Top 792 Workforce manager Jobs in Portland Or

Operations Program Manager
Retronix Semiconductor —Hillsboro, OR
- Full-time
- 5 years
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Workforce Dimensions Transformation Senior Manager
Deloitte —Portland, OR
- $180,200 - $355,100 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Travel
Director, Labor and Employee Relations
Relay Resources —Portland, OR
- $127,000 - $155,000 a year
- Full-time
- 6 years
- Master's degree
- Analysis skills
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Regional Manager
Brighthaven —Portland, OR
- $110,000 - $120,000 a year
- Microsoft Excel
- Writing skills
- Travel
- Paid holidays
- Health insurance
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Supply Chain Solutions Director
Relay Resources —Portland, OR
- $127,100 - $165,025 a year
- Full-time
- Experience working with individuals with disabilities
- Office
- Master's degree
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K14 Workforce Program Manager
Portland State University —Portland, OR
- $66,696 - $77,000 a year
- Full-time
- Background check
- High school
- Office
- Health insurance
4d
Oregon Ops Manager
Security Services Northwest Inc —Portland, OR
- $35 an hour
- Full-time
- Military
- Business development
- Analysis skills
3d
Senior Supply Chain Program Manager - Hybrid
Providence —Portland, OR
- $52.19 - $85.88 an hour
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Fair chance
- Paid parental leave
- Paid holidays
8d
RFC Shift Manager - Swing Shift
Grocery Outlet Inc —Vancouver, WA
- $80,000 - $90,000 a year
- Evening shift
- Mid-level
- Ability to lift 50 pounds
- Mentoring
- Profit sharing
- Health insurance
11d
Senior Manager, Customer Experience (CX) Operations & Performance
The Contingent —Portland, OR
- $80,000 - $84,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Paid holidays
- Health insurance
Quick Apply
Guest Services Worker
Oregon Metro —Oregon Zoo, OR
- $22.52 an hour
- Weekends as needed
- Background check
- High school diploma or GED
- Criminal background check
- Paid parental leave
- Parental leave
4d
Deputy Director of Administration
The Pathfinder Network —Portland, OR
- $105,990 - $112,445 a year
- Weekends as needed
- Background check
- 6 years
- Pass drug screening
- AD&D insurance
- Paid holidays
4d
Employee Experience Manager
SkyChefs —Portland, OR
- $93,128.34 - $116,410.42 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Free parking
- AD&D insurance
Quick Apply
Shelter Operations Director
Cat Adoption Team —Sherwood, OR
- $75,000 - $95,000 a year
- Weekends as needed
- 5 years
- Office
- High school diploma or GED
8d
Media Services Lead
Portland Community College —Portland, OR
- $71,685 - $73,836 a year
- 8 hour shift
- Classroom
- Computer science
- Computer Science
- Paid holidays
- Tuition reimbursement
3d
Senior Manager Sourcing - Hybrid
Providence —Portland, OR
- $56.40 - $92.82 an hour
- Full-time
- Hybrid work
- 6 years
- Office
- Master's degree
- Paid parental leave
- Paid holidays
8d
Local Government Relations Manager
Ziply Fiber —Portland, OR
- $85,000 - $120,000 a year
- Background check
- Sales
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
11d
Senior Director, Frontline Experience Training
First Technology Federal Credit Union —Hillsboro, OR
- $164,000 - $197,000 a year
- Email
- 7 years
- Customer service
- Office
- Paid holidays
- Health insurance
Quick Apply
8d
First Opportunity Program: Stagedoor Attendant (variable hour)
Oregon Metro —Portland, OR
- $21.79 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- Paid holidays
8d
Portfolio Manager – Downtown Portland (Affordable)
Arboreal Management —Portland, OR
- $70,000 - $95,000 a year
- Full-time
- Residential
- 3 years
- Mentoring
- Opportunities for advancement
Quick Apply
5d

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Operations Program Manager

Retronix Semiconductor -
Hillsboro, OR

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Teamwork
Customer relationship building
Team leadership
Incident Escalation
High school diploma or GED
Managing clients in a customer support role
Team development
Driver's License
Supervising experience
Project management
Financial records review
Attention to detail
Customer engagement
Leading team collaboration initiatives
Financial performance measurement
Productivity software
Business operations
Escalation handling
Cross-functional communication

Full Job Description

Retronix Semiconductor is a recognized leader in engineering services, driving innovation across the semiconductor industry. Founded in 2004 in Scotland, we deliver cutting-edge solutions to manufacturers worldwide from our global headquarters in Glasgow and operational facilities in Oregon, Arizona, New Mexico and Ireland. Our comprehensive suite of services is expertly tailored to meet the diverse needs of the semiconductor sector.

At Retronix, you’ll thrive in a collaborative environment led by visionary leaders. Join over 650 global employees in a culture that values your expertise and supports your professional growth. you’ll have the opportunity to make impactful contributions while advancing your career, drive technical innovation, and build lasting relationships with industry giants.

We are seeking an experienced highly accountable Operations Program Manager to lead the performance of a customer-facing operational program within a fast-paced semiconductor environment at our customers Oregon site.

Serving as the primary operational point of contact between the customer, Retronix management, Program Leads and operational teams, the Program Manager will ensure work is delivered safely, efficiently and in accordance with established scope, key performance indicators (KPIs), safety & quality requirements and service standards.

This position requires a highly visible and engaged leader who can effectively manage customer relationships and employees, deliver best-in-class operational & financial performance and react to changing priorities ensuring the operating system consistently delivers.

This role would suit a proactive and commercially aware leader with strong communication and problem-solving skills who can balance customer expectations, employee leadership and operational performance in a fast-paced environment.

Main Duties & Responsibilities

Customer & Operations Program Management

Act as the primary operational contact for customers and key stakeholders, building and maintaining strong customer and internal relationships.
Oversee day-to-day site operations and SOW delivery, establishing clear expectations and maintaining full transparency.
Manage customer escalations promptly, proactively identifying risks and ensuring swift issue resolution.
Lead regular customer and operational performance reviews.
Understand customer requirements and identify growth opportunities.
Drive customer satisfaction through responsive communication and consistent delivery.

Operational Governance

Manage SOW delivery, scope and contractual requirements.
Monitor KPIs, service levels and overall program performance.
Maintain effective operational governance and compliance ensuring disciplined execution of our daily operating system.
Ensure quality standards and accurate documentation are updated and followed.
Drive continuous improvement, efficiency and service delivery.
Support wider operational and business improvement initiatives.

Leadership & People Management

Lead, motivate and develop operational teams. promoting a culture of accountability, safety, quality, professionalism and continuous improvement.
Communicate priorities, expectations and performance standards including annual performance reviews and employee relations matters in accordance with company policies.
Conduct regular one-to-one meetings with employees, providing coaching, performance feedback, development support and appropriate follow-up.
Oversee personnel and workforce changes including scheduling, shift changes, pay amendments, headcount management and relevant employee lifecycle administration.
Manage training, competencies and certification requirements.
Maintain appropriate staffing levels against the customer approved headcount and customer needs.

Financial & Administrative Management

Manage program financial performance and billing accuracy.
Review billing, attendance, timecards and supporting records.
Identify and resolve billing discrepancies and exceptions.
Collaborate with internal teams on financial and contractual issues., escalating formal and informal scope changes and financial risks.
Ensure accurate financial reporting and administration.

Safety, Quality & Compliance

Promote and maintain a safe working environment and reinforce compliance with customer and company safety requirements.
Proactively identify and escalate equipment maintenance, housekeeping, workplace safety and other operational concerns.
Ensure employees comply with established procedures, quality standards, customer requirements and applicable program policies.
Maintain accurate program records and documentation to support operational, quality, training, financial and customer requirements.

Qualifications & Experience

Required:

High school diploma or equivalent. Associates degree preferred.
5 years experience in a Program Manager, Operations Manager, Service Delivery Manager or similar operational leadership role.
Proven experience leading customer-facing operations and managing employee performance, development and accountability.
Strong customer and stakeholder management skills, including experience resolving escalations in a fast-paced environment.
Strong organizational, analytical and problem-solving skills with experience managing KPIs and multiple operational priorities.
Financial and commercial awareness with experience reviewing billing, timekeeping or operational reports.
Excellent written and verbal communication skills with strong attention to detail.
Proficiency with Microsoft Office.
Ability to work independently while maintaining a hands-on, on-site leadership presence.
Valid driver's license.

Preferred:

Demonstrated experience directing shift managers and supervisory staff to ensure seamless operations across a large, multi-shift workforce.
Experience in semiconductor, engineering, manufacturing or a similar technical environment.
Experience managing Statements of Work (SOWs), customer contracts, workforce planning and headcount.
Knowledge of continuous improvement and operational improvement practices.
Experience identifying program growth opportunities and supporting cross-functional projects.

Key Competencies:

Strong leadership, accountability and team-development skills.
Customer-focused, commercially aware and results-driven.
Effective communicator with strong stakeholder-management and influencing skills.
Proactive problem solver with sound decision-making abilities.
Adaptable and organized, with the ability to manage multiple priorities.
High level of integrity, professionalism and attention to detail.

Work Environment

This is a hands-on, site-based operational leadership position requiring regular interaction with customers, Program Leads, technicians and Retronix Semiconductor management. The Program Manager must be comfortable working in a dynamic semiconductor environment and maintaining an active presence within the areas supported by the program.

Apply today and come and join our close knit, ever- growing team at Retronix Semiconductor!

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

workforce manager jobs in portland or

Operations Program Manager

Workforce Dimensions Transformation Senior Manager

Director, Labor and Employee Relations

Regional Manager

Supply Chain Solutions Director

K14 Workforce Program Manager

Oregon Ops Manager

Senior Supply Chain Program Manager - Hybrid

RFC Shift Manager - Swing Shift

Senior Manager, Customer Experience (CX) Operations & Performance

Guest Services Worker

Deputy Director of Administration

Employee Experience Manager

Shelter Operations Director

Media Services Lead

Senior Manager Sourcing - Hybrid

Local Government Relations Manager

Senior Director, Frontline Experience Training

First Opportunity Program: Stagedoor Attendant (variable hour)

Portfolio Manager – Downtown Portland (Affordable)

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