Top 87 Credit union Jobs in Portland Or

Dispute Specialist I
OnPoint Community Credit Union —Portland, OR
- Full-time
- High school diploma or GED
- Analysis skills
- Continuous improvement
7d
Contact Center Rep
OnPoint Community Credit Union —Portland, OR
- From $22.25 an hour
- Full-time
- Bilingual
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Fraud Monitoring Support I (Hybrid)
First Technology Federal Credit Union —Hillsboro, OR
- $22.60 - $29.88 an hour
- Email
- Research
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
6d
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Portland, OR
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Teller I (Fremont)
RIVERMARK COMMUNITY CREDIT UNION —Portland, OR
- $22 - $27 an hour
- Call employer
- Spanish
- Computer literacy
- High school diploma or GED
11d
(INSTORE) Member Service Representative/Relationship Officer - Rose City
OnPoint Community Credit Union —Portland, OR
- From $25 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Computer skills
10d
Collections Specialist I
OnPoint Community Credit Union —Portland, OR
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
Senior Administrative Assistant
First Technology Federal Credit Union —Hillsboro, OR
- $83,000 - $99,500 a year
- Email
- 6 years
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Nonprofit Relationship Officer I/II
OnPoint Community Credit Union —Portland, OR
- Full-time
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
7d
Talent Acquisition Specialist - Tech - TEMP
First Technology Federal Credit Union —Hillsboro, OR
- $74,000 - $89,000 a year
- Temporary
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
7h
Technology Solutions Specialist III (Oregon City)
RIVERMARK COMMUNITY CREDIT UNION —Oregon City, OR
- $34.81 - $47.00 an hour
- Monday to Friday
- Microsoft Excel
- Computer Science
- Inventory management
VP, Commercial Relationship Manager
Maps Credit Union —Oregon City, OR
- $115,000 - $128,000 a year
- Weekends as needed
- Word processing
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
Quick Apply
Member Service Officer - Bilingual Required
Point West Credit Union —Portland, OR
- Overtime
- Bilingual
- 5 years
- Bachelor of Science
Quick Apply
Consumer Loan Manager
CONSOLIDATED COMMUNITY CREDIT UNION —Portland, OR
- $97,900 - $158,500 a year
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
2d
Senior Credit Risk Management Analyst, Chelmsford, MA or Hillsboro, OR - Hybrid
First Technology Federal Credit Union —Hillsboro, OR
- $93,000 - $111,500 a year
- Email
- SQL
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
6d
TPO Mortgage Closing Associate II
First Technology Federal Credit Union —Hillsboro, OR
- $25.65 - $30.33 an hour
- Email
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Member Service Specialist
CONSOLIDATED COMMUNITY CREDIT UNION —Portland, OR
- $20.00 - $26.31 an hour
- Part-time
- Background check
- Travel
- 1 year
Quick Apply
Complaints Analyst
OnPoint Community Credit Union —Portland, OR
- Full-time
- Spanish
- Writing skills
- Research
- Health insurance
- Dental insurance
4d
Teller - Gresham
OnPoint Community Credit Union —Gresham, OR
- From $22 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Organizational skills
3d
Contact Center Representative - Credit Cards
OnPoint Community Credit Union —Portland, OR
- Full-time
- 3 years
- High school diploma or GED
- Travel
6h

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Dispute Specialist I

OnPoint Community Credit Union -
Portland, OR

Apply Now

Job Details

Full-time
7 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Summary:
The Dispute Specialist I is a contributing member of the Fraud – Disputes team, supporting our charter to balance fraud prevention with member service, recovering funds when possible, while operating within regulatory compliance and applying the appropriate guidelines for liability on disputes. This position will also support the team through prevention and mitigation of card level fraud, and assisting partners in Contact Center and Branches to educate and inform members regarding disputes and losses. Dispute Specialists effectively utilize resources to consistently provide the very highest level of service to members, branches, and other departments, and work effectively in a team environment with a curious mind, embracing problem-solving.

Key Responsibilities:

Review and investigate credit card transaction disputes, including fraud, non-receipt, billing errors, and authorization issues
Analyze transaction data, supporting documentation, and customer claims to determine dispute liability.
Process chargebacks and representment cases in compliance with card network rules (Visa).
Communicate with members, merchants, and internal teams regarding dispute status and outcomes.
Assist in de-escalation of member discussions and resolve calls while providing guidance and education.
Ensure disputes are handled within required timeframes and regulatory guidelines
Maintain accurate records and documentation for audit and compliance purposes
Identify trends or recurring issues and recommend process improvements
Adhere to all internal controls, policies, and regulatory requirements

Knowledge, Skills & Competencies:

Strong interpersonal and communication skills
Ability to motivate and support a team effectively
Excellent organizational and time-management skills
Ability to handle sensitive information with confidentiality
Problem-solving and decision-making abilities
Willingness to work within an environment that is not easily defined within codified process and procedures, an eagerness to build a cumulative knowledge about risk and fraud across products and services, and looking for continuous improvement for the team and our members.

Qualifications:

High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
1–3 years of experience in credit card disputes, chargebacks, fraud operations, or financial services.
Working knowledge of chargeback rules and card network regulations
Strong analytical and problem-solving skills
Excellent attention to detail and time management abilities
Effective written and verbal communication skills
Proficiency with Microsoft Office applications
Experience with Visa Claims Resolution (VCR), Mastercard Ethoca, or similar platforms
Familiarity with Regulation E, Regulation Z, and consumer protection laws

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, and your unique background.

We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

Apply Now

Refine Your Search

credit union jobs in portland or

Dispute Specialist I

Contact Center Rep

Fraud Monitoring Support I (Hybrid)

Virtual Personal Banker

Teller I (Fremont)

(INSTORE) Member Service Representative/Relationship Officer - Rose City

Collections Specialist I

Senior Administrative Assistant

Nonprofit Relationship Officer I/II

Talent Acquisition Specialist - Tech - TEMP

Technology Solutions Specialist III (Oregon City)

VP, Commercial Relationship Manager

Member Service Officer - Bilingual Required

Consumer Loan Manager

Senior Credit Risk Management Analyst, Chelmsford, MA or Hillsboro, OR - Hybrid

TPO Mortgage Closing Associate II

Member Service Specialist

Complaints Analyst

Teller - Gresham

Contact Center Representative - Credit Cards

I want to receive the latest job alert for credit union in portland or

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