Top 493 Customer service account representative Jobs in Portland, Or

Service Support Representative
Altec Industries, Inc. —Portland, OR
- Full-time
- Microsoft Word
- Addiction Medicine
- Writing skills
- AD&D insurance
- Health insurance
Quick Apply
1d
Customer Service Representative - State Farm Agent Team Member
Spencer Hall - State Farm Agent —Portland, OR
- $45,000 - $55,000 a year
- Full-time
- Office
- Windows
- Organizational skills
- Health insurance
- Dental insurance
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8d
Healthcare Customer Service Coordinator
IPM Medical Group, Boomerang Healthcare —Portland, OR
- $21 - $22 an hour
- 8 hour shift
- Spanish
- Medical office experience
- HIPAA
- Paid training
- Health savings account
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Call Center Remote Customer Service Representative
VIMO INC —Portland, OR
- $17.00 - $19.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Utility Customer Service Representative
City of Gresham, OR —Gresham, OR
- $25.82 - $32.97 an hour
- Online Application
- In person
- Spanish
- Writing skills
- Office
- Paid holidays
- Disability insurance
3d
Customer Service Rep
Distribution International —Portland, OR
- $25 an hour
- Entry level
Customer Service Representative
CORNELS PLUMBING HEATING & AIR —Portland, OR
- $19 - $25 an hour
- Call employer
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
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Airport Customer Service Agent
ABM Industries —Portland, OR
- $20.47 an hour
- Full-time
- 18 years or older
- Spanish
- No high school diploma
- On-the-job training
Customer Service Representative - State Farm Agent Team Member
Amber Scism - State Farm Agent —Portland, OR
- $18 - $22 an hour
- Part-time
- Office
- Communication skills
- Entry level
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Customer Service Representative
Waste Connections —Portland, OR
- From $21.25 an hour
- Full-time
- English
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
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Patient Account Representative
Oregon Health & Science University —Portland, OR
- $26.16 - $35.38 an hour
- 8 hour shift
- Customer service
- 5 years
- Research
- Paid holidays
- Health insurance
1d
Customer Service Representative - 1st Shift
Sig Sauer Inc —Tualatin, OR
- Full-time
- Writing skills
- Research
- Office
3d
Customer Service Exit Gate
Hertz —Portland, OR
- $18.50 an hour
- Full-time
- English
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
1d
Part Time Customer Service Exit Gate
Hertz —Portland, OR
- $18.50 an hour
- Part-time
- English
- High school diploma or GED
- Organizational skills
- Employee assistance program
- Gym membership
1d
Dispatcher and Customer Service Representative
United Shippers Corp —Portland, OR
- From $800 a week
- Full-time
- Google Workspace
- Inventory management
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
2d
Patient Access Representative
Shriners Hospitals for Children —Portland, OR
- $24.16 - $36.23 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative - UniFirst
UniFirst —Portland, OR
- Urgently hiring
- Microsoft Outlook
- Basic math
- Administrative experience
- Profit sharing
- Health insurance
2d
Sales Development Representative - Customer Engagement (Remote)
ORS Nasco —Portland, OR
- Full-time
- Remote
- Pass drug screening
- Communication skills
- Entry level
Quick Apply
Customer Service Support Specialist (***)
Moda Health —Milwaukie, OR
- $21.30 - $23.96 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
3d
Pharmacy Customer Service Representative
Moda Health —Milwaukie, OR
- $18.39 - $20.58 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply

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Service Support Representative

Altec Industries, Inc. -
Portland, OR

Quick Apply

Job Details

Full-time
1 day ago

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Life insurance

Qualifications

Microsoft Word
Customer communication
Spreadsheets
Writing skills
Word embeddings
High school diploma or GED
Managing clients in a customer support role
Customer support
Customer service problem-solving

Full Job Description

Why Join Altec?

The Altec Service Group has service centers and an extensive fleet of mobile service vehicles and technicians across the United States and Canada.

Altec is a manufacturing company, Made in America. We are building on 98+ years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets. Altec products and services include Aerial Devices, Digger Derricks, Chippers, Cranes, and Specialty Equipment and can be found across the U.S. and in over 100 countries around the world.

This position is located at the Portland, OR Service Center.

PURPOSE OF POSITION:

Responsible for providing excellent customer support and satisfaction within the Service Support areas: Administrative, Inventory, Parts and Estimating. Responds to customer inquiries and resolves customer issues. Provides updates to Team Lead for internal teams on customer needs that contribute to the customer satisfaction.

MAJOR RESPONSIBILITIES:

Administrative Service Support

Creates accurate and timely repair orders.
Confers with customers, supervisors, and vendors to address questions, problems, or requests for service or equipment.
Performs specific customer requirements for the opening and closing of Service Requests.
Resolves problems with strong analytical and administrative abilities.
Effectively represents Team Altec; Communicates any customer needs/requests within Service’s scope to the appropriate Altec entity or External customer.

Inventory Service Support

Assists Supervisors and Technicians with the scheduling of required inventory actions.
Maintains accurate records for dissemination to Accounting, Supervision, and Inventory owners to facilitate continuous improvement in inventory management and accuracy.
Conducts Freight debrief per established standards.
Creates shipping labels as required for Mobile Service and Centralized shops as directed/required
Attends peer to peer training as required to develop and maintain all required skills.

Parts Service Support

Conducts Stock parts order entry, form entry as directed per established standards.
Researches parts with assistance/oversight of applicably trained peers and/or supervision.
Reconciles requests for parts order follow up and escalate as required.
Determines correct billing requirements required to fulfill requests accurately and timely are being meet by reading Bill of Materials, Parts Pages and related information.
Conducts the P.O. process within established Altec standards and provide accountability as required.
All other duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

High School Diploma or GED required and
Two years of experience in an industry-related field required (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Bachelor’s Degree and
One years’ experience in industry related field preferred (i.e. Customer Service with manufactured products or product services; Material Support or inventory control for manufactured products; or Service Writing in a dealership) or in a similar job function

Also,

Hydraulic or mechanical background preferred
Must have demonstrated experience of providing high levels of customer support
Strong Computer Skills, especially in Microsoft Word and Microsoft Excel
Demonstrated Problem Solving Skills
Strong attention to detail
Solid team player with a collaborative nature
Ability to multitask and handle multiple transactions
Ability to work effectively in a fast-paced environment
Excellent written and verbal communication

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork

Comprehensive benefits including Medical, Dental and Prescription Drug Program - Retirement 401(k) Program - Vacation and Holidays - Flexible Spending Accounts - Tuition Assistance Program - Employee Assistance and Mental Health/Substance Abuse Program - Life Insurance, Accidental Death and Dismemberment Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Quick Apply

Refine Your Search

customer service account representative jobs in portland, or

Service Support Representative

Customer Service Representative - State Farm Agent Team Member

Healthcare Customer Service Coordinator

Call Center Remote Customer Service Representative

Utility Customer Service Representative

Customer Service Rep

Customer Service Representative

Airport Customer Service Agent

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Patient Account Representative

Customer Service Representative - 1st Shift

Customer Service Exit Gate

Part Time Customer Service Exit Gate

Dispatcher and Customer Service Representative

Patient Access Representative

Customer Service Representative - UniFirst

Sales Development Representative - Customer Engagement (Remote)

Customer Service Support Specialist (***)

Pharmacy Customer Service Representative

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