Top 180 Telecommunications Jobs in Portland, Or

Network Operations Specialist - Telecom
Ledgent Technology —Portland, OR
- $35 - $44 an hour
- Contract
- Mid-level
- Travel
- Organizational skills
Quick Apply
14d
Field Technician - Eugene, OR
T-Mobile USA, Inc. —Portland, OR
- $27.16 - $48.99 an hour
- Weekends as needed
- Hybrid work
- Computer literacy
- Mid-level
- 21 years or older
- Paid parental leave
- AD&D insurance
Network Operations Specialist I
Lightspeed Networks —Portland, OR
- $55,100 - $81,300 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
IT Network & Telecommunications - Journey
Clark College —Vancouver, WA
- $7,150 - $9,618 a month
- Online Application
- Background check
- Customer service
- Research
- Disability insurance
- Health insurance
10d
Network & Telecommunications Infrastructure
Bold New Solutions - BNS Power —Hillsboro, OR
- Full-time
- Hybrid work
- Military
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Strategy and Communications Manager
Multnomah County, OR —Portland, OR
- $109,557.81 - $164,337.02 a year
- Online Application
- Office
- Supervising experience
- Bachelor's degree
11d
Network Administrator
Clackamas County —Oregon City, OR
- $46.20 - $58.49 an hour
- 8 hour shift
- Clean driving record
- Computer Science
- Writing skills
- Paid holidays
- Health insurance
6d
Communications & Outreach Director
Multnomah County, OR —Portland, OR
- From $100,000 a year
- Online Application
- Customer service
- Office
- 3 years
5d
Network Implementation Program Manager
Forged Fiber 37 —Portland, OR
- $70,000 - $116,000 a year
- Hybrid work
- Background check
- 5 years
- Pass drug screening
Quick Apply
5d
Supervisor Telecom Aerial
Texstar Enterprises, LLC —Clackamas, OR
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Lineman I Telecom
C-2 Utility Contractors, LLC —Vancouver, WA
- $25 - $35 an hour
- 18 years or older
- Clean driving record
- Ability to climb stairs
- Employee stock purchase plan
- Paid holidays
Quick Apply
Data Center Infrastructure Technician II Immediate Openings
Bold New Solutions - BNS Power —Hillsboro, OR
- Urgently hiring
- Hybrid work
- Construction site
- Military
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Field Engineer - US
AST SpaceMobile —Portland, OR
- Computer Science
- English
- Mid-level
Quick Apply
Small Cell / Utilities Technician
Capstone Solutions —Portland, OR
- $22 - $32 an hour
- Overtime
- CPR Certification
- Construction site
- Military
- Travel reimbursement
- Paid holidays
Field Applications Engineer - ROR H/F
Radiall —Tualatin, OR
- $170,000 a year
- Travel
- Budgeting
- Senior level
Quick Apply
13d
Project Manager (SUE Tech): Portland
BLVD —Portland, OR
- $85,000 - $105,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
AT&T Sales Associate
NC Enterprises —Portland, OR
- From $17 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Employee discount
- Professional development assistance
Quick Apply
6d
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Oregon
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Gresham, OR
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Happy Valley, OR
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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Network Operations Specialist - Telecom

Ledgent Technology -
Portland, OR

Quick Apply

Job Details

Contract
$35 - $44 an hour
14 days ago

Qualifications

Customer communication

Full Job Description

Role: Network Operations Specialist - Telecom

Location: Portland, OR (Hybrid, 1 day onsite/week)

Position Type: Contract to Hire

Hourly Rate: $35-44/hr.

Position Summary

The Network Operations Specialist is responsible for monitoring, maintaining, troubleshooting, and supporting customer and core network services, with a primary emphasis on voice and unified communications services.

The ideal candidate will have experience supporting VoIP, SIP, UCaaS, hosted PBX, call routing, and phone system configurations, while possessing a foundational understanding of IP networking and service provider environments. This role serves as a key technical resource during service-impacting events and works closely with customers, field technicians, network engineers, and third-party providers to restore and maintain services.

Essential Duties and Responsibilities

Network Operations

Monitor and maintain customer and core network services as a member of the Network Operations Center (NOC).
Troubleshoot and repair service issues involving voice, Ethernet, IP, routing, switching, wireless, and security services.
Monitor Network Management Systems (NMS) and respond to network alarms, outages, and performance issues.
Coordinate restoration activities with internal teams, customers, contractors, and third-party service providers.
Provision, modify, and disconnect customer services as assigned.
Schedule, document, and implement maintenance activities.
Utilize network tools and testing platforms to diagnose service issues and validate solutions.
Document troubleshooting efforts, resolutions, and customer communications within ticketing systems.

Voice & Unified Communications Support

Troubleshoot and support VoIP, SIP, UCaaS, and hosted PBX services.
Configure and support phones, voicemail, auto attendants, hunt groups, call routing, extensions, and user profiles.
Diagnose voice-quality issues including latency, jitter, packet loss, registration failures, and call routing concerns.
Assist customers with voice service changes, activations, and troubleshooting.
Analyze voice service issues across IP networks and coordinate resolution activities.
Support customer-facing communications during service interruptions and restoration efforts.

Incident Management

Respond professionally and proactively to customer-reported service issues.
Provide customer notifications and updates during outages and service-impacting events.
Lead or assist in troubleshooting and restoration activities during network incidents.
Participate in Root Cause Analysis (RCA), Reason for Outage (RFO), and Service Level Agreement (SLA) reporting activities.
Participate in an on-call rotation and after-hours maintenance activities as required.

Process Improvement

Identify recurring service issues and recommend operational improvements.
Develop and document procedures, best practices, and troubleshooting guides.
Collaborate with cross-functional teams to improve service delivery and customer experience.

Qualifications

Required

Working knowledge of VoIP, SIP, UCaaS, hosted PBX, or telecommunications services.
Understanding of basic call routing, voicemail systems, phone configurations, and voice service troubleshooting.
Knowledge of Ethernet and IP networking fundamentals.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
Strong customer service orientation and follow-through.
Proven ability to work independently and collaboratively within a team environment.

Preferred

Experience supporting voice services across IP networks.
Understanding of routing and switching technologies.
Familiarity with MPLS, VPLS, Carrier Ethernet, or service-provider environments.
Understanding of Quality of Service (QoS) and its impact on voice services.
Familiarity with DNS, IPv4, and IPv6 networking concepts.
Experience working in a 24x7 Network Operations Center (NOC) environment.

Education

Associate's degree or Bachelor's degree in Telecommunications, Networking, Information Technology, or a related field, or equivalent combination of education and experience.

Preferred Certifications

Nokia NRS I
CompTIA Network+
CCNA
Telecommunications, UCaaS, or VoIP-related certifications

Experience

Required

Two or more years of experience supporting voice, telecommunications, network operations, technical support, or a related technical field.
Experience troubleshooting customer service issues in a technical support environment.

Preferred

Experience supporting VoIP, SIP, UCaaS, or hosted PBX solutions.
Experience working in a mission-critical 24x7 operational environment.
Experience within a telecommunications, service provider, managed services, or technology services organization.

Skills & Abilities

Understanding of voice and network service delivery concepts.
Excellent analytical and troubleshooting abilities.
Strong organizational and time-management skills.
Ability to learn new technologies and adapt to changing environments.
Effective communication skills with both technical and non-technical audiences.
Ability to perform under pressure and meet service-level expectations.
Proficiency with network monitoring, ticketing, and diagnostic tools.
Commitment to delivering an exceptional customer experience.

Work Environment

Remote position with occasional travel to offices, meetings, or operational activities as required.
Home office workspace and reliable internet connectivity required.
Participation in an on-call rotation and occasional after-hours maintenance activities is required.
Ability to support operational coverage schedules and assist during extended outages, major incidents, or maintenance events.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Quick Apply

Refine Your Search

telecommunications jobs in portland, or

Network Operations Specialist - Telecom

Field Technician - Eugene, OR

Network Operations Specialist I

IT Network & Telecommunications - Journey

Network & Telecommunications Infrastructure

Strategy and Communications Manager

Network Administrator

Communications & Outreach Director

Network Implementation Program Manager

Supervisor Telecom Aerial

Lineman I Telecom

Data Center Infrastructure Technician II Immediate Openings

Field Engineer - US

Small Cell / Utilities Technician

Field Applications Engineer - ROR H/F

Project Manager (SUE Tech): Portland

AT&T Sales Associate

B2B Account Executive, Outside Sales

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

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