Top 5767 Problem solving Jobs in Portland Or

Retail Support Specialist
DSI —Tigard, OR
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
10d
Property Inspector
Chroma Property Management —Portland, OR
- $32 an hour
- Full-time
- Background check
- Google Workspace
- Writing skills
- Mileage reimbursement
- Health insurance
Quick Apply
14h
AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project
Meridial —Portland, OR
- $20 an hour
- Remote
- No experience needed
- US work authorization
- Entry level
Production Administrative Assistant
Neil Kelly Company Inc —Portland, OR
- $27 - $30 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health savings account
- Paid holidays
Paratransit Dispatcher
Transdev —Portland, OR
- $32.86 - $37.36 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
14d
Administrative Assistant
HP —Vancouver, WA
- $25 - $38 an hour
- Full-time
- Customer service
- Research
- Mid-level
- Paid parental leave
- Paid holidays
1d
Communications Agent
Horizon Air —Portland, OR
- From $21.10 an hour
- Weekends as needed
- 18 years or older
- Basic math
- English
- Paid holidays
- Health insurance
4d
Call Center Remote Customer Service Representative
VIMO INC —Portland, OR
- $17.00 - $19.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Executive Receptionist/Mail Specialist
Legacy Health —Portland, OR
- $21.25 - $30.39 an hour
- Full-time
- English
- Mid-level
- Office
Associate Resource Operations Analyst
Pacificorp —Portland, OR
- $70,600 - $97,130 a year
- Full-time
- Background check
- Engineering
- Pass drug screening
- Paid parental leave
- Disability insurance
Animal Control Officer 1
Multnomah County, OR —Portland, OR
- $26.07 - $32.06 an hour
- Online Application
- Customer service
- Office
- High school diploma or GED
- Paid parental leave
- Health insurance
14d
Basic Needs Navigator (Program Administrator 1)
Oregon Health & Science University —Portland, OR
- $63,772.80 - $101,899.20 a year
- Extended hours
- Mid-level
- Office
- Master's degree
6d
InReach Advocate
YWCA of Greater Portland —Portland, OR
- $29 an hour
- Online Application
- Hybrid work
- Bilingual
- Microsoft Excel
- Data analysis skills
- Travel reimbursement
- Paid holidays
Quick Apply
7d
Field Investigator (Full-Time & Part-Time) – Portland, OR
Origin Investigations Inc —Portland, OR
- $20 - $35 an hour
- Part-time
- Background check
- Military
- Computer literacy
Quick Apply
8d
Parks Project Specialist
City of Hillsboro Oregon —Hillsboro, OR
- $78,554 - $103,372 a year
- Full-time
- Clean driving record
- Construction site
- Mid-level
- AD&D insurance
- Disability insurance
8d
Fraud Monitoring Support I (Hybrid)
First Technology Federal Credit Union —Hillsboro, OR
- $22.60 - $29.88 an hour
- Email
- Research
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
1d
Unit Clerk
Legacy Health —Portland, OR
- $19.83 - $26.86 an hour
- Part-time
- Hospital
- High school diploma or GED
- Computer skills
Cannabis Cultivation Tech - Growth Opportunity
Meraki —Portland, OR
- $22 - $25 an hour
- Full-time
- Ability to lift 50 pounds
- Organizational skills
- Mechanical knowledge
- Health insurance
- Opportunities for advancement
Quick Apply
Support Specialist
Levata —Portland, OR
- $45,000 - $50,000 a year
- Microsoft Excel
- Microsoft Outlook
- 1 year
Corrections Testing Assistant (Casual)
Portland Community College —Portland, OR
- $16.80 - $24.95 an hour
- Part-time
- Classroom
- Writing skills
- Residential
- Retirement plan
6d

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Retail Support Specialist

DSI
Tigard, OR

Quick Apply

Job Details

Full-time
From $26 an hour
10 days ago

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

problem solving jobs in portland or

Retail Support Specialist

Property Inspector

AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project

Production Administrative Assistant

Paratransit Dispatcher

Administrative Assistant

Communications Agent

Call Center Remote Customer Service Representative

Executive Receptionist/Mail Specialist

Associate Resource Operations Analyst

Animal Control Officer 1

Basic Needs Navigator (Program Administrator 1)

InReach Advocate

Field Investigator (Full-Time & Part-Time) – Portland, OR

Parks Project Specialist

Fraud Monitoring Support I (Hybrid)

Unit Clerk

Cannabis Cultivation Tech - Growth Opportunity

Support Specialist

Corrections Testing Assistant (Casual)

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