Top 574 Service dispatcher Jobs in Portland, Or

Customer Service Representative
MHX, LLC —Portland, OR
- $21.22 an hour
- Full-time
- Background check
- Sales
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Dispatcher
TForce Logistics —Portland, OR
- From $22 an hour
- Full-time
- Hybrid work
- Computer literacy
- Local
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
HVAC Dispatcher
A-TEMP Heating, Cooling, and Electrical —Portland, OR
- $22 - $25 an hour
- Full-time
- Computer literacy
- In-person
- Entry level
- Health savings account
- Health insurance
Quick Apply
Manager, Facility Services
Petrocard —Portland, OR
- $40 - $45 an hour
- Full-time
- Clean driving record
- 3 years
- Driver's License
- AD&D insurance
- Paid holidays
Quick Apply
Part Time - Customer Service - Self Storage Manager
Public Storage —Portland, OR
- $18 an hour
- Part-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
7d
Customer Service Agent
Alaska Airlines —Portland, OR
- $20.58 an hour
- Part-time
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
10h
Facilities Dispatcher/Scheduler - On Call
Multnomah County, OR —Portland, OR
- $35.87 - $44.13 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
11d
Paratransit Dispatcher
Transdev —Portland, OR
- $32.86 - $37.36 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
14d
P&D Dispatcher
PENINSULA TRUCK LINES INC —Portland, OR
- $31.09 - $37.68 an hour
- Weekends as needed
- Local
- Mid-level
- High school diploma or GED
Safety Security Dispatcher
Legacy Health —Portland, OR
- $27.12 - $38.77 an hour
- Hospital
- Military
- Writing skills
Utility Customer Service Representative
City of Gresham, OR —Gresham, OR
- $25.82 - $32.97 an hour
- Online Application
- In person
- Spanish
- Writing skills
- Office
- Paid holidays
- Disability insurance
8d
Dispatcher
Omega Morgan —Hillsboro, OR
- $60,000 - $120,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Dispatcher
Pacific Seafood —Clackamas, OR
- $59,325 - $69,707 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Associate - Housekeeper
Legacy Health —Portland, OR
- $18.47 - $25.01 an hour
- Part-time
- Inventory control
- Basic math
- English
Customer Service Rep
Distribution International —Portland, OR
- $25 an hour
- Entry level
Call Center Remote Customer Service Representative
VIMO INC —Portland, OR
- $17.00 - $19.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Library Services Manager
City of Oregon City —Oregon City, OR
- $88,632 - $110,664 a year
- Weekends as needed
- Writing skills
- English
- Research
- Paid holidays
- Disability insurance
Dispatcher - Security
Northwest Enforcement, Inc. —Portland, OR
- From $23 an hour
- Full-time
- Pass drug screening
- Mid-level
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Field Dispatcher
Peterson Caterpillar —Hillsboro, OR
- $32 - $37 an hour
- Urgently hiring
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Dispatcher
Jubitz Corporation —Hillsboro, OR
- Full-time
- Basic math
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply

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service dispatcher jobs near portland, or

Customer Service Representative

MHX, LLC -
Portland, OR

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Job Details

Full-time
$21.22 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Teamwork
Interpersonal skills
Sales
High school diploma or GED
Account management

Full Job Description

About MHX:

MHX, LLC, is an established rail transload company headquartered in California with locations in Arizona, Oregon, and Washington. Beyond transportation services, our company is a dynamic supply chain partner for our customers. The MHX, LLC mission revolves around ensuring safety, timeliness, and accuracy in our solutions. To achieve this, our company has identified five core values—The Well Being of People, Integrity, Accuracy, Customer Focus, and Constant Improvement—that serve as the foundation of our daily operations.

Job Duties & Responsibilities:

Under the general direction of the Customer Service Representative (CSR) Supervisor, the CSR is responsible for providing a high level of professional customer support to an assigned group of accounts. The CSR serves as the primary contact for all product inquiries, order management, shipment coordination, claim resolution, and customer portal support, while building strong customer relationships that promote satisfaction, loyalty, and long-term business growth.

Core Duties include, but are not limited to:

Customer Account Management

Develop and maintain strong relationships with assigned customers, ensuring consistent communication and proactive service.
Maintain a strong understanding of each customer’s current operations while proactively identifying new business opportunities to ensure continued alignment with MHX services and facility capabilities.
Respond promptly to customer emails, phone calls, and in-person inquiries using professional business etiquette
Coordinate customer pick-ups and deliveries, communicating needs clearly to Planning and Operations teams
Schedule and lead monthly customer status meetings to ensure satisfaction, resolution and identify service improvement opportunities
Document all customer concerns and resolutions to maintain accurate service records
Accompany Sales Managers on customer visits, as needed, to strengthen relationships.

Order Processing & Inventory Accuracy

Solicit, receive, and distribute all receivers and shipment information to the Data Services Team.
Audit all Receivers and BOL’s once completed by DS for accuracy and to ensure they are entered in a timely manner.
Perform customer physical inventories with or without operations team
Review inventory data from cycle counts performed by Operations department, investigate and reconcile discrepancies found
Send monthly and on-request inventory reports; monitor responses and facilitate resolution of any issues

Logistics & Shipment Coordination

Track and monitor shipments to ensure on-time delivery.
Communicate proactively with customers regarding rail/truck status, delivery schedules, and possible delivery delays.
Collaborate with operations, planning, and plan control teams to resolve service-related challenges.

Customer Portal Training & Support

Educate customers on the information available on the customer portal - Transload Pro.
Encourage portal adoption and provide ongoing training as needed.
Troubleshoot portal issues and escalate technical problems when necessary.

Problem-Solving & Claims Management

Receive and coordinate the resolution of customer claims, complaints, and payment discrepancies.
Proactively resolve customer concerns or escalate to the CSR Supervisor when needed
Work with Finance, Credit, and Quality Control to resolve issues quickly and accurately.
Provide corrective feedback to improve processes and prevent recurring problems.

Reporting & Forecasting

Review customer inventory daily.
Provide updates on aged inventory, territory forecasts, and sales activity.
Participate in monthly forecast meetings with Sales Managers.

Collaboration & Cross-Functional Support

Maintain effective working relationships with internal departments including Operations, Planning, Plan Control, Finance, and Sales.
Share customer insights, competitive intelligence, and market changes with management.
Crossed trained with other CSR’s accounts
Assist with special projects and management requests as needed.

Demonstrated Skills and Knowledge:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position: 

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Analytics and Reporting – Analyze data and information, extrapolate results and impact, formulate concise and meaningful reports
Professional Communication – Speaking and writing to convey information effectively and audience appropriate, strong interpersonal and communication skills; ability to interpret written communications and documents 
Service Orientation – Actively looking for ways to help customers; timely response and actions to customer concerns and requests 
Time Management - Managing one's own time and the time of others; adjusting actions in relation to other's actions while maintaining efficient deadline management.
Team collaboration– Participate successfully as part of the CSR team; and work to be a cooperative and value adding team player 
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Required:

High school diploma or equivalent

Preferred:

Degree or certification in sales, marketing, and customer service studies 
Inventory management experience
Intermediate Microsoft Excel experience (functions include not limited to sorting, filtering, formatting, pivot tables, formulas, functions)
Data analysis experience

Tangible Perks: MHX provides a very attractive benefits and compensation package; such as health insurance that covers the first $775.00 of monthly employee premiums. Benefits also include dental and vision coverage, Life Insurance, Vacation Time, Holiday Pay, and 401k with company contribution.

Job Location: Portland, OR

Job Type: Full-time/In-person

Salary: $ 21.22/hour

Job Type: Full-time

Pay: $21.22 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Work Location: In person

Quick Apply

Refine Your Search

service dispatcher jobs in portland, or

Customer Service Representative

Dispatcher

HVAC Dispatcher

Manager, Facility Services

Part Time - Customer Service - Self Storage Manager

Customer Service Agent

Facilities Dispatcher/Scheduler - On Call

Paratransit Dispatcher

P&D Dispatcher

Safety Security Dispatcher

Utility Customer Service Representative

Dispatcher

Dispatcher

Customer Service Associate - Housekeeper

Customer Service Rep

Call Center Remote Customer Service Representative

Library Services Manager

Dispatcher - Security

Field Dispatcher

Dispatcher

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