ME
- $25 - $26 an hour
- Full-time
- 1 year
- Ability to lift 25 pounds
- Entry level
- Profit sharing
- Health savings account
Quick Apply
Clinical Support Specialist
MedRhythms —Portland, ME
- Part-time
- Adults
- Mid-level
- Office
- Paid time off
Managed Services Engineer II - IN OFFICE - Local applicants only please.
Data Defined, LLC —Brunswick, ME
- $60,000 a year
- Full-time
- Background check
- Azure
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
10d
Website and Systems Specialist
Glacial Multimedia, Inc —Portland, ME
- 8 hour shift
- Hybrid work
- English
- Mid-level
- JavaScript
- Health savings account
- Disability insurance
Quick Apply
13h
Temporary Simulation Fidelity Specialist
University of New England —Biddeford, ME
- $22 - $24 an hour
- Online Application
- Mid-level
- Administrative experience
- University
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Yarmouth, ME
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Senior NOC Technician
FIRSTLIGHT —Brunswick, ME
- $25 - $35 an hour
- Hybrid work
- 5 years
- Continuous improvement
- Mentoring
Quick Apply
11d
National Intake Trainer (Acute)
KabaFusion —Falmouth, ME
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Autodesk Fusion Expert - AI Trainer
micro1 —United States
- $50 - $120 an hour
- Contract
- Remote
- No experience needed
- Manufacturing
- Communication skills
- Flexible schedule
7d
Meditech Technical Support Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply

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IT Systems Specialist

Enercon Technologies -
Gray, ME

Apply Now

Job Details

Full-time
9 days ago

Benefits

Wellness program
Disability insurance
Health insurance
On-site gym
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Desktop computer repair
Report preparation
Computer operation
Confidential information handling
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Programming languages
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Productivity software
Office equipment system configuration
Desktop administration
Peripheral hardware support

Full Job Description

As the IT Systems Specialist for the organization, you will provide triage, ticket assignment, tier I issue resolution, account management, and systems monitoring; include providing accurate and efficient tier I support for workstations and peripherals issues, recommending hardware, scheduling, receiving, storing & distributing software, hardware & equipment according to company policy & procedures and asset tracking. Coordinate and closely work with team members, end-users, and technical staff on problem resolution, tracking, monitoring, and reporting. Write and update “how-to”, knowledgebase, and procedure documentation.

In the role of IT Systems Specialist:

You will provide outstanding customer service and a positive support experience by interfacing directly with ENERCON employees on issues, communicating in a clear, concise manner.

You will accurately and efficiently answer help desk calls.

You will collect appropriate information needed to triage, assign, and solve tier I tickets regarding software, hardware, and operational problems and appropriately know when to escalate to tier II support.

You will provide remote software installation and configuration support.

You will accurately perform account creation, management, and deletion per documented processes and procedures

You will accurately and timely perform remote connection administration per documented processes and procedures.

You will manage print queues and drivers using documented issue resolution and troubleshooting procedures per documented processes and procedures.

You will perform workstation management and adherence to all security requirements

You will follow basic troubleshooting procedures to accurately troubleshoot basic network administration and connectivity issues and appropriately know when to escalate to level II support.

You will be a liaison with departments to coordinate technology needs.

You will troubleshoot and identify possible root cause issues and errors; determine prioritization and escalation paths; strong ownership and reliable follow through.

You will perform basic Windows server administration, including Active Directory and Exchange

You will follow purchasing guidelines to order, receive and track hardware, software, and maintenance contracts as needed.

You will follow established processes and standards, identify, and propose improvements, as necessary.

You will perform OS Imaging and deployment.

You will perform Mobile device management.

You will attend meetings as assigned and participate in educational activities to keep skills up to date.

You will demonstrate professionalism at all times.

You will display cooperative behavior and interacts positively and effectively with others to promote a team environment.

You will perform other duties necessary to maintain the overall efficiency and continuity of the dept.

You will be proactive in identifying, reporting, and participating in the resolution of any potential or safety issues.

The skills you need to succeed:

You must have experience and ability to thrive in a team oriented, customer service environment.

You must have excellent documentation skills, ability to write technical processes and procedures.

You must have basic understanding of current Windows operating systems and current Microsoft Office products including Microsoft 365.

You must have knowledge of the interoperability of current Windows operating systems with 3rd party applications

You must have knowledge of printer driver and queue creation, installation, management, and troubleshooting.

You must understand principles of computer system operations, networking, Operating Systems, and peripherals.

You must have demonstrated hardware maintenance and/or configuration experience.

You must have knowledge of one or more scripting languages a plus.

You must have desktop and laptop hardware knowledge Dell, HP & Apple.

You must have excellent customer service skills.

You must have highly effective communication and interpersonal skills.

You must have the ability to maintain confidentiality.

Education and Experience of a successful candidate:

1 - 2 years of help desk, managed service provider or related experience.

2 years minimum experience in an IT support role.

Benefits:

Health insurance (with low deductibles)

Disability insurance

Life insurance

Dental insurance

Vision insurance

401K retirement plan

401K match (after 1 year of service)

Paid time off (PTO)

Tuition reimbursement

Flexible medical and dependent care spending account

Fitness gym on site

Health wellness program with cash incentives

Not sure you meet every qualification? Apply anyway! We’d love to learn more about you and review your resume.

Apply Now

Refine Your Search

desktop support jobs in portland, me

IT Systems Specialist

Senior Help Desk Support

IT Support Technician

Senior IT Support Engineer

Senior Technical Support Specialist- Portland, ME

IT Support Engineer I (ISE I)

Training & Support Specialist

Associate Software Support Specialist

Senior IT Support Specialist

Collab: Tech Specialist

Clinical Support Specialist

Managed Services Engineer II - IN OFFICE - Local applicants only please.

Website and Systems Specialist

Temporary Simulation Fidelity Specialist

Seasonal, Operations Technical Specialist (Part Time)

Senior NOC Technician

National Intake Trainer (Acute)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Autodesk Fusion Expert - AI Trainer

Meditech Technical Support Analyst

I want to receive the latest job alert for desktop support in portland, me

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