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Cloud Operations Architecture Lead

Loftware, Inc.
Portsmouth, NH

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Job Details

$120,000 - $160,000 a year

Qualifications

Infrastructure architecture
Team development
Cloud engineering team management
Professional development support
Mentoring
Cloud networking
Leading team collaboration initiatives
Cloud Architecture Design (Architecture design skills)
Technical troubleshooting support
Distributed computing
Operations planning

Full Job Description

We are expanding our Cloud Operations team and are seeking a Cloud Operations Architecture Lead who combines deep technical expertise with strong leadership capabilities. In this role, you will act as the primary escalation point for complex cloud issues while driving operational excellence and structured delivery across the team. You will guide engineers, coordinate cloud infrastructure improvements, and partner with engineering, product, and architecture to ensure scalable, reliable services. This position is ideal for a senior technical professional who enjoys mentoring others while shaping how cloud operations evolve.

Location: US or UK (hybrid or remote depending on location)

Responsibilities:

Act as the primary escalation point for complex cloud infrastructure, reliability, and performance issues

Plan, coordinate, and drive cloud infrastructure improvement initiatives using structured, iterative delivery approaches

Facilitate team workflows (planning, standups, retrospectives) to ensure alignment and effective delivery

Identify opportunities to simplify and optimize cloud environments through automation and best practices

Collaborate with product, engineering, and architecture teams to align priorities and delivery timelines

Drive continuous improvement, including adoption of new technologies and cost optimization strategies

Mentor and coach engineers, supporting technical growth and fostering a strong team culture

Required Qualifications:

5+ years of experience with cloud platforms (AWS and/or Azure) and distributed systems

Demonstrated ability to diagnose and resolve advanced issues across distributed systems, requiring deep knowledge of cloud services, networking, automation, and platform dependencies

Demonstrated ability to plan, coordinate, and drive cloud infrastructure improvement initiatives using structured, iterative delivery practices

Preferred experience with Kubernetes, Terraform, CI/CD pipelines

Experience leading or mentoring engineers in a technical or team leadership capacity

Soft Skills:

Strong communication skills and ability to collaborate across cross-functional teams

Excellent problem-solving skills with the ability to balance technical and business needs

Strong interpersonal and influencing skills

Ability to simplify complex topics and drive alignment across stakeholders

Why join us?

Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities. Our team is made up of talented, curious, and inspiring people, each bringing something unique. We use the power of a global team and invest in your development through training and growth opportunities.

We win with inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer and are committed to recruiting qualified applicants regardless of background. We believe we are stronger because of our diversity and invest in our employees to help everyone realize their full potential.

About us:

We make the Supply Chain work. Loftware’s end-to-end cloud-based labeling platform helps businesses manage labeling across their operations and supply chain, powering over 51 billion labels annually. With a global presence and deep industry expertise, Loftware supports customers across multiple industries worldwide.

The expected base salary range for this position is approximately $120,000–$160,000 per year. Actual compensation will be determined based on the candidate's experience, skills, and work location, and the range may vary for candidates based in different states.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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