Top 135 Patient access occupations Jobs in Portland, Me

Patient Service Representative - Cancer Care - Part Time
Northern Light Health —Portland, ME
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
Patient Access Associate - Hospital Registration
MaineHealth —Portland, ME
- $19.87 - $23.75 an hour
- Email
- Microsoft Word
- Hospital
- Customer service
- Paid parental leave
- Parental leave
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Portland, ME
- $17 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Dental insurance
Quick Apply
Patient Service Representative - Endo
Northern Light Health —Portland, ME
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Patient Service Specialist - Switchboard Cardiology
MaineHealth —Scarborough, ME
- $20.27 - $24.36 an hour
- Email
- Remote
- High school diploma or GED
- Cardiology
- Entry level
- Paid parental leave
- Parental leave
Patient Care Services - South Offices - Float
Maine Optometry —Gorham, ME
- $20 - $23 an hour
- Full-time
- Private practice
- Inventory control
- Computer literacy
Quick Apply
Patient Service Representative - Windham WIC
Northern Light Health —Windham, ME
- $20.06 - $25.85 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
3d
Patient Care Coordinator/Receptionist
Brighton Eye Care —Falmouth, ME
- Full-time
- Private practice
- In-person
- Entry level
- Disability insurance
- Health insurance
Quick Apply
11d
Patient Service Specialist- Access Center
MaineHealth —Westbrook, ME
- $20.27 - $24.36 an hour
- Email
- High school diploma or GED
- Entry level
- Under 1 year
- Paid parental leave
- Parental leave
Patient Service Representative - Endocrinology
Northern Light Health —Portland, ME
- Full-time
- Hospital
- Computer literacy
- HIPAA
Patient Service Coordinator-Practice Management
MaineHealth —Portland, ME
- $21.09 - $27.12 an hour
- Email
- Mid-level
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Parental leave
Patient Service Specialist-Geriatric Care
MaineHealth —Portland, ME
- $20.27 - $24.36 an hour
- Email
- High school diploma or GED
- Geriatrics
- Computer skills
- Paid parental leave
- Parental leave
Patient Service Specialist-Access Center
MaineHealth —Westbrook, ME
- $20.27 - $24.36 an hour
- Email
- Adults
- High school diploma or GED
- Communication skills
- Paid parental leave
- Parental leave
12d
Patient Service Specialist-Neurology Sleep Lab
MaineHealth —Portland, ME
- $20.27 - $24.36 an hour
- Email
- Hospital
- High school diploma or GED
- Neurology
- Paid parental leave
- Parental leave
New Patient Intake Scheduler - Oncology
New England Cancer Specialists —Westbrook, ME
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Specialist- Urology
MaineHealth —South Portland, ME
- $20.27 - $24.36 an hour
- Email
- High school diploma or GED
- Computer skills
- Entry level
- Paid parental leave
- Parental leave
Unit Clerk
Wellpath —Windham, ME
- $25.52 - $26.94 an hour
- 8 hour shift
- Microsoft Word
- High school diploma or GED
- Clinic
- Wellness program
- Health savings account
Patient Access Associate - Emergency Department
MaineHealth —Brunswick, ME
- $20.27 - $24.36 an hour
- Email
- Microsoft Word
- Customer service
- High school diploma or GED
- Paid parental leave
- Parental leave
Patient Service Specialist- Geriatric Care
MaineHealth —Portland, ME
- $20.27 - $24.36 an hour
- Email
- Medical office experience
- High school diploma or GED
- Geriatrics
- Paid parental leave
- Parental leave
12d
Patient Service Rep- Lead
Northern Light Health —Portland, ME
- Full-time
- Acute care
- Computer literacy
- Writing skills

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Patient Service Representative - Cancer Care - Part Time

Northern Light Health -
Portland, ME

Apply Now

Job Details

Part-time

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Mercy Hospital

Department: Cancer Care

Position is located: Mercy Medical Office Building

Work Type: Part Time Eligible

Hours Per Week: 24.00

Work Schedule: 8:30 AM to 5:00 PM

Exempt: No

Sign On Bonus for Eligible Candidates

Summary:

This position is responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice. This person serves as an ambassador of the organization as they act as the liaison between the practice and its patients, visitors, and guests; the incumbent should consistently display a high level of customer service. The incumbent may have access to highly confidential patient, employee and/or Organizational proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of the Hospital.

Responsibilities:

Treats all patients and customers in polite, prompt and helpful manner in keeping with Organization Values and Standards
Active participant in regular huddles and team meetings to improve workflows and contribute to improving patient population outcomes.
Ability to maintain productivity and efficiency in work flow to accommodate the volume and acuity of the practice
Demonstrates ability to handle difficult conversations with patients and internal customers.
Registers all patient demographic and insurance information accurately at the time of appointment, and provides necessary forms for completion in accordance with all insurance regulations and practice policy.
Provides excellent customer service for incoming inquiries. Screens calls, documents detailed messages and routes to the appropriate individual in a timely manner
Schedules, reschedules, confirms, acknowledges, and cancels patient appointments including surgical and ancillary service
Monitors daily schedules, notifying manager or all team members of potential issues or access opportunities
Collects co pays/patient due balances
General understanding of insurance plans with a greater detailed knowledge of the most frequently seen insurance plans
Utilizes insurance verification system and takes appropriate action based on eligibility response
Obtains patient consents and signatures, schedules follow-up appointments when indicated.
Performs end of day reconciliation of payments, appointments and validation
Investigate and problem solve insurance denials on a monthly basis in order to recover lost revenue and to become aware of how to proactively submit clean claim
Is patient centric in interactions and in decision making
Participates in the referral process as outlined by Medical Associates
Initiates, receives, and/or processes insurance and services referrals in compliance with the patient's plan and in conjunction with the Medical Associates referrals protocol
Proactive in identifying, reporting and participating in the resolution of any potential or actual patient safety issues
Processes health information requests in accordance with Organization and MMA policy
Screens and invites patients to the electronic patient portal
Displays cooperative behavior. Interacts positively and effectively with others to promote a team environment
Creates, maintains, and pulls patient charts, either physically or electronically, as outlined by the practice.
Acts as a back-up for coworkers as needed
Demonstrates and promotes the mission and values of the organization
Ensures compliance with the hospital, state, and federal regulations
Works in a way to uphold HIPAA standards, in compliance with the law
Performs additional duties as required or assigned to maintain the overall efficiency and continuity of the facility.

Other Information :

Competencies and Skills

Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

Required High School Diploma/General Educational Development (GED)

Working Conditions

Potential exposure to abusive and/or aggressive people.
Potential exposure to diseases or infections.
Potential exposure to noise levels being uncomfortable.
Potential exposure to noxious odors.
Potential exposure to very hot or cold temperatures.
Work with computers, typing, reading or writing.
Lifting, moving and loading 20 to 30 pounds.

Northern Light Mercy Hospital is a nonprofit acute care hospital in Portland, Maine, and a sponsored ministry of the Sisters of Mercy of the Americas . Our work is grounded in compassion, dignity, and service, with a commitment to caring for every member of our community, especially those most in need. At Mercy, people come to work knowing their role matters. Whether at the bedside, in support services, administration, or clinical care, every team member contributes to a culture built on respect, collaboration, and purpose.

We provide a broad range of medical and surgical services, along with multiple primary and specialty care offerings and community-based programs that extend our impact beyond the hospital walls. As a member of Northern Light Health, an integrated statewide health delivery system, employees benefit from the stability, resource, and career pathways of a larger organization while working in a hospital that feels personal and connected. Team members have opportunities to grow professionally, explore new roles, and build long-term careers in an environment focused on quality, innovation, and the well-being of our workforce.

Mercy Hospital is located in Portland, Maine’s largest and most vibrant city, offering an exceptional quality of life that attracts people from across the country. Portland is nationally recognized for its food scene, arts and culture, vibrant neighborhoods, and strong sense of community. Within minutes of the city, you can reach beaches, islands, lakes, and mountain trails, with easy access to hiking, skiing, boating, and cycling. The region also offers excellent schools, family-friendly neighborhoods, and easy travel connections through Portland International Jetport and nearby rail service to Boston. Southern Maine blends career opportunity with a lifestyle centered on balance, outdoor recreation, and coastal living, making it an ideal place to live and build a career.

Questions? Contact Talent Acquisition:
phone: 207-973-7100
email: [email protected]

Portland, Maine, Catholic, Sisters of Mercy, Level 2 NeoNatal Nursery

Apply Now

Refine Your Search

patient access occupations jobs in portland, me

Patient Service Representative - Cancer Care - Part Time

Patient Access Associate - Hospital Registration

Part Time Customer Service Representative/Call Center Rep (Remote)

Patient Service Representative - Endo

Patient Service Specialist - Switchboard Cardiology

Patient Care Services - South Offices - Float

Patient Service Representative - Windham WIC

Patient Care Coordinator/Receptionist

Patient Service Specialist- Access Center

Patient Service Representative - Endocrinology

Patient Service Coordinator-Practice Management

Patient Service Specialist-Geriatric Care

Patient Service Specialist-Access Center

Patient Service Specialist-Neurology Sleep Lab

New Patient Intake Scheduler - Oncology

Patient Service Specialist- Urology

Unit Clerk

Patient Access Associate - Emergency Department

Patient Service Specialist- Geriatric Care

Patient Service Rep- Lead

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