Top 395 Travel industry Jobs in Portland Or

Front Desk Agent
DoubleTree by Hilton Portland —Portland, OR
- From $20 an hour
- Part-time
- Background check
- Writing skills
- English
- Free parking
- Paid training
Quick Apply
Customer Service Agent
Alaska Airlines —Portland, OR
- $20.58 an hour
- Part-time
- 18 years or older
- English
- High school diploma or GED
- Paid training
- Paid holidays
2d
Lead Concierge | The Pinnacle Portland
Columbia Hospitality Inc —Portland, OR
- $28 an hour
- Full-time
- Microsoft Excel
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
11d
Front Desk Agent - Full Time
Sage Hospitality —Portland, OR
- $22.50 an hour
- Full-time
- No experience needed
- English
- Hotel
- Paid holidays
- Health insurance
1d
Part-Time Front Desk Lead
NFC Amenity Management —Portland, OR
- $25 an hour
- Part-time
- Mid-level
- Mentoring
- US work authorization
- Paid training
- Disability insurance
Quick Apply
14d
PDX Customer Service Representative
VIP Hospitality —Portland, OR
- Weekends as needed
- High school diploma or GED
- US work authorization
- Communication skills
Quick Apply
14d
Front Desk Agent
Hotel deLuxe —Portland, OR
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- 401(k)
Quick Apply
Part Time Reservations Agent
Marriott International, Inc —Portland, OR
- Part-time
- Sales
- Office
- Hotel
- Employee discount
Bell Person
Marriott International, Inc —Portland, OR
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Concierge - $20.00/hour - $21.20/hour
HOBAN & ASSOCIATES, LLC —Portland, OR
- $20.00 - $21.20 an hour
- Part-time
- Background check
- Microsoft Outlook
- Office
- Health savings account
- Health insurance
Quick Apply
Night Auditor
Hotel deLuxe —Portland, OR
- $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Math
Quick Apply
Guest Service Agent
Makeready Portland LLC —Portland, OR
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Organizational skills
- Loan repayment program
- Health insurance
Quick Apply
Relief Night Auditor | Hotel Grand Stark
Columbia Hospitality Inc —Portland, OR
- $20 - $22 an hour
- Spanish
- Microsoft Outlook
- Employment & labor law
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent | Courtyard, Portland Convention Center
ourtyard, Portland Convention Center —Portland, OR
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Disability insurance
- Health insurance
Quick Apply
Rose City Futsal Assistant League Coordinator
Rose City Futsal —Portland, OR
- $40,000 a year
- Weekends as needed
- Mid-level
- Office
- Organizational skills
- Paid training
- Health insurance
Quick Apply
9d
Waiter
Norwegian Cruise Line Holdings —Portland, OR
- $16.50 an hour
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Employee discount
Live Pub Quiz and Boombox Bingo Host with Geeks Who Drink (Troutdale, OR)
Geeks Who Drink —Troutdale, OR
- From $20 an hour
- Part-time
- Bar
- Public speaking
- High school diploma or GED
- Referral program
- Paid sick time
2d
Softball Umpires - $32.25/game - Educational Benefits Available
Underdog Sports Leagues —Portland, OR
- $21.50 an hour
- Part-time
- 18 years or older
- Reliable transportation
- Outdoor work
- Tuition reimbursement
- Flexible schedule
4d
JEOPARDY! Bar League Host *and more* with Geeks Who Drink (Estacada, OR)
Geeks Who Drink —Estacada, OR
- From $20 an hour
- Part-time
- Bar
- Public speaking
- High school diploma or GED
- Flexible schedule
- Referral program
2d
Flag Football Referee - $23.50/hr - Educational Benefits Provided
Underdog Sports Leagues —Portland, OR
- $23.50 an hour
- Part-time
- 18 years or older
- Reliable transportation
- Entry level
- Tuition reimbursement
- Flexible schedule

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Front Desk Agent

DoubleTree by Hilton Portland -
Portland, OR

Quick Apply

Job Details

Part-time | Full-time
From $20 an hour

Benefits

Free parking
Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Customer relationship building
Fire safety
Hotel policy compliance
Phone communication
Writing skills
Greeting customers
Client inquiry handling
Answering guest questions
English
De-escalation techniques
Conflict de-escalation
Personal protective equipment (PPE) adherence
Compliance with security regulations
Credit card payment processing
Financial issue resolution
High school diploma or GED
Hotel room assignment management
Making change
Math
Customer engagement
Hotel emergency procedures
Customer issue escalation
Safety equipment
Typing
Hotel and accommodations guest complaints handling
Clean workspace maintenance

Full Job Description

JOB SUMMARY

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash: make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air-conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.

Why Join Us:

Free Onsite parking
Free TriMet/MAX Pass
Free Daily Meal (Chef-inspired in our Sunny Day Cafe)
Competitive pay and full benefits package
A clear path for Career Growth Opportunities
Leadership who listens to your needs and accepts feedback
An onsite HR team that is dedicated to your success
Hilton Team Member Travel Program – discounted stays globally
Leadership development and career advancement through Westmont Hospitality Group
Join a dedicated team in a landmark property with a legacy of excellence
Medical, dental and vision insurance
401(k)
Full-time or part-time
Paid training

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

travel industry jobs in portland or

Front Desk Agent

Customer Service Agent

Lead Concierge | The Pinnacle Portland

Front Desk Agent - Full Time

Part-Time Front Desk Lead

PDX Customer Service Representative

Front Desk Agent

Part Time Reservations Agent

Bell Person

Concierge - $20.00/hour - $21.20/hour

Night Auditor

Guest Service Agent

Relief Night Auditor | Hotel Grand Stark

Front Desk Agent | Courtyard, Portland Convention Center

Rose City Futsal Assistant League Coordinator

Waiter

Live Pub Quiz and Boombox Bingo Host with Geeks Who Drink (Troutdale, OR)

Softball Umpires - $32.25/game - Educational Benefits Available

JEOPARDY! Bar League Host and more with Geeks Who Drink (Estacada, OR)

Flag Football Referee - $23.50/hr - Educational Benefits Provided

I want to receive the latest job alert for travel industry in portland or

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