Top 6 Patient registration representative Jobs in Portland, Me

Patient Services Representative- Front Desk - Portland, ME
Northeast Dermatology Associates —Portland, ME
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
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Registration Representative
Optum —Portland, ME
- $16.15 - $28.80 an hour
- 8 hour shift
- 18 years or older
- Basic math
- Pass drug screening
Per Diem Registration Representative
Optum —Portland, ME
- $16 - $29 an hour
- Part-time
- 18 years or older
- Hospital
- Basic math
- Paid training
3d
Patient Service Specialist-Access Center
MaineHealth —Westbrook, ME
- $20.27 - $24.36 an hour
- Email
- Adults
- High school diploma or GED
- Communication skills
- Paid parental leave
- Parental leave
10d
Care Team Patient Services Representative- Part Time
Martin's Point Health Care —Scarborough, ME
- $20.20 - $24.95 an hour
- Part-time
- Word processing
- Medical office experience
- Windows
- Health insurance
- Dental insurance
14d

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Patient Services Representative- Front Desk - Portland, ME
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Patient Services Representative- Front Desk - Portland, ME

Northeast Dermatology Associates -
Portland, ME

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Job Details

Qualifications

In-person patient registration
Record keeping
Medical chart preparation
Patient question and concern management
Maintaining an organized workspace
Operations coordination
Greeting customers
Patient complaint handling
Assisting medical staff
Incident Escalation
Phone call screening
Medical scheduling
High school diploma or GED
Documentation tools
Customer engagement
Desktop applications
Productivity software
Phone triage
Clean workspace maintenance
Managing patient records
Care coordination
Referral coordination
Escalation handling
Entry level
File organization

Full Job Description

Position Summary:

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.
Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.
Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness.
Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors.
Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction.
Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.
Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible.
Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration.
Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations.

Knowledge, Skills, & Abilities:

High school diploma or equivalent.
0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
Proficient in collecting patient payments at the time of service.
Skilled in navigating multiple computer systems simultaneously.
Competent in Microsoft Office applications.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

Physical Requirements:
- Occasionally required to stand, walk, and sit for extended periods.
- Use hands to handle objects, tools, or controls; reach with hands and arms.
- Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
- Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

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Refine Your Search

patient registration representative jobs in portland, me

Patient Services Representative- Front Desk - Portland, ME

Registration Representative

Per Diem Registration Representative

Patient Service Specialist-Access Center

Care Team Patient Services Representative- Part Time

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