Top 120 It support specialist Jobs in Portland, Or

Desktop Support Technician
Ovation Workplace Services —Beaverton, OR
- $20 - $24 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Desktop Support Technician
SN Technologies pvt ltd —Portland, OR
- $25.36 - $30.54 an hour
- Full-time
- Mid-level
- Windows
- Communication skills
- Employee assistance program
Quick Apply
Help Desk Specialist
Oregon Public Broadcasting —Portland, OR
- $32.21 - $33.18 an hour
- On call
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Service Desk Analyst
Klarquist Sparkman, LLP —Portland, OR
- $80,000 - $95,000 a year
- Overtime
- Windows
- Ability to lift 50 pounds
- Computer networking
- Profit sharing
- AD&D insurance
Quick Apply
7d
DSHS FTAA IT Customer Support - Journey
State of Washington Dept. of Social and Health Services —Vancouver, WA
- $74,268 - $99,924 a year
- Full-time
- Background check
- Bachelor of Science
- Research
- Opportunities for advancement
6d
Technology Solutions Specialist III (Oregon City)
RIVERMARK COMMUNITY CREDIT UNION —Oregon City, OR
- $34.81 - $47.00 an hour
- Monday to Friday
- Microsoft Excel
- Computer Science
- Inventory management
IT Technical Support Representative I - 1.0 FTE - Information Technology
Portland Public Schools Oregon —Portland, OR
- $64,325 - $76,808 a year
- Full-time
- School experience
- Computer Science
- High school
- Disability insurance
- Health insurance
9d
Support Specialist
Levata —Portland, OR
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
3d
IT Hardware Technician
Hoffman Construction Company —Portland, OR
- $50,000 - $60,000 a year
- Full-time
- Customer service
- Mid-level
- Windows
IT Support Specialist (Healthcare Facility)
Recovery Works NW —Portland, OR
- $75,000 - $90,000 a year
- Full-time
- Background check
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Desktop Support Specialist
Computer Aid, Inc. —Beaverton, OR
- $30 - $31 an hour
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
10d
IT Support Technician I
Biamp Systems LLC —Beaverton, OR
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
2d
IT Regional Service Technician
The 20 —Portland, OR
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- Communication skills
- Health savings account
- Health insurance
Quick Apply
11d
Helpdesk Specialist (Local Travel Required)
Native American Rehabilitation Assoc. of the NW —Portland, OR
- $28 - $32 an hour
- Overtime
- Hybrid work
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
19h
Help Desk Specialist
The EDH Global —Portland, OR
- Full-time
- Mid-level
- Windows
- Team management
Quick Apply
IT Specialist (SYSADMIN/SYSANALYSIS)
US Bonneville Power Administration —Portland, OR
- $114,684 - $149,091 a year
- Part-time
- Background check
- Physical & Rehabilitation Medicine
- Pass drug screening
8d
IT Operations - Support Specialist
Aramark —Beaverton, OR
- Microsoft Excel
- Customer service
- Mid-level
Software Support Specialist
Suvoda —Portland, OR
- Remote
- Computer literacy
- Mid-level
- Bachelor's degree
Quick Apply
8d
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Troutdale, OR
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
1d
IT Support Specialist
The Management Group, Inc —Vancouver, WA
- $25 - $32 an hour
- Mid-level
- Travel
- In-person
Quick Apply
1d

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it support specialist jobs near portland, or

Desktop Support Technician

Ovation Workplace Services -
Beaverton, OR

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Job Details

Full-time
$20 - $24 an hour
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Endpoint Security
Desktop support
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Mobile device management
ServiceNow
Productivity software
Desktop administration
Ticketing system technical support

Full Job Description

POSITION DESCRIPTION

Desktop Support Technician

Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.
Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.
Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.
Provide foundational support for macOS environments to assist users of Apple devices.
Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.
Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.
Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.
Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.
Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.
Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.
Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.
Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.
Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.
Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.
Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.
Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.
Experience with PC and laptop hardware installation, configuration, and troubleshooting.
Familiarity with enterprise antivirus and endpoint protection solutions.
Experience with helpdesk ticketing systems and IT service management practices.
Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.
Familiarity with enterprise encryption solutions and Windows device management via Active Directory.
Strong analytical, problem-solving, and technical troubleshooting abilities.
Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.
Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.
Demonstrated commitment to delivering high-quality customer service to internal stakeholders.
Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.
Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.
Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.
May require bending, kneeling, or crouching to install or service equipment.
Work is performed primarily in a standard office or data center environment with moderate noise levels.
May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Walk - Up Desk: 1 year (Required)
Desktop support: 3 years (Required)
ServiceNow: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support specialist jobs in portland, or

Desktop Support Technician

Desktop Support Technician

Help Desk Specialist

Service Desk Analyst

DSHS FTAA IT Customer Support - Journey

Technology Solutions Specialist III (Oregon City)

IT Technical Support Representative I - 1.0 FTE - Information Technology

Support Specialist

IT Hardware Technician

IT Support Specialist (Healthcare Facility)

Desktop Support Specialist

IT Support Technician I

IT Regional Service Technician

Helpdesk Specialist (Local Travel Required)

Help Desk Specialist

IT Specialist (SYSADMIN/SYSANALYSIS)

IT Operations - Support Specialist

Software Support Specialist

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Specialist

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