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Service Supervisor

Chadwick-BaRoss -
Westbrook, ME

Quick Apply

Job Details

Full-time
$38 - $45 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Service Supervisor
JOB DESCRIPTION
The Service Supervisor is responsible for the supervision and scheduling of the shop and field service technicians and repair of the equipment. This role also oversees new and used equipment preparation and warranty, rental and lease maintenance and repairs. The Service supervisor works to enforce Company policies and procedure while encouraging high employee morale and technical support and providing customers with exceptional customer service.
Benefits

Generous Medical, Dental & Vision Benefits
Employer-provided Short-Term and Basic Life Insurance.
3 Weeks Paid Time Off
Retirement Savings Program with Company Match
10 Paid Holidays Per Year
Wellness Programs
The Opportunity to join a continuously growing organization that includes diversity and inclusion

Job Responsibilities

Communicate and schedule work to be performed with shop and field technicians and customers
Create the work orders necessary to perform the work required in the shop and in the field
Be available for after-hours support for technicians and/or customers as needed
Direct quality inspections once repairs are complete
Follows all applicable standard operating procedures (SOPs) for consistency and efficiency
Ensure compliance with industry regulations, company policies and safety standards
Lead, mentor and motivate teams to maximize productivity and performance
Effectively communicate the Company goals, values, and expectations to team members
Identify challenges and proactively implement solutions to address issues and improve processes
Optimize resource allocation, including budget, personnel, and equipment to ensure efficiency and effectiveness
Performing other duties as assigned by the Company

Qualifications

Good communication skills to interact with employees and customers.
A Valid driver’s license, CDL preferred
Knowledge of equipment operations and mechanical functions, especially in construction and forestry equipment
Strong diagnostic skills
Excellent customer service skills
Intermediate knowledge if MS Office Suite, smartphone, and tablets.

Chadwick-BaRoss, Inc. is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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