Top 127 service manager Jobs in portland, me

Service Manager
Mainely Tubs —Scarborough, ME
- $90,000 - $125,000 a year
- Extended hours
- Microsoft Outlook
- Mid-level
- Travel
- Health savings account
- Health insurance
Quick Apply
Senior Residential Services Manager
Independence Association —Brunswick, ME
- $58,000 - $62,000 a year
- Full-time
- Residential
- Driver's License
- Driving
- Health savings account
- Health insurance
Quick Apply
Clinical Manager - Hospice Services
Andwell Health Partners —Scarborough, ME
- Full-time
- CPR Certification
- Nursing
- RN License
- Tuition reimbursement
- Paid time off
Quick Apply
Food Service Operations Assistant Manager
Nouria Energy Services, Inc. —Scarborough, ME
- Full-time
- ServSafe
- Computer literacy
- Mid-level
Quick Apply
2d
Reception Services Coordinator (Front Desk Supervisor)
The Cedars —Portland, ME
- $25 - $27 an hour
- Weekends as needed
- Background check
- Customer service
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
2d
Associate Manager - Valet & Parking Services
Towne Park —Portland, ME
- $55,000 - $60,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Paid holidays
Client Service Manager
Gallagher —Portland, ME
- $40,000 - $78,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- Health savings account
13d
Service Manager Trainee
Orkin —Portland, ME
- $50,000 - $75,000 a year
- Full-time
- Inventory management
- High school diploma or GED
- Ability to lift 50 pounds
- Paid training
- Fuel card
Manager, Workplace Technology Services
WEX Inc. —Portland, ME
- $101,800 - $127,200 a year
- Full-time
- Continuous improvement
- In-person
- Senior level
- Health savings account
- Disability insurance
Service Manager (Customer Experience Leaders Encouraged)
Auto Care Plus —South Portland, ME
- $60,000 - $100,000 a year
- Full-time
- Background check
- Restaurant management
- Mid-level
- Paid training
- Health insurance
Quick Apply
2d
Food Services Manager
Cumberland County Government —Portland, ME
- $34.74 an hour
- Full-time
- ServSafe
- Writing skills
- Mid-level
- Wellness program
- Tuition reimbursement
12d
Client Manager – Water Services
Woodard & Curran —Portland, ME
- $130,000 - $225,000 a year
- Full-time
- Remote
- Travel
- Mentoring
- US work authorization
- Paid parental leave
- AD&D insurance
Quick Apply
1d
Guest Service Supervisor
Spare Time Entertainment —Portland, ME
- ServSafe
- Mid-level
- High school diploma or GED
Quick Apply
Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - South Portland, ME
Target —South Portland, ME
- $64,000 - $128,000 a year
- Weekends as needed
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
13d
Guest Coordinator
Ulta Beauty, Inc. —South Portland, ME
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
FT Hannaford To Go Service Leader
Hannaford —Portland, ME
- $18.00 - $24.75 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Supervisor - Security Services
MaineHealth —Portland, ME
- Email
- Hospital
- Mid-level
- Driver's License
- Paid parental leave
- Parental leave
PT Customer Service Leader
Hannaford —Portland, ME
- $18.00 - $24.75 an hour
- Part-time
- 18 years or older
- Communication skills
- Entry level
FT Assistant Manager Customer Service
Hannaford —South Portland, ME
- $18.95 - $27.25 an hour
- Full-time
- Merchandising
- Mid-level
- Office
Area Service Manager
Hussmann Corporation —Portland, ME
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
12d

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Service Manager

Mainely Tubs
Scarborough, ME

Quick Apply

Job Details

Full-time
$90,000 - $125,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Preparation of internal financial performance reports
Strategic goal setting
Microsoft Outlook
Operational management
Spreadsheets
De-escalation techniques
Conflict de-escalation
Team development
Managing budgets in a finance role
Financial performance measurement
Cross-functional collaboration
Team motivation (leadership skill)
General management
Cross-functional communication
Organizational budget management

Full Job Description

Service Manager / Scarborough, Maine

Mainely Tubs, New England's leading retailer and servicer of hot tubs, swim spas, and saunas for over 40 years, is looking for a friendly, driven and team-oriented Service Manager to become part of the team based in Scarborough, Maine.

We are 100% Employee Owned and are growing rapidly, with showrooms in Maine, Massachusetts, New Hampshire, and Rhode Island. Mainely Tubs is proud to have been named to the list of Best Places to Work in Maine in 2021, 2022, 2023, 2024 and 2025, as well as 2025 global Dealer of the Year for the two hot tub brands that we represent, Hot Spring and Caldera.

Service Manager Position Summary

This is a replacement due to a leadership succession transition. To ensure seamless onboarding experience and long term success, there will be opportunity to work alongside the current Service Manager during this transition period and will benefit from hands-on training, operational insight and ongoing support.

Position entails oversight of our growing service department, including managing and supporting our team of 30 Field Service Technicians and 3 in-house refurbishment Technicians. Our Service operations cover Maine, New Hampshire, Massachusetts, and Rhode Island, and our Service Manager will work to ensure internal and external customer satisfaction, grow Service Department revenues, develop and monitor department Key Performance Indicators (KPIs), and attract and retain outstanding talent. Our Service Manager will also oversee their direct reports, including our Service Technician Supervisors, and run our weekly meeting with our Tech Leads.

Successful candidates must be experienced in Department Management, including developing and managing a budget and strategic plan, Customer Service escalations, People Management, and Financial and Operational reporting, including the use of Excel for tracking and reporting department and financial KPIs.

Benefits of the Job:

100% employee-owned, and all team members begin receiving annual grants of company stock in their second year.
Generous benefits package and paid time off
Company contribution to HSA
Opportunity for continued career development
Competitive salary starting at $90-$125k, based on experience.

Requirements for the Service Manager:

3-5+ years in management, preferably in a service or delivery/route/logistics department.
Possess the qualities of humility, hunger/drive, and “people smarts”/interpersonal skills.
Strong customer service skills, including an advanced ability to de-escalate conflict.
Advanced computer skills and business acumen (proficiency with Microsoft Office applications – Excel, Outlook, Word).
Strong problem-solving/troubleshooting abilities.
Proven success in motivating and developing a team.
Excellent time management & organizational skills, the ability to multi-task is essential.
Ability to work well under pressure & adapt to changing deadlines/priorities and work extended hours as needed
Excellent communication and ability to effectively collaborate with other departments.
Ability to travel to showrooms/warehouses throughout New England for service meetings and training.
Understanding of general construction, electrical, and plumbing is desirable.

Responsibilities:

Collaborate with our Department Managers for Sales, Delivery and Accounting on jointly solving cross-department problems.
Develop and maintain effective department processes to measure and maintain customer satisfaction.
Resolve and/or escalate customer issues to ensure prompt and satisfactory resolution.
Regularly review schedule and work with our schedulers on route optimization.
Review billing disputes and respond promptly to the customers and accounting.
Manage and lead a growing department of 35+ Field and in-house Technicians.
Demonstrate leadership in developing and sharing best practices.
Recruit, hire, develop and retain key talent of the Service Department; manage onboarding and training.
Implement new policies and procedures as required.
Master the use of all company software.
Prepare and report on the department's financial and operating KPIs.
Work with our Inventory Specialists on processes to maintain accuracy regarding vehicle inventory.
Participate in weekly Operations and Department Head meetings with senior management.
Create department goals and budgets that align with Company financial and operational objectives.
Maximize department performance through goals/objectives, coordination, and delegation of duties.

Skillcloud HCM Solutions has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE

Mainely Tubs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.

Pay: $90,000.00 - $125,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

What is your personal email address?
What are your salary requirements?
Are you able to travel as needed to Maine, NH, MA and RI?
Do you have previous management experience in service or logistics?

Work Location: In person

Quick Apply

Refine Your Search

service manager jobs in portland, me

Service Manager

Senior Residential Services Manager

Clinical Manager - Hospice Services

Food Service Operations Assistant Manager

Reception Services Coordinator (Front Desk Supervisor)

Associate Manager - Valet & Parking Services

Client Service Manager

Service Manager Trainee

Manager, Workplace Technology Services

Service Manager (Customer Experience Leaders Encouraged)

Food Services Manager

Client Manager – Water Services

Guest Service Supervisor

Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - South Portland, ME

Guest Coordinator

FT Hannaford To Go Service Leader

Supervisor - Security Services

PT Customer Service Leader

FT Assistant Manager Customer Service

Area Service Manager

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