This position is within the Department of Energy, Office of the Chief Human Capital Officer, BPA Human Resources Service Center. As a key HR Specialist, you will support senior staff in one of the core HR functional areas. Depending on your assigned team, your focus may be on recruitment and placement, benefits, classification, training, compliance, or employee/labor relations. This is a fantastic opportunity to build a broad range of HR skills in a dynamic federal environment.
Learn more about this agency
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
The Public, Military Spouses, and Interagency Career Transition Assistance Plan (ICTAP) eligibles.
Powering the Pacific Northwest: Be the Force Behind Our Federal Workforce!
Step into a pivotal role at the heart of the Pacific Northwest's energy future. Bonneville Power Administration (BPA) is renowned for providing an abundant, efficient, and reliable power supply, all while championing environmental stewardship. Our work powers millions of homes and businesses throughout the Pacific Northwest. To achieve this mission, we need a dedicated and talented workforce. As an Operations Support Specialist on one of our Human Resources teams, you will be a key player in hiring, developing, and supporting the incredible people who keep the lights on.
This is more than a job; it's a launchpad for your federal HR career. You will gain hands-on experience and develop a broad foundation of skills in a dynamic, supportive environment. Your work will directly impact the well-being of our employees and the success of our organization. As part of a team, you will learn one of the core functions of federal human resources from the ground up.
As an Operations Support Specialist, you will be the operational backbone of our HR team. While all roles share core responsibilities in ensuring the accuracy and integrity of our employee data, you will be assigned to a specialized team where you can deepen your expertise. Your specific duties will be focused within one of the following key HR functions:
Core Responsibilities (All Teams):
- Be a Guardian of Data Integrity: Process a wide range of personnel actions with precision, interpreting federal guidelines to apply correct processing codes and legal justifications, ensuring every detail is accurate and every employee's record is secure.
Potential Areas of Specialization:
- Recruitment and Placement: Shape our workforce by playing a direct role in attracting top talent. You'll prepare recruitment packages, draft compelling job announcements for a variety of federal roles, and ensure a smooth and compliant hiring process.
- Classification and Position Management: Master the art of organizational design by helping to determine appropriate job titles, series, and pay grades, ensuring fairness and equity across the agency.
- Benefits: Guide employees through their most important career milestones by helping them navigate federal benefits and retirement options, ensuring they have the information needed to plan for their future.
- Training and Development: Champion employee growth by helping to identify training needs, coordinating logistics for virtual and in-person courses, and providing direct support to our New Employee Orientation program.
- Employee and Labor Relations: Build critical skills by researching and analyzing information, providing recommendations on employee matters, and gaining foundational experience in awards and recognition programs.
- Compliance and Records Management: Sharpen your analytical skills by participating in HR program audits, helping to identify and resolve discrepancies to ensure our operations meet the highest federal standards.
In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration
When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.
Key Requirements:
- You must be a United States Citizen.
- This employer participates in the e-Verify program.
- Males must abide by Selective Service registration requirements.
- You will be required to report in person to the official duty location.
EXPERIENCE REQUIREMENTS:
GS-05:
A qualified candidate's online application and resume must demonstrate at least 3 years of progressively responsible experience, 1 year of which was equivalent to at least GS-4, that demonstrates the ability to:
- Analyze problems to identify significant factors, gather pertinent data, and recognize solutions;
- Plan and organize work; and
- Communicate effectively orally and in writing.
You may substitute education for specialized experience as follows:
- 4-year course of study leading to a bachelor's degree or a bachelor's degree.
GS-07:
A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal service.
Specialized experience for this position is defined as: experience 1) applying organizational policies and procedures to process a range of personnel or administrative actions; AND 2) providing frontline support for a human resources function (e.g. staffing, benefits administration, employee records, employee/labor relations, etc.) and responding to routine inquiries from employees, managers, or customers.
You may substitute education for specialized experience as follows:
- One year of graduate-level education, or superior academic achievement (S.A.A.) gained in a bachelor degree curriculum that is qualifying for the position to be filled (based on class standing, grade-point average, or honor society membership). See the following link for more information: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app -OR-
- Combination of education and experience as described above. Less than one year of specialized experience may be combined with completed graduate education.
"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualifications and eligibility requirements by the closing date of this announcement.
If substituting education for specialized experience you must submit proof of your qualifying education. Education must be obtained from an accredited institution recognized by the U.S. Department of Education. See Department of Education Accreditation Search to verify school accreditation.
Foreign education must be reviewed by an organization recognized by the U.S. Department of Education. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.DO NOT email or mail in any of your application documents. Documents will not be accepted outside of the online application system.
Failure to provide college transcripts may result in a rating of 'Ineligible'.
- This job opportunity announcement may be used to fill additional similar vacancies across DOE
EEO Policy: USAJOBS Help Center | Equal employment opportunity policy
Reasonable Accommodation Policy: Employees or applicants may request Reasonable Accommodation (RA) for assistance, when applying or competing for a job or performing a job due to their medical condition or to exercise their religious beliefs. If you need reasonable accommodation in the application or selection process, please contact the Staffing Specialist listed on this vacancy announcement. USAJOBS Help Center | Reasonable accommodation policy
Reasonable Accommodation for USAHire: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.
Veterans Information: USAJOBS Help Center - Veterans
Veterans and persons with disabilities are encouraged to apply.
Telework: https://www.opm.gov/telework/
Selective Service Registration: http://www.sss.gov/ - Who must register: https://www.sss.gov/faq/#who-needs-to-register
Hiring incentives may be authorized for a highly qualified candidate based on budget availability and in accordance with federal regulations.
BPA strives to ensure a safe and positive work environment.
We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Category Rating Procedure: You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, your resume, supporting documentation, and questionnaire/assessment responses will be used to determine whether you meet the job qualifications. If you are minimally qualified for this job, your responses to the USAHires rating assessment(s) will be evaluated and you will be placed into one of three predefined quality categories. These categories are Best Qualified, Well Qualified, and Qualified.
Application of Veterans' Preference: If you are a preference eligible candidate, you will be listed at the top of whichever quality category your rating places you in. Preference eligibles with a compensable service-connected disability of 10 percent or more are placed at the top of the highest category for all positions except scientific or professional at the GS-9 grade level or above (or equivalent).
Career Transition Assistance Programs: To receive selection priority for this position, you must: 1) meet the eligibility criteria; and 2) be rated "well-qualified", which is defined as scoring 85.0 or higher.
You must meet all qualifications and eligibility requirements by the closing date (08/12/2026) of this announcement.
To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13026447
USAHire: To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment includes a cut score. USA Hire cut scores are based on the minimum level of proficiency required to perform the job for a specific series and grade. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. The cut score is set at a government-wide level and not at the agency or individual vacancy level for USA Hire standard assessments. In accordance with 5 CFR 300.201(a), the U.S. Office of Personnel Management does not release testing and examination materials, scoring criteria including the specific cut score requirements, or other information used solely to determine individual qualifications, so as not to compromise the objectivity of the testing process.
To apply for this position, you MUST provide a complete application package which includes:
- Your two (2) page RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
- Information on how to create a federal resume https://help.usajobs.gov/how-to/account/documents/resume
- Cover Letter, optional, expressing additional information not covered in your resume.
- Transcripts, if specific educational requirements are indicated in this job announcement.Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
- Veterans' Preference documentation,if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
- Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable(e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.) For more information see the OPM Guide to Career Transition.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.
The application process is as follows:
- You must have a login.gov account to sign into USAJOBS: https://help.usajobs.gov/how-to/account.
- To begin the application process in USAJOBS, click the Apply Online button.
- Answer the questions presented in the application and attach all required and supporting documentation.
- You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
- After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
- If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements
- Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can reuse the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://login.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.
To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://help.usajobs.gov/how-to/application/status.
If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://help.usajobs.gov/how-to
If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.
Richard Howard
Address
Bonneville Power Administration
P.O. Box 3621
Portland, OR 97208
US
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.
Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.
You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.
You will be contacted directly if an interview is required.
Please check that your USAJOBS profile contact information is current and correct each time you apply to a job-this will ensure we are able to contact you as quickly as possible.
In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.
Accepting applications
Location
Few vacancies in the following location:
No matching locations found.
Work site options
Relocation expenses reimbursed
No
Salary
$43,892 - $70,682 per year
Pay scale & grade
GS 5 - 7
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
- 0201 Human Resources Management
Federal service type
This job is in the Competitive Service
Represented by a union
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
- Credentialing
- Suitability/Fitness
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26-BPA-52692-13026447-DE
