Top 8 Hotel manager Jobs in Portsmouth Nh

Front Desk Supervisor - AC Hotel Portsmouth
Colwen Management Inc —Portsmouth, NH
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Dental insurance
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13d
Assistant General Manager
Baywood Hotels Inc —Portsmouth, NH
- Full-time
- Spanish
- Microsoft Excel
- Merchandising
- On-the-job training
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Hotel Assistant Manager
Everhome Suites Portsmouth - Newington —Newington, NH
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Inventory management
- Computer literacy
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8d
Food Beverage Manager
Holiday Inn Portsmouth —Portsmouth, NH
- Bar
- Hotel
- Senior level
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Guest Service Manager
Baywood Hotels Inc —Portsmouth, NH
- Full-time
- Spanish
- Microsoft Excel
- Merchandising
- On-the-job training
Quick Apply
Housekeeping Manager - AC Hotel Portsmouth
Colwen Management Inc —Portsmouth, NH
- Weekends as needed
- Inventory management
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
5d
Assistant Food and Beverage Manager - AC Hotel Portsmouth
Colwen Management Inc —Portsmouth, NH
- Weekends as needed
- Bar
- ServSafe
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d

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hotel manager jobs near portsmouth nh

Front Desk Supervisor - AC Hotel Portsmouth

Colwen Management Inc -
Portsmouth, NH

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Job Details

13 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Customer communication
Employee relationship building
Desktop applications
Computer skills

Full Job Description

AC Hotel Portsmouth, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Front Desk Supervisor to join our team. This individual will be directly responsible for the Front Desk and Night Audit teams with a focus on guest and associate satisfaction. Successful candidates will have previous Front Desk Experience, strong customer service focus, and the ability to train and grow our associates.

Colwen Hotels is a dynamic and growing hotel company, with an extraordinary portfolio of award-winning hotels. We are a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states.

General Responsibilities:

Assist in the management of the day-to-day operations of the Front Office to ensure that associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guests expectations.
Assist in the interviewing and performance supervision of Front Office Associates.
Process check-in and check-out, verify billing, create reservations, and process special requests
Demonstrate knowledge of hotel property and local attractions to assist guests as needed.
Establish and maintain open collaborative relationships with direct reports and management throughout the hotel.
Ensure that all complaints regarding service and/or accommodations are investigated and resolved in a timely manner
Ensure all associates adhere to credit and handling policies; analyze variances and maintain a close watch to the daily house count.
Monitor budgets and payroll records and review financial transactions to ensure appropriateness.
Conduct ongoing analysis of processes for continuous improvement/efficiency.
Coach and support Front Office Team to effectively manage occupancy, guest service, and controllable expenses.
Identify service issues and trends. Facilitate creative solutions to overcome obstacles and insure continuous guest satisfaction results.
Balance cost controls with exceptional guest service and associate satisfaction.
Maintain STRICT key controls and safety and security standards.
Ensure compliance with Colwen Hotels policies and procedures and Federal & State Labor laws.
Perform other duties, as assigned, to meet business needs.

Requirements:

Two-year college degree or equivalent hospitality experience
Previous brand experience highly desirable
Strong leader of people
Superior interpersonal and customer service skills
Reliable with the ability to multi-task and work under pressure
Excellent verbal and written communication skills
Intermediate to advanced computer skills
Familiar with common computer software programs
Must be willing to work varied hours including nights, weekends, and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

hotel manager jobs in portsmouth nh

Front Desk Supervisor - AC Hotel Portsmouth

Assistant General Manager

Hotel Assistant Manager

Food Beverage Manager

Guest Service Manager

Housekeeping Manager - AC Hotel Portsmouth

Assistant Food and Beverage Manager - AC Hotel Portsmouth

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